Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Muy buenas instalaciones

Categories

Cleanliness
9.35
Standard quality for this hotel tier.
Service
10
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Location
9.85
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Room Quality
9.85
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Amenities
9.85
Standard quality for this hotel tier.
Value for Money
9.35
Standard quality for this hotel tier.
Food and Beverage
9.35
Standard quality for this hotel tier.
Overall Experience
10
Overall sentiment aligns closely with target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:51

Property Description

Luxurious Amenities

Valhalla Residences by Biwa offers a range of luxurious amenities, including an outdoor swimming pool, hot tub, and barbecue facilities. Guests can relax and unwind in style during their stay.

Comfortable Accommodations

Each unit at the aparthotel is thoughtfully designed for comfort and convenience, featuring air conditioning, a fully equipped kitchen, and a private bathroom with premium toiletries. Some units also boast a terrace or balcony with scenic garden views.

Convenient Location

Located just 6.1 km from the Tulum Archeological Site, Valhalla Residences by Biwa provides easy access to popular attractions and sightseeing tours. With free WiFi, bicycle rental, and car rental services available, guests can explore the area with ease.

Experience luxury and comfort at Valhalla Residences by Biwa. Book your stay now to indulge in a memorable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Location

Guest Reviews

9.7
Based on 63 reviews
Cleanliness: 9.35
Service: 10
Location: 9.85
Room Quality: 9.85
Amenities: 9.85
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 10
A
Aguilar • solo_traveller • mx
10
Pros:

Excelente alojamiento

Cons:

Todo muy bonito

2026-08-23 • via Nuitee
J
jeremie martin • solo_traveller • fr
10
Pros:

Très beau logement, super piscine. Excellent rapport qualité prix

Cons:

Loin du centre ville, il vous faut une voiture

2026-08-22 • via Nuitee
K
Kevin • extended_group • mx
10
2026-07-06 • via Nuitee
Y
Yoann • solo_traveller • fr
10
Un appartement incroyable pour un séjour à Tulum
Pros:

Propreté, équipement, piscine, quartier sécurisé, personnel.

Cons:

RAS

2026-04-30 • via Nuitee
K
Katharina • couple • ch
10
Pros:

Absolut top Preis-Leistungsverhältnis!! Nette Arbeiterinnen, grosses Apartment in einem gepflegten kleinen Komplex mit sauberem Pool, Liegen, gratis Fahrrädern, AC jeweils in Wohnraum und Schlafzimmer, Grosse Küche zum kochen. grossen Kühl- und Gefrierschrank. TV, alles dabei
… bei uns war es sehr ruhig, kein Baulärm, wie von anderen beschrieben. Würden jederzeit wiederkommen!!

2026-04-29 • via Nuitee
J
Joe • solo_traveller • be
9
nice
Pros:

Very pleasant

Cons:

Calm and quiet

2026-04-22 • via Nuitee
H
HEBTING • extended_group • fr
10
Pros:

L'emplacement pour sa tranquillité.
La piscine.
L'appartement hyper confortable

2026-03-20 • via Nuitee
C
Cantwell • couple • us
8
2026-03-19 • via Nuitee
L
Laetitia • extended_group • fr
8
Très bien
Pros:

Au calme dans une résidence sécurisée, un peu loin du centre , nécessité d' avoir une voiture.
La grandeur du logement 2 chambres dont une avec un lit king size, très bien équipé.

Cons:

Nous avions 2 appartements, bémol pour l' un des deux, il n'y avait pas d' eau chaude.

2026-03-03 • via Nuitee
Z
zazueta • extended_group • us
10
2026-01-28 • via Nuitee
C
CestovatelkaD • extended_group • cz
10
Pros:

Absolutely excellent accommodation. Great location, very good standard, and extremely helpful and friendly staff. Everything worked perfectly, and we felt very welcome. We would be happy to return.

Cons:

I would appreciate better kitchen equipment. The dining set is only for four people, so if I use one plate for something like vegetables, I am missing plates when serving the meal.

2026-01-17 • via Nuitee
L
Laura • couple • fr
7
Agréable
Pros:

Le calme et la résidence

Cons:

Loin de tous

2026-01-13 • via Nuitee
L
Laura • family_with_children • us
9
We had a wonderful time!
Pros:

We had an excellent stay. There were a couple of issues with our unit, but the staff worked to correct them as quickly as they could, which we really appreciated. The units were lovely; the kitchen was practical (the coffeemaker was on the small side!); the furniture (beds, couches, etc.) was comfortable. There's an elevator plus a nice party room with a grill and a lovely pool.

Cons:

Having grab bars in the bathroom for safety and older folks really would have been great -- and is a pretty easy fix that would open the units up to many more people.

2026-01-12 • via Nuitee
D
Dovydas • couple • ie
10
2026-01-08 • via Nuitee
J
Josimar Alpuche • couple • mx
3
Pros:

Ubicación.

Cons:

El personal me solicitó check in vía WhatsApp, me pidieron foto de mi tarjeta, lo cual no es correcto, de igual forma acordaron con dejarme las tarjetas de acceso al inmueble, cosa que al llegar estas no estaban en la caja de seguridad. Al final regrese al día siguiente, tuve que gastar en conseguir otro alojamiento para dormir es anoche, y me comentaron que fue error con otro huésped, no tienen recepción, ni peros al de seguridad que pueda atender en horario nocturno.

2026-01-03 • via Nuitee
B
Beatrice Cardone • couple • ca
10
Pros:

Clean, new, very private

2026-01-03 • via Nuitee
S
Sobin • extended_group • us
9
2026-01-01 • via Nuitee
A
Anne-Katrin • extended_group • de
10
2025-12-14 • via Nuitee
N
Noemi • couple • mx
9
Pros:

Muy buenas instalaciones

2025-11-01 • via Nuitee
K
Kelly • family
8
Pros:

Quiet and in a guarded area. Clean. Staff was friendly. Beds are hard. No coffee etc.

2025-06-07 • via Nuitee