Hotel Casa Santa Lucia

Hotels
Avenida Hidalgo, 717. Centro Historico , Zacatecas , MX

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Pets allowed
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Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor service experiences

Categories

Cleanliness
7.91
Several mentions of cleanliness issues, such as dirty towels and a generally rundown appearance.
Service
8.38
Mixed reviews; generally good service, but significant complaints about the quality and attentiveness of staff.
Location
9.42
Frequent praise for the excellent location and proximity to attractions.
Room Quality
7.37
Complaints about room sizes and cleanliness, with specific mentions of uncomfortable rooms.
Amenities
7.9
General sentiment leans towards a lack of maintenance and issues like no hot water.
Value for Money
7.86
Value perceived as lower due to complaints about the quality for price.
Food and Beverage
8.41
Mostly good reviews of the breakfast, although some items were criticized.
Overall Experience
8.38
Overall experience is positive despite some issues, reflecting a generally favorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:29

Property Description

Charming 16th-Century Building

Hotel Casa Santa Lucia, a beautifully restored 16th-century building, offers charming rooms with modern amenities. Each room is uniquely decorated and features a coffee maker, free Wi-Fi, and satellite TV. Some rooms even boast balconies or terraces with stunning views of Plaza de Armas Square.

Scenic Roof Terrace

Guests can start their day with a delicious breakfast in the dining room and unwind with a drink on the roof terrace overlooking Zacatecas Cathedral. The terrace provides a perfect spot to relax and take in the picturesque surroundings.

Convenient Location

Located just a stone's throw away from Plaza de Armas Square and the Pedro Coronel Museum, Casa Santa Lucia offers easy access to the city's attractions. With free parking nearby and various dining options within walking distance, this hotel is the ideal choice for your stay in Zacatecas.

Ready to experience the charm of Hotel Casa Santa Lucia? Book your stay now and create unforgettable memories in Zacatecas!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 7.91
Service: 8.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
P
Paulina • family_with_children • mx
10
Pros:

Q había agua caliente

Cons:

Más cobijas en la cama

2026-10-19 • via Nuitee
G
Gabriela • family_with_children • mx
10
Pros:

Muy buen servicio, comunicación y. ubicación

2026-10-18 • via Nuitee
H
Hermenegildo Eloisa • family_with_children • mx
8
X
Pros:

La ubicación

Cons:

Q no sirve el elevador, detalles en el cuarto la cabecera de la cama rechinaba y la televisión era blanco y negro 😏.

2026-10-15 • via Nuitee
R
Ruben Dario • solo_traveller • mx
6
2026-10-07 • via Nuitee
L
Luz • couple • us
9
Enjoyed the stay and would stay there again if needed
Pros:

Location!!!

Cons:

Not many options for breakfast, but over all good food

2026-09-18 • via Nuitee
M
Ma Guadalupe Valtierra • solo_traveller • mx
8
Pros:

La ubicación, la historia del hotel y las obras de arte con las que cuenta.

Cons:

Que el desayuno fuera el mismo todos los días y no hubiera personal.

2026-09-14 • via Nuitee
C
Chávez • solo_traveller • mx
9
2026-09-13 • via Nuitee
G
Garcia • solo_traveller • mx
10
Pros:

La ubicación es espectacular, además sus pinturas son muy hermosas, el desayuno fue grandioso y el personal muy amable

Cons:

No haberme quedado más tiempo allá

2026-09-13 • via Nuitee
C
Carlos Alejandro • solo_traveller • us
10
2026-09-11 • via Nuitee
G
Garcia Sonia • couple • us
10
2026-09-06 • via Nuitee
T
Torsten • solo_traveller • de
7
Pros:

Schön eingerichtetes Haus aus der Gründungszeit der Stadt
Freundliches Personal
24 Stunden besetzte Rezeption

2026-09-06 • via Nuitee
M
Mitzi • couple • mx
10
Cómodo y tranquilo
Pros:

Es muy tranquilo, cómodo y las instalaciones muy bien. Los cuartos tienen aire acondicionado

2026-08-31 • via Nuitee
E
Eva • solo_traveller • mx
10
Pros:

La ubicación

Cons:

El desayuno continental

2026-08-31 • via Nuitee
V
Viajes Mazzocco • solo_traveller • mx
8
2026-08-20 • via Nuitee
M
Marina • couple • mx
8
Comodo
Pros:

La atención y la ubicación

Cons:

La hora de entrada ya es algo tarde

2026-08-19 • via Nuitee
Z
Ziomara • extended_group • us
3
Disappointed
Pros:

The location is good.

Cons:

There was no water when we got the and the staff wasn’t very helpful about it.

2026-08-15 • via Nuitee
M
Martínez Silva • solo_traveller • mx
10
Pros:

El hotel es hermoso y la ubicación es excelente.

2026-08-06 • via Nuitee
M
Mario • solo_traveller • mx
9
Pros:

La ubicación y que esta muy cómodo y bonito

Cons:

El desayuno

2026-08-05 • via Nuitee
A
Alejandro • solo_traveller • mx
10
2026-08-04 • via Nuitee
B
Brenda • solo_traveller • mx
10
Excelente atención
Pros:

La atención del personal excelente, muy amables al recibirnos. La cama muy cómoda y el baño muy limpio.

Cons:

No había muchos conectores para la luz. Muy rico el desayuno pero no hay muchas opciones para escoger en el buffet. Había unas personas muy ruidosas cerca de la habitación, pero pues no eran propias del hotel.

2026-08-02 • via Nuitee