Hampton Inn & Suites Charlotte Steele Creek Road, NC

Hotels
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Hampton Inn
8.6 (516 reviews)
6220 Caden Rd , Charlotte , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Rude check-in staff
Pool closed for maintenance
Issues with housekeeping

Categories

Cleanliness
8.28
Many guests reported clean rooms, but there were complaints about housekeeping and maintenance issues.
Service
8.85
Overall, guests found the staff to be friendly and helpful, though some noted a rude check-in experience.
Location
9.09
Multiple reviews praised the hotel's convenient location near outlets and food options.
Room Quality
8.74
Guests mentioned comfortable rooms with basic necessities.
Amenities
8.07
While many enjoyed the amenities, complaints about the pool being closed affected the perception.
Value for Money
8.53
General sentiment indicates the hotel provides good value, despite some issues with amenities.
Food and Beverage
8.58
Breakfast was mentioned as surprisingly good, contributing positively to guest experiences.
Overall Experience
8.65
The majority of experiences were positive, with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 23:02

Property Description

Convenient Location
Situated in Charlotte, Hampton Inn & Suites Charlotte Steele Creek Road, NC offers easy access to popular attractions like Carowinds Amusement Park and Bank of America Stadium. Guests can also enjoy proximity to the Billy Graham Library and Mint Museum of Craft Design.

Comfortable Accommodations
Each room at Hampton Inn & Suites features modern amenities including a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries. Guests can start their day with an American breakfast and relax in rooms with cozy bedding and a seating area.

Fantastic Amenities
Guests can take advantage of the hotel's indoor pool, fitness centre, and business centre. The property also offers free WiFi, express check-in/out, and a shared lounge for added convenience. Don't miss the chance to stay at Hampton Inn & Suites Charlotte Steele Creek Road, NC for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 3.87 per day.

Location

Guest Reviews

8.6
Based on 516 reviews
Cleanliness: 8.28
Service: 8.85
Location: 9.09
Room Quality: 8.74
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
T
T&W Anlagenbau • solo_traveller • de
7
2026-05-31 • via Nuitee
J
Joseph • couple • us
8
2026-05-29 • via Nuitee
W
Wolfgang • extended_group • at
10
Pros:

Rooms are spacious, clean and modern.
Location is good and close enough to the airport.

2026-05-27 • via Nuitee
T
Tiki • solo_traveller • us
9
The property was nice and clean, when I went to check in I was greeted with a smile. The staff was very knowledgeable, t
Pros:

The property was nice, and very clean, very decorative!

Cons:

I liked the property

2026-05-26 • via Nuitee
M
Melissa • couple • us
10
It was absolutely the best staff, they went above to make sure me and my husband had a great stay for our anniversary.
Pros:

I loved everything that we wanted to do was close by. I was able to eat and go to the nail spa and everything was only a few minutes away.

Cons:

The pool heater was being worked on so I didn’t get to swim because the water was too cold.

2026-05-25 • via Nuitee
D
Derrick • solo_traveller • us
10
Weekend getaway
Pros:

The staff was very friendly and the hotel was extremely clean.

Cons:

My pillows were a bit too soft and some of the channels on the TV faded out and we couldn't get them to come back on. Other than that I was extremely satisfied.

2026-05-25 • via Nuitee
Q
Quandria • family_with_children • us
2
Horrible stay with horrible management
Pros:

The close proximity to visit family.

Cons:

I understand this is a newer hotel but the rooms are not properly maintained. I went through three rooms. First two rooms had gaps (holes) between the ceiling and wall. Anything such as spiders, water, etc can crawl through which is a concern especially over the bed where guest sleeps. The hotel manager when complain to get another room stated she doesn’t have any more rooms and she didn’t see a problem because when she goes to bed she doesn’t look at the ceiling. How unprofessional and condensing for her to say to a paying guest. If I wanted a motel experience, I would have booked a motel and not Hampton expecting the Hilton experience I’ve received in the past from other locations. Next the final room. There was mold in the bathroom sink and the ceiling over the bed had rust stains. I 10/10 don’t recommend this hotel to anyone. Tru, Westin and Courtyard are minutes away and provide the standard hospitality experience with comfort from what my other family members advised. I wish I followed their lead but know I won’t be here again.

2026-05-25 • via Nuitee
A
Asante • couple • us
8
2026-05-16 • via Nuitee
D
David • couple • us
1
Didn’t stay cause no one contacted me back , very unprofessional.
Pros:

Nothing

Cons:

I reached out to request a change date and I didn’t get a REPLY AT ALL . So unprofessional.

2026-05-06 • via Nuitee
M
Michael • couple • us
10
2026-05-05 • via Nuitee
P
Phyllis • couple • us
9
Pros:

Staff was exceptional

Cons:

Beds were hard

2026-04-28 • via Nuitee
A
Alvonna • family_with_children • us
1
Terrible experience! Worse in my life
Pros:

Worse place ever!

Cons:

Bed bugs, rude staff!

2026-04-20 • via Nuitee
K
Kelly • couple • us
9
2026-04-18 • via Nuitee
O
Olivier • solo_traveller • fr
9
2026-04-14 • via Nuitee
O
Olivier • solo_traveller • fr
9
2026-04-14 • via Nuitee
J
Joshua • solo_traveller • us
10
Pros:

Front desk Agent Sophia was AMAZONG during our day. Very accommodating after we had to move rooms. She was excellent and exemplifies what customer service should be!

2026-04-13 • via Nuitee
C
Carolyn • couple • us
9
I would recommend this hotel. The location is very good and close to food, shopping and entertainment.
Pros:

The location was perfect! Easy access to all kinds of places.

Cons:

The mattress was extremely hard!

2026-04-06 • via Nuitee
S
Sheila • solo_traveller • us
10
Staff was amazing
Pros:

Very clean

Cons:

Loved everything

2026-03-31 • via Nuitee
T
Todd • family_with_children • us
9
Loved it, really nice facility
Pros:

The property was clean, in style and convenient

Cons:

Staff was perfect, however the gentleman at the late night desk was not representing the company well. But, the place still deserves a great rating

2026-03-31 • via Nuitee
A
Adriana • extended_group • co
7
Pros:

Well located

Cons:

A sound of the refrigerator was so loud it woke up me at night

2026-03-28 • via Nuitee