Best Western Hotel Fino Shin-Yokohama

Hotels
•
Best Western
8.6 (3375 reviews)
Kohoku-ku, Shin-Yokohama 2-2-11 , Yokohama , JP
+81 45-474-0171

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean amenities
Cons:
Issues with room cleanliness
Poor food value
Room size may be small for some

Categories

Cleanliness
7.85
Several mentioned issues with cleanliness, including a strong smell in the shower and cleanliness concerns in multiple rooms.
Service
9.35
Staff was frequently praised for their friendly service and helpfulness.
Location
9.35
Many reviews highlighted the convenient location near the station.
Room Quality
8.35
Mixed reviews on room conditions, some positive comments but issues with room amenities were noted.
Amenities
8.85
Amenities received some approval for being modern and clean, but there was a complaint about the quality of towels.
Value for Money
8.35
Generally seen as a good value for the price, but some felt it did not live up to expectations.
Food and Beverage
7.85
Breakfast and food options were mentioned negatively, considered not worth the price.
Overall Experience
8.85
Overall satisfaction was mostly positive despite some issues, indicating good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:10

Property Description

Convenient Location
Located just 1.1 km from Nissan Stadium, Best Western Hotel Fino Shin-Yokohama offers easy access to key attractions and shopping districts, making it an ideal choice for travelers looking to explore Yokohama.

Modern Amenities
With a restaurant, 24-hour front desk, business center, and free WiFi, guests can enjoy a comfortable and convenient stay at our 3-star hotel. Private parking is also available on site for added convenience.

Nearby Attractions
Explore nearby attractions like Higashiyamata Park and Grandtree Musashikosugi, both just a short distance away. For travelers flying in or out, Tokyo Haneda Airport is conveniently located 19 km from the hotel.

Book your stay at Best Western Hotel Fino Shin-Yokohama for a memorable and hassle-free experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 3375 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.85
H
Hideji • solo_traveller • jp
8
2026-09-17 • via Nuitee
B
Bhandari • couple • jp
9
2026-09-17 • via Nuitee
H
Hayuto • couple • jp
10
2026-09-16 • via Nuitee
M
Minh Trang • extended_group • vn
9
Pros:

Khách sạn rất sạch sẽ, nhân viên thân thiện, địa điểm gần ga, rất thuận tiện cho việc đi lại.

Cons:

Bữa sáng nên cải thiện ngon hơn.

2026-09-15 • via Nuitee
A
Atsushi • extended_group • jp
8
2026-09-15 • via Nuitee
R
Roberto Issao • solo_traveller • br
9
2026-09-14 • via Nuitee
Y
Yuji • couple • jp
9
コスパが良い
Pros:

駅に近い、価格が安い

2026-09-14 • via Nuitee
P
PEI CHUN • couple • tw
9
2026-09-14 • via Nuitee
Y
YUZUKI • couple • jp
10
2026-09-13 • via Nuitee
N
nobuko • solo_traveller • jp
7
2026-09-13 • via Nuitee
Y
yukihito • solo_traveller • jp
8
Pros:

交通の便利さ
料金がリーゾナブル

2026-09-13 • via Nuitee
Q
quoc • couple • vn
8
2026-09-11 • via Nuitee
M
Masayuki • solo_traveller • jp
10
2026-09-11 • via Nuitee
M
Michiko • couple • jp
8
2026-09-09 • via Nuitee
德恩 • solo_traveller • tw
10
Pros:

房間舒適乾淨，床很大

Cons:

沒有飲水機

2026-09-09 • via Nuitee
M
MINORU • couple • jp
5
コンサート帰りのホテル。
Pros:

近くにコンビニが在り良かった。

Cons:

別にありませんでした。

2026-09-08 • via Nuitee
M
MISAKI • couple • jp
9
快適
Pros:

新横浜駅から近く周りにもお店がたくさんありアクセスがよい、そしてお値段が安い

Cons:

ないに等しいが、洗顔ネットがアメニティに欲しい

2026-09-08 • via Nuitee
J
Joe • couple • us
6
Affordable, good location, need to improve bedding and room cleaning service
Pros:

Close to train station and quiet area

Cons:

The pillows were not good quality, it was uncomfortable. Staff indicated no daily service for cleaning the room only once in a while. But not once the room was clean. We did receive new towels daily.

2026-09-07 • via Nuitee
H
Hidetaro • couple • jp
10
新鮮
Pros:

クリーン。　フロントの接客も　自然な受け応えで好感が良い

2026-09-06 • via Nuitee
H
HIROMI • solo_traveller • jp
10
Pros:

新横浜でそのときに一番安いプランで泊まりましたが、ベットが大きくて、アメニティにパックがあるのが他のホテルと比べていいなとおもいました。

Cons:

ないです

2026-09-06 • via Nuitee