Reverb by Hard Rock Atlanta Downtown

Hotels
•
Hard Rock
8.6 (4105 reviews)
89 Centennial Olympic Park Drive Northwest , Atlanta , us
+1 470-552-8410

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Rude staff comments
High parking fees

Categories

Cleanliness
8.36
Cleanliness was noted positively, but some issues with room temperature control impacted the overall perception.
Service
9.33
Staff was repeatedly praised for their friendliness and helpfulness, contributing positively to the overall experience.
Location
9.37
The location was highlighted as amazing, particularly for its proximity to the stadium and convenience.
Room Quality
8.32
Room comfort was generally positive but affected by issues related to temperature control and pillows.
Amenities
7.85
Amenities were acceptable but the lack of accessible charging options was disappointing.
Value for Money
7.81
Concerns over parking fees and perceived overpriced early check-in affected the satisfaction with value.
Food and Beverage
8.86
Food and beverage services were not specifically mentioned; assumed standard for hotel tier.
Overall Experience
8.93
Despite a few setbacks, guests expressed a willingness to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:22

Property Description

Modern Amenities

Reverb by Hard Rock Atlanta Downtown boasts a range of modern amenities, including a fitness centre, shared lounge, and a terrace for guests to enjoy during their stay. The hotel's on-site restaurant offers a delightful dining experience for visitors, while the 24-hour front desk and ATM ensure convenience and accessibility for all guests.

City Views and Comfort

Guests can relax in rooms equipped with air conditioning, a flat-screen TV, and a safety deposit box for their valuables. Some rooms even provide stunning city views, adding a touch of luxury to your stay at this 4-star hotel.

Prime Location

Conveniently situated just 1.5 km from the city centre and 600 metres from Mercedes-Benz Stadium, Reverb by Hard Rock Atlanta Downtown is surrounded by popular attractions such as State Farm Arena and Georgia World Congress Center. Book your stay now and experience the vibrant heart of Atlanta!

Important information:

We do not accept third party cards including cash app, chime etc...Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Guest Reviews

8.6
Based on 4105 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 8.86
Overall Experience: 8.93
R
Rebecca • solo_traveller • us
10
Stones throw from stadium but infuriating check in process
Pros:

Right across the street from Atlanta's Mercedes Benz stadium, you cannot get better access to the venue. For this convenience alone this hotel is worth the price. Beds are comfy, rooms are modern. Staff is friendly. Valets are wonderful

Cons:

Check in remains one of the worst experiences, and this was my fourth stay in the past five years. I travel extensively internationally, to numerous continents, and have never encountered such a terrible check in process. No front desk exists, there is a check-in kiosk, and not one of the four times I've checked in has it ever worked correctly. I had already paid via booking.com and when I checked in at the kiosk it attempted to charge me the entire stay again! A poor worker had to spend at least five minutes on her own machine fixing the situation. I was not alone. By the time I was done there was a line of people behind me with a myriad of check-in problems just like every other time I've stayed here. Reverb wants to be hip and cool, but their technology is just sub par. I can't believe after six years of existence they haven't fixed the issue. Also, the rooms are becoming haggard with sunshades that are frayed and off the rack and cushions that are torn. Bathroom doors do not close---and there are no locks to keep them shut.

2026-08-29 • via Nuitee
L
Leigh • extended_group • us
7
Will give a 2nd Chance later
Pros:

Beautiful Hotel & Really Close to Mercedes Benz for a Concert.

Cons:

Check in took 1 hour to get into our Room! Sent us to room & key cards didn’t work (back downstairs) given new keys after another wait, Key worked but Someone else was already in the Room with Luggage (we immediately exited). Back downstairs with luggage this time! Waiting again as lady who assisted us was basically ignored us and tried handing us off to someone else! Poor Training! Next Supervisor saw she had written Wrong Room # on our Card! Very Aggravating to say the least. Room was Awesome once we Finally got into Our Room!!!

