Best Western Hotel Fino Shin-Yokohama

Hotels
•
Best Western
8.6 (3280 reviews)
Kohoku-ku, Shin-Yokohama 2-2-11 , Yokohama , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Clean amenities
Cons:
Issues with room cleanliness
Poor food value
Room size may be small for some

Categories

Cleanliness
7.85
Several mentioned issues with cleanliness, including a strong smell in the shower and cleanliness concerns in multiple rooms.
Service
9.35
Staff was frequently praised for their friendly service and helpfulness.
Location
9.35
Many reviews highlighted the convenient location near the station.
Room Quality
8.35
Mixed reviews on room conditions, some positive comments but issues with room amenities were noted.
Amenities
8.85
Amenities received some approval for being modern and clean, but there was a complaint about the quality of towels.
Value for Money
8.35
Generally seen as a good value for the price, but some felt it did not live up to expectations.
Food and Beverage
7.85
Breakfast and food options were mentioned negatively, considered not worth the price.
Overall Experience
8.85
Overall satisfaction was mostly positive despite some issues, indicating good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:10

Property Description

Convenient Location
Located just 1.1 km from Nissan Stadium, Best Western Hotel Fino Shin-Yokohama offers easy access to key attractions and shopping districts, making it an ideal choice for travelers looking to explore Yokohama.

Modern Amenities
With a restaurant, 24-hour front desk, business center, and free WiFi, guests can enjoy a comfortable and convenient stay at our 3-star hotel. Private parking is also available on site for added convenience.

Nearby Attractions
Explore nearby attractions like Higashiyamata Park and Grandtree Musashikosugi, both just a short distance away. For travelers flying in or out, Tokyo Haneda Airport is conveniently located 19 km from the hotel.

Book your stay at Best Western Hotel Fino Shin-Yokohama for a memorable and hassle-free experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 2000 per stay.

Location

Guest Reviews

8.6
Based on 3280 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 7.85
Overall Experience: 8.85
N
Noboru • solo_traveller • jp
9
新幹線と共に去りぬ
Pros:

立地、駅近

Cons:

特に無いね

2026-06-13 • via Nuitee
N
NISHIMURA • solo_traveller • jp
10
駅近でとてもいいホテルでした
Pros:

スタッフの方々は対応がすごく丁寧でした。
お部屋が思ってたより広くて快適でした。
アメニティが豊富でフェイスパックがあるのはすごく有難かったです。

2026-06-13 • via Nuitee
K
kazushi • solo_traveller • jp
10
2026-06-13 • via Nuitee
R
reina • extended_group • jp
10
2026-06-12 • via Nuitee
H
Harumi • couple • jp
6
残念
Cons:

バスタオルにシミがついていた。洗ってあるとは思うがシミが落ちていないものを提供するのはいかがなものでしょうか？

2026-06-11 • via Nuitee
真希 • solo_traveller • jp
10
2026-06-10 • via Nuitee
D
dyun-dyun • solo_traveller • jp
8
新横浜に宿泊する際は、また利用したいです。
Pros:

駅、コンビニに近い、夜は静かだった。

Cons:

特になし。

2026-06-10 • via Nuitee
H
Harikawa • couple • jp
8
2026-06-08 • via Nuitee
角 • solo_traveller • jp
5
2026-06-07 • via Nuitee
S
Sze • solo_traveller • hk
8
Pros:

Super great value

Cons:

Carpet

2026-06-06 • via Nuitee
M
Masayuki • solo_traveller • jp
10
2026-06-06 • via Nuitee
W
Weiting • extended_group • tw
7
2026-06-05 • via Nuitee
Y
yukiko • couple • jp
9
コスパ最高‼️
Pros:

駅からも近く、目的のアリーナへもわかりやすく、行けました〜
少し歩くと居酒屋も沢山あり、食も楽しめました♪

Cons:

なし

2026-06-05 • via Nuitee
N
Naoko • couple • jp
10
良かったです、また利用したいです
Pros:

清潔でした、チェックインのとき予約の確認に時間かかりましたが、当方が予約の際ダブル部屋に間違えたのを電話でツインに変更頂いたせいと思います。

Cons:

冷蔵庫が冷えなかった
電源入ってなかったのか？

2026-06-05 • via Nuitee
W
Weiting • solo_traveller • tw
8
2026-06-05 • via Nuitee
M
Masaru • solo_traveller • jp
7
2026-06-04 • via Nuitee
H
Hideji • solo_traveller • jp
7
2026-06-04 • via Nuitee
P
Punika • couple • th
9
Very convenient
Pros:

Location.

Cons:

-

2026-06-04 • via Nuitee
利江 • solo_traveller • jp
7
Pros:

スタッフさんの笑顔と親切さが、良かったです。

Cons:

お風呂の掃除が　少し　いき届いてなかったのが、残念でした。

2026-06-03 • via Nuitee
W
WEI • solo_traveller • jp
10
2026-06-02 • via Nuitee