Jewel Zamalek Hotel

Hotels
7.5 (937 reviews)
26 July Street , Cairo , EG

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (many named)
Excellent/central location in Zamalek
Good breakfast variety
Swimming pool and nearby amenities
Cleanliness praised by multiple guests
Good value for money
Cons:
Noisy street / traffic causing sleep disturbance
Sagging / too-soft mattress in some rooms
Some rooms are dated / not recently renovated
Pool towels not consistently provided unless requested
TV remote / satellite issues reported
Key card malfunctions for some guests

Categories

Cleanliness
7
Generally positive: several guests specifically praised cleaning (one called it exceptional, one wrote 'Limpieza'), so cleanliness is good overall though a few rooms noted as older.
Service
9
Very strong: multiple reviews praise staff by name, describe them as friendly, professional and very helpful; repeated thanks to reception and named employees.
Location
9
Excellent: many comments say the location is 'excellent' or 'very central for Zamalek', with nearby restaurants, cafes and attractions.
Room Quality
6
Mixed-to-poor: several guests reported a sagging/too-soft mattress, noisy street affecting sleep, occasional key-card failures and some rooms described as old/not recently renovated.
Amenities
6.5
Good but inconsistent: pool and attached facilities are appreciated, breakfast is available, but guests reported missing pool towels unless requested and some TV/remote issues.
Value for Money
7
Positive: reviewers explicitly note the price is very good for what you get and mention excellent value for the hotel level.
Food and Beverage
8
Positive: breakfast repeatedly described as having a good variety and being well-staffed/attentive; F&B generally meets expectations.
Overall Experience
7.5
Generally positive: many guests enjoyed their stay due to staff, location and value, offset by room-related issues (noise, mattress, occasional maintenance problems).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 15:47

Property Description

Luxurious Accommodation
Experience a stay at Elzamalek Jewel hotel, a 4-star property in Cairo offering elegant rooms with city views and private bathrooms.

Convenient Amenities
Enjoy the convenience of room service, private parking, and a 24-hour front desk. Stay connected with free WiFi throughout the hotel.

Delicious Dining Options
Start your day with a delicious buffet or continental breakfast at the on-site restaurant.

Book your stay at Elzamalek Jewel hotel now for an unforgettable experience in Cairo.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 937 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 6
Amenities: 6.5
Value for Money: 7
Food and Beverage: 8
Overall Experience: 7.5
N
Nicole • couple • de
7
Pros:

Die Lage dieses Hotels in Zamalek ist perfekt.

Cons:

Die Zimmer zur Straße hien sind ziemlich laut.

2026-10-31 • via Nuitee
T
Tanvir • couple • gb
7
Overall was a good stay, manageress was very nice and the only person to speak some English. Breakfast was a bit poor al
Pros:

The property was in a good location and clean

Cons:

The room was very noisy with very fast traffic all day and night. Couldn’t sleep had to ask to have the beds moved to the living area which was difficult as most staff cannot speak or understand English.

2026-10-31 • via Nuitee
R
Rana • family_with_children • eg
5
2026-10-30 • via Nuitee
Y
Yidan • couple • au
10
Pros:

位置不错

Cons:

街边噪音有点大

2026-10-30 • via Nuitee
M
Mohamed • solo_traveller • eg
10
Pros:

الاقامه جميله والموقع ممتاز واشكر طاقم العمل علي حسن الضيافه والمره القادمه هنزل في نفس الفندق

2026-10-29 • via Nuitee
C
CAROLINE • family_with_children • fr
5
Bel emplacement mais trop
Pros:

Chambre spacieuse

Cons:

Hôtel vieillot, et hyper bruyant !

2026-10-28 • via Nuitee
N
Noormuhammed • couple • ae
5
2026-10-28 • via Nuitee
S
Sindi • couple • it
3
2026-10-26 • via Nuitee
H
Hussain • couple • sa
2
اقامة لا تتكرر
Cons:

1- استقبال سيئ جدا وصولنا كان 11 موظفتين بالاستقبال الاولى تقول دخول بعد ساعه والثانيه تقول 10 دقايق ، مع العلم بان الغرفه كانت متاحة للدخول تركتهم ورحت ورجعت على الساعه 2 عشان ما احد يتفلسف .
2- حمام الغرفه اعزكم الله حفرة الصرف مليان وسخ والمويا تتصرف ببطئ
3- مع وجود بطاقة عدم الازعاج على الباب يتم الدق على الباب وكذا مره تكرر فتح الباب واغلاقه .
4 - كرت فتح الباب شبه يومي تتطر توصل للغرفه وما يفتح وترجع تنزل ثاني للاستقبال عشان يتفعل
5- طاقم عمل مجموعة شباب ما عندهم اي معرفة لاستقبال او التعامل مع النزلاء كل واحد شايف نفسه وكان فترة الاقامة مجانية
6- تم التواصل مع بكيتج للتواصل مع الفندق وللاسف ما في اي رد مع العلم بعدد 4- 6 موجودين ولكن كثرة على قلة فايده والرقم الموجود على قوقل ماب لا يرد عليه وعند اخبار الموظف بيقول رن ولما اتصل بقول مافيش اي رنه عندنا الرقم مو لنا
7- المسبح مزدحم بشكل مو طبيعي ولعض الغرف مطله عليه والغرف الثانيه مطله على الشارع والكوبري وزحمة السيارات والبواري

عن نفسي تجريه غير قابلة للتكرارع

2026-10-26 • via Nuitee
H
Hussain • couple • sa
1
2026-10-26 • via Nuitee
M
Mahari • couple • ch
10
Pros:

Das war ok

2026-10-26 • via Nuitee
I
Ihmour • couple • ma
10
Pros:

Les personnels agréable l’emplacement magnifiques à côté du Nile

2026-10-26 • via Nuitee
D
Dalal • solo_traveller • kw
10
الهدوء و الراحة و الأمان و طاقم الموظفين قمة بالرقي كأن في البيت … شكرا من القلب
Pros:

الإفطار متعدد و متنوع الأطباق و كل حاجة بجانب الفندق 👌🏼💐

Cons:

اجهزة رياضية بجانب المسبح

2026-10-24 • via Nuitee
S
Sami • couple • jo
10
2026-10-24 • via Nuitee
K
Kyle • extended_group • au
10
2026-10-23 • via Nuitee
J
Jhonatan • couple • pe
5
Pros:

Breakfast

Cons:

No swimming pool available, one or two staff male reception looking at our female friend lasciviously. Not appropiate!

2026-10-22 • via Nuitee
N
Nicolò • couple • it
10
Pros:

La gentilezza e la cordialità del personale nonché la pulizia della stanza e la qualità delle colazioni

2026-10-22 • via Nuitee
S
Sonia • couple • es
8
Cons:

Un despiste con el termo del agua que no encendieron antes de venir

2026-10-21 • via Nuitee
A
ABDULAZIZ • couple • sa
10
2026-10-19 • via Nuitee
Θοδωρης • couple • gr
10
2026-10-18 • via Nuitee