Hampton Inn & Suites Ottawa West, Ontario, Canada

Hotels
•
Hampton Inn
8.7 (1194 reviews)
125 Lusk Street , Ottawa , CA
+1 613-216-7829

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Cons:
Noisy air conditioning
Distance from central Ottawa

Categories

Cleanliness
8.69
Cleanliness was generally rated positively, but some guests mentioned issues with the heater or air conditioning noise.
Service
9.16
Staff received high praise for being friendly and responsive, especially in addressing concerns.
Location
8.7
Location was convenient for some guests, but others noted it was a distance from central Ottawa.
Room Quality
8.65
Rooms were described as clean and comfortable, although some beds were noted to be less comfortable.
Amenities
8.18
Limited amenities like no walking path to commercial areas were noted as a drawback.
Value for Money
8.84
Guests felt the hotel offered good value for the price, especially with the positive experiences they reported.
Food and Beverage
8.69
Breakfast was generally well-received, with suggestions for improvements but no major negatives.
Overall Experience
8.66
Overall, guests enjoyed their stay and recommended the hotel, with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 16:17

Property Description

Convenient Location
Located just 16 km from popular attractions like Canadian Tire Centre and EY Centre, Hampton Inn & Suites Ottawa West, Ontario, Canada offers a central hub for exploring Ottawa.

Comfortable Amenities
Guests can enjoy a relaxing stay with air-conditioned rooms, a desk, safety deposit box, and free WiFi. The hotel also features an indoor pool, ensuring a refreshing experience for all visitors.

Nearby Attractions
With Parliament Hill and Canadian Museum of History within a short distance, guests can easily immerse themselves in the rich culture and history of Ottawa.

Ready to experience comfort and convenience in Ottawa? Book your stay at Hampton Inn & Suites Ottawa West today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 1194 reviews
Cleanliness: 8.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.84
Food and Beverage: 8.69
Overall Experience: 8.66
M
Melissa • extended_group • ca
10
Pros:

Everything

Cons:

The bathtub was really slippery

2026-10-31 • via Nuitee
P
Paul • solo_traveller • ca
8
2026-10-31 • via Nuitee
L
Lareine • extended_group • ca
6
Opinion.
Pros:

On voit bien notre voiture de la chambre.

Cons:

Le enfants faisaient du bruit. Ils couraient et jouaient du hockey dans le corridor .
Le climatiseur/ chauffage fait trop de bruit.
On n'aimerait pas avoir une chambre près de l'ascenseur la prochaine fois
On n'a pas vider la poubelle depuis notre arrivée jusqu'à notre départ.
On aimerait aussi avoir des bouteilles d'eau dans les chambres.

2026-10-30 • via Nuitee
R
Roland • solo_traveller • de
7
2026-10-27 • via Nuitee
A
Alan • couple • ca
9
Cons:

The spin bikes in the gym were missing the adjustment handles

2026-10-27 • via Nuitee
J
John • extended_group • ca
9
Excellent séjour à Hampton Inn and Suites
Pros:

Très propre, confortable, spacieux et bien équipé.
Très calme et proche de commerces.
Excellent petit déjeuner.
Personnel accueillant et serviable.

Cons:

Un peu éloigné du centre-ville et prix un peu élevé mais en rapport avec les prestations fournies.

2026-10-26 • via Nuitee
R
rick • extended_group • us
10
2026-10-26 • via Nuitee
S
song • couple • cn
8
很好
Pros:

新酒店，位置不错，设施齐全，空间布局合理，早餐也不错。

Cons:

洗衣服没有换到coin

2026-10-24 • via Nuitee
B
Bonnie • couple • ca
10
2026-10-24 • via Nuitee
T
Todd • solo_traveller • ca
6
Disappointing with breakfast, room was decent but obviously not cleaned properly.
Pros:

Very new

Cons:

Found a piece of chocolate, like a chocolate caramel square, right beside the bed. It made me wonder how clean to they clean these rooms.
Paper plate and Costco style wooden utensils for breakfast was very disappointing. I felt like I was backpacking but then again, I have better dinnerware when I backpack. It was sad that a facility that offers breakfast makes you feel like you are eating at a picnic.

2026-10-23 • via Nuitee
R
Ron • couple • ca
4
Bed was uncomfortable
Cons:

We didn’t like the bed in our room there was a very large dip in it I called the front desk they sent up a manager to apologize but that’s where it ended
I am not sure what would have happened if we where staying another night but for the one night it was uncomfortable

2026-10-23 • via Nuitee
A
Aicha yasmine • extended_group • ca
9
C’était parfait
2026-10-20 • via Nuitee
T
Tracey • couple • ca
9
We would stay again
Pros:

The location suited our needs perfectly

Cons:

Could hear the traffic

2026-10-19 • via Nuitee
M
Maryam • family_with_children • ir
7
Pros:

Staff, breakfast, location all good

Cons:

Swimming pool wasn’t usable. The water was too cold

2026-10-19 • via Nuitee
J
Justine • extended_group • ca
2
Pros:

The staff

Cons:

Bed bug found in our room - took a picture - the staff confirmed as well. They moved us up a floor however we later found out that room we were just in was already occupied again with no cleaning being done. The staff apologized profusely but nothing was done beside changing of rooms. I’m really disappointed and not thrilled

2026-10-15 • via Nuitee
S
Sarat • family_with_children • ca
9
2026-10-14 • via Nuitee
G
Gautam • couple • ca
10
Pros:

Best

2026-10-14 • via Nuitee
A
Amélie • solo_traveller • fr
7
Bien mais...
Pros:

Le personnel
La tranquillité de l'hôtel

Cons:

L'eau de la piscine était froide (nous pensions que la piscine était chauffée, nous n'avons pas pu nous baigner avec notre bébé).

Le remplissage du conditionner n'avait pas été fait et le niveau des 2 autres bouteilles était bas.

2026-10-13 • via Nuitee
W
Wendy • couple • us
9
Enjoyed it. Would return.
Pros:

The 2 big windows in the room overlooking a forested area was really nice. The room was very spacious.

Cons:

We don’t like the microwave being so low down.

2026-10-13 • via Nuitee
D
Doreen • couple • ca
8
2026-10-12 • via Nuitee