Ace Hotel Kyoto

Hotels
•
Ace Hotel
9.6 (182 reviews)
245-2 Aneyakojidori, Higashinotoin-nishiiru Kurumayacho, Kyoto, Kyoto, 604-8185 , Kyoto , JP
81-75-2299000

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Pets allowed

Facilities

Meeting rooms
Free bicycles on site
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Elevator
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Delicious breakfast
Clean facilities
Cons:
Slow internet

Categories

Cleanliness
9.41
The hotel was reported as nice and clean.
Service
9.99
Guests praised the staff for being friendly and helpful.
Location
9.92
The location is perfect for walking and access to attractions.
Room Quality
9.37
Rooms were noted to be spacious and comfortable.
Amenities
9.4
Coffee shop and the hotel ambiance received positive mentions.
Value for Money
9.36
Overall great experience which suggests good value.
Food and Beverage
9.41
Breakfast and dining options were described as delicious.
Overall Experience
9.98
Overall guest experience was overwhelmingly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:54

Property Description

Experience the allure of Ace Hotel Kyoto, where luxury meets convenience in the heart of Japan's historic capital.

Recreational Amenities
Enjoy our 24-hour fitness center, perfect for maintaining your wellness routine, or unwind in our beautiful garden, offering a serene escape in the bustling city.

Culinary Delights
Savor exquisite Italian cuisine at Mr. Maurices Italian, which features a delightful bar/lounge and enchanting garden views. Room service is also available for those cozy nights in.

Comfort and Convenience
Our well-appointed guestrooms come equipped with flat-screen televisions, refrigerators, and luxurious down comforters, ensuring a restful stay. With complimentary Wi-Fi and a 24-hour front desk to assist you, all your needs are covered.

Book your unforgettable stay at Ace Hotel Kyoto today and immerse yourself in luxury and culture!

Important information:

  • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 33

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.6
Based on 182 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.92
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.98
J
Javier • couple • es
10
Best hotel to stay in Kioto.
Pros:

Nos encantó todo. No hay razón por la que no quedarse en este hotel.

Cons:

No hay nada que no nos gustara.

2026-05-16 • via Nuitee
M
Muralidhar • solo_traveller • in
10
2026-05-14 • via Nuitee
T
Ting • couple • us
10
2026-05-14 • via Nuitee
B
bonnie • couple • ca
10
2026-05-13 • via Nuitee
K
kazuhiko • couple • jp
8
大満足
Pros:

・既存のホテルと違い、個性的でセンスが感じられた
・朝食はビッフェを期待していたが、実際食べてみるとおいしくて、アラカルトのセットメニューでも十分満足できた。

Cons:

・年齢的なところもあるが、おしゃれすぎて気後れした
・浴槽の隅に赤い水垢があった

2026-05-12 • via Nuitee
R
Ruby Kiko Fan • solo_traveller • jp
10
2026-05-11 • via Nuitee
R
rachel • solo_traveller • fr
9
2026-05-11 • via Nuitee
A
Andrea • couple • us
10
Love it!
Pros:

Perfect location, wonderful vibe and lots of great shopping and restaurants near the hotel.

2026-05-10 • via Nuitee
T
TANO • solo_traveller • jp
9
2026-05-10 • via Nuitee
B
Bammer • solo_traveller • au
10
Great feel, great staff, great stay.
Pros:

The zeitgeist, staff, Pyjamas, restaurant

Cons:

There was only 1 tiny negative in that there was no sound insulation in the bathroom- there was like this echo - it was weird. Note that this is almost not even worth mentioning.

2026-05-10 • via Nuitee
L
Lloyd • family_with_children • au
10
2026-05-10 • via Nuitee
의정 • solo_traveller • kr
7
2026-05-08 • via Nuitee
S
Sonia • solo_traveller • pl
8
2026-05-08 • via Nuitee
A
Abgaryan • couple • gb
10
Truly relaxing and stylish stay at Kyoto
Pros:

The location and various shops and cafes nearby were just amazing

2026-05-06 • via Nuitee
J
Joana • couple • pt
8
Peço preço, escolhia outro ou então escolhia sem pequeno-almoço.
Pros:

Localização muito boa: transportes de metro e autocarro muito perto do hotel; 7-eleven também muito perto!

Cons:

Menus de pequeno-almoço pré-definidos com opções muito limitadas e demoram muito tempo a servir as poucas opções disponibilizadas: cerca 50min de tempo de espera (depois de estar sentado) até servirem o pequeno-almoço em todos os 3 dias de estadia - e como a hora de abertura do pequeno almoço é mais tarde que a norma, condiciona o inicio de possíveis tours programados.

2026-05-04 • via Nuitee
L
Louis Abdoulaye • couple • ca
5
2026-05-04 • via Nuitee
E
Ednilson Francisco • family_with_children • br
10
2026-05-03 • via Nuitee
M
Martin • solo_traveller • de
9
2026-05-01 • via Nuitee
R
Robin • couple • jp
10
Great location, Friendly staff, Good restaurant
Pros:

My traveling companion and I loved the location &
felt so comfortable. Location great
Restaurant really good
Staff so accommodating

2026-04-30 • via Nuitee
J
JoAnn • couple • us
10
Great vibe & energy, super staff, fantastic location.
Pros:

Everything

2026-04-30 • via Nuitee