2026-08-29 • via Nuitee
T
tinai707 • Friends getaway
6
Convenient to Mercedes-Benz
Pros:

Hotel was very convenient for our concert at Mercedes Benz Stadium but there was nothing that stood out for the price of the room for one night.

2026-08-27 • via Tripadvisor
B
Britton • extended_group • us
9
Great Value, perfect location, and always great service!
Pros:

This is the second time I've stayed here. The staff is always great. Facility is always clean, breakfast was good. This time there was a breakfast buffet, that was realy very good, and not outrageously priced. Last time we had to order off the menu, which wasn't bad, but the buffet was better!

Cons:

The lobby was a little loud in the afternoon, but there were 2 different "events" going on. This is me being nit-picky...not terrible.

2026-08-27 • via Nuitee
R
Regan • couple • us
4
2026-08-27 • via Nuitee
K
Kevin • couple • us
10
2026-08-27 • via Nuitee
C
C8855MSkathyh • Family
4
Don’t waist your time
Pros:

Way overpriced. When you spend 450.00 a night you should not have to pay an extra 10.00 a night to use a cooled pull drawer they refer to as a refrigerator. There is nothing special about the room. It was supposed to be a superior high rise .. we are on the 7th floor. It is located about half the height. Not a high rise room. It was clean but many hotels are and not 450 a night. Will never stay at another one.

2026-08-26 • via Tripadvisor
J
Jennifer • extended_group • us
9
Pros:

The staff was friendly and helpful!

Cons:

I liked everything!

2026-08-26 • via Nuitee
L
Latrise • couple • us
9
Overall we enjoyed the music and culture throughout the hotel.
Pros:

I wanted to personalize my room for husband’s birthday. The staff made sure the room was completed upon check-in. All the staff was nice and very friendly.

Cons:

If you are staying and there is an event nearby expect the roads to be closed and having no access of getting back to the hotel until traffic is clear. We drove around and around at least 30 minutes until we could get back to the hotel. We literally had to beg a cop to open the road so we could get to the hotel since it was a game in the dome ughhhhh so annoying

2026-08-25 • via Nuitee
A
Anissa • couple • us
10
Pros:

The environment was definitely enjoyable. And the staff were super nice!

2026-08-25 • via Nuitee
C
Charles • solo_traveller • us
4
Pros:

The only thing I liked was that it was a Hard Rock hotel

Cons:

They had us waiting over 2 hours to check in because their staff weren't trained properly.

2026-08-25 • via Nuitee
B
Brenda • extended_group • us
7
Fairly nice but I feel it was overpriced. The open food court was very expensive and drinks were outrageous.
Pros:

Clean and comfortable

Cons:

Price. Too expensive.

2026-08-25 • via Nuitee
B
Brandon • couple • us
10
2026-08-24 • via Nuitee
T
Thomas • solo_traveller • us
10
Amazing
Pros:

Very comfortable and clean.

Cons:

N/A

2026-08-24 • via Nuitee
J
Jamal • family_with_children • us
9
Very nice rooms and atmosphere
Pros:

Location and atmosphere

Cons:

Cost of ok parking

2026-08-23 • via Nuitee
G
gary • couple • gb
1
Rubbish
Pros:

Filthy dirty never a four star massively overpriced

2026-08-22 • via Nuitee
C
Cindy • couple • us
6
Pleasant but won’t return as sometimes there is too much tech.
Pros:

The location to State Farm Arena and COSM. The customer service was good.

Cons:

The cost of parking. The TV did not work well (either the TV or streaming was poor). The cost of buffet as it really wasn’t. The phone didn’t work. Had to call about coffee machine and the shower pressure (both were fixed). Regulating the air was hard to manage.

2026-08-22 • via Nuitee
J
Jessica • couple • us
10
2026-08-21 • via Nuitee
M
Musgrove • couple • us
10
2026-08-20 • via Nuitee
S
SIDI HAMMAD • couple • ma
10
Super
Pros:

Tout

Cons:

Rien

2026-08-20 • via Nuitee