Jewel Zamalek Hotel

Hotels
•
Independent
7 (22 reviews)
26th of July Street, Zamalek, Cairo, Cairo Governorate , Cairo , EG
20-1091143796

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Facilities

Free breakfast
Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff (many named staff praised)
Excellent central location in Zamalek
Good cleaning and housekeeping
Nice breakfast with good variety
Swimming pool and good surrounding amenities
Good value/price
Cons:
Noise from busy street — affects sleep for some guests
Room issues: soft/saggy mattress and some outdated rooms
Key card problems experienced by at least one guest
Pool towels sometimes not available unless requested
Minor room/amenity faults (TV/remote or satellite issues)

Categories

Cleanliness
8
Multiple comments praise cleaning and housekeeping (e.g., 'Limpieza', 'cleaning service was exceptional'), indicating generally very good cleanliness.
Service
8.5
Strongly positive mentions of staff by name and many compliments about welcoming, helpful and professional reception and support justify a high service score.
Location
8
Repeated praise for the central Zamalek location and proximity to amenities and sights supports a high location rating.
Room Quality
5
Several guests report problems: soft/saggy mattress, some old/unnupdated rooms, key card failures and noise affecting sleep — room quality is noticeably mixed-to-poor for some stays.
Amenities
5.5
Amenities like the pool and breakfast are appreciated, but issues were noted (no permanent pool towels available, TV/remote or satellite problems), so amenities are average-to-moderate.
Value for Money
7.5
Guests explicitly mention good price and excellent value for what they received, supporting a positive value-for-money score.
Food and Beverage
7
Breakfast is repeatedly described positively (good variety, excellent breakfast), with no major negative comments about F&B overall.
Overall Experience
6.5
Overall impressions are largely positive due to staff, location and cleanliness, but persistent negatives (noise, room issues, occasional service hiccups like key cards) reduce the overall experience score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-24 20:40

Property Description

Discover a serene sanctuary in the heart of Cairo at Jewel Zamalek Hotel, where luxury meets comfort.

Indulgent Spa Experience
Pamper yourself in our full-service spa, designed to rejuvenate your senses and provide the ultimate relaxation.

Culinary Delights
Savor mouthwatering meals at our on-site restaurant or grab a quick snack at our cozy coffee shop/cafe. Don’t miss our complimentary continental breakfast served daily!

Comfortable Accommodations
Retreat to one of our 41 uniquely decorated guest rooms featuring heated floors, pillowtop beds with Egyptian cotton sheets, and modern amenities like flat-screen TVs and complimentary Wi-Fi.

A stay at Jewel Zamalek Hotel awaits you, so book now to secure your oasis in the bustling city!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7
Based on 22 reviews
Cleanliness: 8
Service: 8.5
Location: 8
Room Quality: 5
Amenities: 5.5
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 6.5
A
abdelmonem • couple • sa
10
اشكر فندق جويل الزمالك وجميع موظفيه
Pros:

بصراحة كلهم طيبين أخلاق رفيعة معامله جدا رفيعة اشكر جميع الموضفين وأخص بالشكرالأستاذة شيرين استاده رانا ميرنا نهله

Cons:

كل شي جميل

2026-05-16 • via Nuitee
سعيد • solo_traveller • sa
10
رائعه فندق رائع سعدت ب اقامتي تعامل الموظفين قمه في الذوق خاصة السيده المحترمه كانت تجلس على كرسي اول ماتدخل من الباب ا
Pros:

الموقع ممتاز كل شي حولك حسب تقديري كل شي حولك من إلى

Cons:

عدم وجود مناشف في المسبح مع أني طلبت وتم توفيرها ولكن صعب كل مره اطلب انصح بتوفيرها بشكل دائم امام العميل بدون ان يطلب

2026-05-15 • via Nuitee
M
Mohamed • family_with_children • eg
10
Great
Pros:

The staff was really friendly and we love the swimming pool attached to it. Central location and nice rooms. Well be back!

Cons:

Nothing

2026-05-15 • via Nuitee
B
BANDAR • couple • sa
10
Pros:

ممتاز

2026-05-15 • via Nuitee
E
Emir Cahit • family_with_children • tr
9
Overall, the hotel is definitely worth it. The price is very good for what you get. The staff are very welcoming, friend
Pros:

Location is great

Cons:

I didn’t like the mattress on the bed. It was too soft and saggy.

2026-05-12 • via Nuitee
N
NOUREDDINE • family_with_children • ma
10
Parfect
2026-05-10 • via Nuitee
M
Mohammed • solo_traveller • gb
10
2026-05-04 • via Nuitee
S
Siwar • couple • de
10
Great stay with great services and staff
Pros:

The overall stay was amazing. The cleaning service was exceptional and the receptions were very welcoming. The breakfast have a good variety of food and the staff was attentive and professional.

Cons:

The overall services met our expectations and we had no complains.

2026-05-04 • via Nuitee
A
Amr • solo_traveller • eg
10
2026-05-04 • via Nuitee
A
Ahmed • solo_traveller • jo
10
Pros:

فندق رائع ومكان اقامه جميل لا تحتاج لشيئ .. جميع المرافق والمطاعم والكافيهات بجانب الفندق موجوده

2026-05-03 • via Nuitee
عبدالعزيز • couple • sa
10
2026-05-03 • via Nuitee
حمد • couple • sa
10
Pros:

اقامه رائعه

2026-05-03 • via Nuitee
حمد • couple • sa
10
2026-05-03 • via Nuitee
M
Mohammad • couple • sa
10
مكان جميل
Pros:

نعم كان رائع جدا

Cons:

لا شيء

2026-05-02 • via Nuitee
J
Janane • solo_traveller • us
10
Enjoyed the stay
Pros:

Friendly and professional staff

Cons:

N/A

2026-05-01 • via Nuitee
T
Tamer • solo_traveller • eg
8
Pros:

Friendly staff, good location, good vibes and excellent breakfast.

Cons:

Nothing major, just minor points like remote controls of TV and satellite not working

2026-05-01 • via Nuitee
A
Aya Jaroudi • solo_traveller • lb
10
Pros:

The staff are more than helpful.. special thanks to sherin

2026-04-30 • via Nuitee
W
Wytske • solo_traveller • nl
10
2026-04-27 • via Nuitee
N
Nagee • solo_traveller • kw
9
Pros:

الموقع ممتاز الطاقم محترفين وبالاخص نهلة و اية ورانا وزياد كانو متعاونين جدا

Cons:

هناك بعض الغرف قديمة لم تجدد

2026-04-26 • via Nuitee
S
Sonia • solo_traveller • es
9
Pros:

Limpieza
Ubicación
Atención del personal

Cons:

Nada que objetar

2026-04-26 • via Nuitee