The Bournbrook Inn

Hotels
7.6 (4742 reviews)
1273 Pershore Road , Birmingham , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Great food and fantastic staff
Cons:
Unclean room conditions
Uncomfortable bed

Categories

Cleanliness
5.31
The room had visible marks and stains, indicating an unclean appearance.
Service
8.78
Staff were accommodating and responded to some issues.
Location
8.32
Good location mentioned in several reviews.
Room Quality
5.27
Many complaints about the mattress and overall room condition.
Amenities
8.8
Essential amenities are provided, though non-slip mats and heating instructions could improve.
Value for Money
7.76
Good value considering the price paid, but room quality concerns affect perception.
Food and Beverage
9.31
Fantastic food and great service during Christmas lunch.
Overall Experience
7.28
Overall experience was mixed, with significant ups and downs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:00

Property Description

Charming Accommodation in Birmingham

Convenient Location: Situated just 1.5 km from Cadbury World, The Bournbrook Inn offers easy access to popular attractions like Winterbourne House and Garden and the University of Birmingham.

Comfortable Amenities: Relax in guest rooms equipped with a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. Enjoy a delicious buffet or Full English/Irish breakfast during your stay.

Explore Birmingham: Immerse yourself in outdoor activities such as hiking and cycling, with the hotel conveniently providing area information at the reception.

Book your stay at The Bournbrook Inn for a delightful Birmingham experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7.6
Based on 4742 reviews
Cleanliness: 5.31
Service: 8.78
Location: 8.32
Room Quality: 5.27
Amenities: 8.8
Value for Money: 7.76
Food and Beverage: 9.31
Overall Experience: 7.28
E
Emma couple gb
8
2026-07-04 via Nuitee
N
Nathan solo_traveller gb
10
2026-07-04 via Nuitee
B
Brigitte solo_traveller fr
7
Pros:

Le parking , l'accueil

Cons:

Le matelas d'une des chambres inconfortable ( on ressent les ressorts) ,

2026-07-04 via Nuitee
V
Val couple gb
9
Lovely inn to stay in, friendly staff and good atmosphere
Pros:

Close to where we visited and near restaurants and shops and bus stops. Lovely food and a good choice at very reasonable price

Cons:

N/A

2026-07-03 via Nuitee
A
Andy solo_traveller gb
8
Good value, clean and comfortable
Pros:

Very clean, room good size and comfortable . Shower excellent. Staff friendly and helpful

Cons:

Minor points really. Toilet roll holder directly behind loo meaning if you sit down you have to be a contortionist to reach it.
No chair in room, some pillows need replacing .

2026-06-30 via Nuitee
D
David solo_traveller gb
1
OK apart from paying for it twice over
Cons:

Not getting charged twice for the same room would be nice (one booked, apparently, over a year ago) ... fourth time I have been shafted by booking.com cost me a lot ... will swerve any other transactions wherever possible ... double charged ... bank account raided ... disgusting, alleged, room (had to book a premier inn on the day I arrived and another hotel cancelled the day before my trip - so not impressed

2026-06-30 via Nuitee
N
Natasha solo_traveller gb
2
Avoid.
Pros:

Not much

Cons:

Bathroom stank. Staff were unprofessional.

2026-06-30 via Nuitee
M
Matthew solo_traveller gb
10
2026-06-29 via Nuitee
L
lee solo_traveller gb
5
2026-06-29 via Nuitee
J
Jovana family_with_children gb
2
Could be a lovely hotel, but it desperately needs better management.
Pros:

Receptionist was very friendly and nice, there was free parking and plenty of room to park.

Cons:

Where to start? If the owner is reading this, I would seriously consider replacing the hotel manager because the entire property feels neglected.

I get the impression that this was once a lovely hotel, but there is now a clear lack of care everywhere you look.

It starts with the car park. There was rubbish scattered throughout the parking area and around the entrance. Simply keeping these areas clean would create a much better first impression, but instead it immediately gives the feeling that the property isn't being looked after.

The biggest issue, however, was seeing a mouse come out of the kitchen. The food prices looked very appealing, and we had planned to eat at the pub that evening. Unfortunately, after seeing a mouse, we completely lost our appetite and decided not to order any food.

Cleanliness throughout the hotel also needs significant improvement. My five-year-old son even commented that the hallway "smelled like goats." Children tend to be brutally honest, and unfortunately he wasn't wrong.

The bathroom was also not cleaned to an acceptable standard. I found nail clippings left behind from previous guests, which is simply unacceptable. If there is one thing a hotel should never compromise on, it is cleanliness.

The towels also felt rough and didn't smell freshly laundered. There was none of the fresh scent you would normally expect from clean towels. Using a decent fabric conditioner is a small investment that would make a noticeable difference to guests' comfort.

The walls showed signs of water damage and hadn't been repaired, adding to the overall feeling of neglect.

One thing that really stood out was the collection of beautiful historical photographs displayed in the hallways. They reminded me that this hotel was probably once a wonderful place to stay. Sadly, today it feels as though it has been left to deteriorate due to a complete lack of care and maintenance.

2026-06-29 via Nuitee
S
Stephen solo_traveller gb
8
Pros:

Good location with friendly staff

2026-06-29 via Nuitee
I
Ian solo_traveller gb
7
2026-06-28 via Nuitee
J
James couple gb
7
Get what you pay for cheap and just about cheerful ideal for cricket
Pros:

Ideal location for cricket , good price

Cons:

went for breakfast only had continental which consisted of bread cereal and coffee . Chef didn’t turn up apparently ! Disappointed but these things happen

2026-06-28 via Nuitee
C
Carroll solo_traveller ie
8
Pros:

All staff were exceptionally friendly and helpful.
Food was great.

Cons:

Cobwebs in bedroom. Dirty carpets in communal areas.

2026-06-27 via Nuitee
D
David solo_traveller gb
10
Thank you for my stay ☺️
Pros:

This is one fantastic place to stay. Plenty parking, good WiFi. Great food
Staff are friendly and attentive

2026-06-27 via Nuitee
S
stewart solo_traveller gb
10
Pros:

Location was fantastic for me.

Cons:

Bedroom could do with a chair or armchair

2026-06-27 via Nuitee
S
Samantha couple gb
9
had a good time and would stay again if i was to come to birmingham in the future
Pros:

breakfast could of been hotter but it is hard to keep breakfast hot when its a buffet but it was lovely

Cons:

the bed was lumpy and you could hear the spring twinging

2026-06-26 via Nuitee
S
Simon solo_traveller gb
7
2026-06-26 via Nuitee
K
Karen solo_traveller gb
8
2026-06-26 via Nuitee
S
Simon solo_traveller gb
7
2026-06-26 via Nuitee