City Haven at Avida Riala Towers

Hotels
Jose Maria del Mar Street , Cebu City , ph

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Facilities

Front desk (limited hours)
Free wired internet
Internet access
Swimming nearby
Air conditioning
Non-smoking throughout

Review Highlights

Pros:
Friendly host
Convenient location
Comfortable stay
Good for short visits
Cons:
Cleanliness issues
Foul smells
Check-in/check-out policies

Categories

Cleanliness
6.96
The cleanliness was affected by some complaints regarding the foul smell in the kitchen area, dirty kettle, and dust on the AC.
Service
8.93
Guests described the host as accommodating and friendly, contributing positively to their experience.
Location
8.97
The location is conveniently situated near IT park, restaurants, and shops, favorably mentioned by several guests.
Room Quality
7.42
General satisfaction with the rooms was noted, but some issues with odors, cleanliness, and check-in policies were raised.
Amenities
7.95
The amenities provided were appreciated, although some guests noted the absence of essential items like a toothbrush.
Value for Money
7.91
Many guests felt the stay was worth the price considering the location and accommodation, despite some issues.
Food and Beverage
7.96
No specific food reviews were present, but the presence of nearby dining options contributes positively.
Overall Experience
7.93
The overall experience was positive with a few drawbacks mentioned, such as cleanliness and check-in policies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:55

Property Description

Modern Comfort in the Heart of Cebu City

Convenient Location: City Haven at Avida Riala Towers is strategically located just a few kilometers away from major attractions such as Ayala Center Cebu and SM City Cebu, offering easy access to the best of the city.

Home Away from Home: Enjoy the convenience of a fully equipped kitchenette with a microwave and fridge, perfect for preparing meals just the way you like them. The flat-screen TV and free WiFi provide entertainment options for a relaxing stay.

24-Hour Front Desk and Non-Smoking Property: Rest assured with our round-the-clock front desk assistance and breathe easy in our non-smoking environment for a comfortable and worry-free experience.

Book your stay at City Haven at Avida Riala Towers for a memorable and hassle-free visit to Cebu City.

Important information:

This property will not accommodate hen, stag or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
J
Jay • couple • ph
5
2026-08-25 • via Nuitee
S
Silvana • solo_traveller • ec
1
Disappointed
Pros:

Location

Cons:

Worst experience I’ve ever had with a Booking.com accommodation. I was initially moved to another place full of cockroaches and ants. After complaining, I was given the room I originally booked, but it still had cockroaches. To make matters worse, I was left without internet for several days because the bill hadn’t been paid. Extremely disappointing experience.

2026-08-23 • via Nuitee
J
Janica • solo_traveller • ph
10
Pros:

The place is very clean, air fresheners everywhere. Nice lightings, strong internet connection. And the owner is responsive to concerns.

Cons:

Bidet is a bit clogged. AC is a bit noisy. But is manageable. My overall stay is still perfect. I would definitely book again.

2026-07-13 • via Nuitee
M
Mary Lauren R. • couple • ph
10
2026-07-12 • via Nuitee
K
Kleinwachter • couple • us
7
Pros:

Close to the mall

Cons:

A 29 floor building with two slow working elevators. Just takes forever.

2026-06-19 • via Nuitee
C
Corey • solo_traveller • th
10
Budget friendly and had everything I need for a peaceful stay. Thank you so much
Pros:

Everything

Cons:

Nothing it was great

2026-06-07 • via Nuitee
G
Genson • solo_traveller • ph
10
2026-06-04 • via Nuitee
C
Corey • solo_traveller • th
7
Great location and smooth process
Pros:

Location is great and the staff made sure everything was in place for when you arrive.

2026-06-03 • via Nuitee
M
Mary Lauren R. • couple • ph
10
2026-05-31 • via Nuitee
V
Vesile • solo_traveller • tr
7
2026-05-25 • via Nuitee
M
MEIA NICOLE • couple • ph
10
Pros:

It’s convenient and easy access to anything.

2026-05-15 • via Nuitee
A
Auxillia Faith • couple • ph
10
Place was clean and comfortable and the host is very responsive. Will surely book again if ever got the chance to go bac
2026-05-12 • via Nuitee
R
Raciel • solo_traveller • ca
6
Just ok
Pros:

The location and the owner who was very prompt to my request.

Cons:

The kitchen equipment were not very reliable.

2026-05-09 • via Nuitee
W
William • solo_traveller • ca
10
Pros:

Clean, we'll equip.

Cons:

26 floor, peak hours elevator is slow

2026-05-07 • via Nuitee
N
Notis • solo_traveller • gr
10
Pros:

Cindy was very helpful and sweet the room was also perfect, i would highly suggest this place!

2026-05-05 • via Nuitee
M
Michelle Ann • solo_traveller • ph
10
2026-04-29 • via Nuitee
M
M • solo_traveller • ca
3
Pros:

Host tried to get an extra payment based on a bullshit explanation.

2026-04-27 • via Nuitee
A
Archie Val • couple • ph
10
The place is perfect! The host is very accommodating as well ☺️
Pros:

The place is clean, comfy and complete utensils and appliances. The location is perfect, you got all you need!

Cons:

If possible to have a black out curtain for night owl like me. Its difficult to sleep at day time.

2026-04-19 • via Nuitee
A
akami • couple • ph
10
Pros:

clean and easthetic

2026-04-18 • via Nuitee
J
Jonathan • solo_traveller • be
9
2026-04-08 • via Nuitee