Sam Hotel Sitiawan

Hotels
7.1 (127 reviews)
28, Jalan Sentral 2, Sitiawan Sentral, Perak Darul Ridzuan , Sitiawan , MY

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Safety deposit box
Ironing service
Massage services
Spa/wellness center
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms (mentioned in one review)
Friendly staff (mentioned in one review)
Convenient location near convenience stores, restaurants and a 24-hour shop
Peaceful place and privacy (mentioned as a pro)
Cons:
Cigarette smoke entering rooms and lingering on clothes
Front desk/service issues: staff unavailable and long check-in waits
AC problems: not cooling and noisy
Very poor soundproofing with night-time noise/disturbances

Categories

Cleanliness
8
Room described as clean in one review; however a cigarette smell from outside was reported in another review that affected clothes.
Service
5
Mixed reports: one review praises friendly staff, another reports front desk absence, long check-in waits and staff not attentive.
Location
8.5
Convenient location repeatedly noted: close to convenience stores, restaurants and a 24-hour shop.
Room Quality
4.5
Negative: cigarette smoke entered the room and lingered; AC not cooling properly and was noisy; very poor soundproofing causing disturbed sleep.
Amenities
5
Issues reported with in-room amenities (AC noisy and not cold); no other amenities highlighted positively.
Value for Money
8.6
Standard quality for this hotel tier
Food and Beverage
8.6
Standard quality for this hotel tier
Overall Experience
8.6
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-28 12:45

Property Description

Prime Location
Strategically located in Sitiawan, Perak region, Sam Hotel is the perfect base for exploring the area. Just 45 km from the renowned University of Technology Petronas, guests can easily access nearby attractions and institutions.

Convenient Amenities
Enjoy the convenience of free WiFi and a 24-hour front desk at this 1-star hotel. Stay connected with loved ones or catch up on work while our dedicated staff cater to your needs around the clock.

Easy Access to Airport
For travelers, Sultan Azlan Shah Airport is only 72 km away from Sam Hotel. Whether you're arriving or departing, the proximity to the airport adds an extra level of convenience to your stay.

Book now and experience comfort and convenience at Sam Hotel in Sitiawan, Perak.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 127 reviews
Cleanliness: 8
Service: 5
Location: 8.5
Room Quality: 4.5
Amenities: 5
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
S
Sue • couple • my
8
Mantap
Pros:

Boleh je

Cons:

Perkerja bgus

2026-09-19 • via Nuitee
W
WKA • solo_traveller • my
8
Very good value for money.
Pros:

Comfortable. And quiet.
A walking distance to few makan places. Alongside, got 7e.
Parking also easy.

Cons:

Stairs going up. Not cater for those on wheelchair.
Receptionist was not available all the time. I had to call to get towels. Luckily, there were some towels on the counter, and I was told to take them.

2026-09-07 • via Nuitee
I
Isz • couple • my
10
2026-09-05 • via Nuitee
L
Low • solo_traveller • my
7
2026-09-02 • via Nuitee
R
Rasmiyaton • solo_traveller • my
8
2026-08-25 • via Nuitee
K
Koay • couple • my
2
Need to improve
Pros:

The bathroom was okay; it looked clean, at least there weren't any strange insects. The shower water pressure was fine, and the toilet and sink were clean. The air conditioning was very strong

Cons:

We had mentioned beforehand that we would check in at midnight. However, when we arrived, we didn't see anyone at the front desk
But the problem was the sheets! Absolutely disgusting. The sheets were yellowed, which is understandable for a cheap hotel, and they probably haven't changed the sheets in years, but there were hairs on them—real human hair! I don't know which part of the body they were from. Not just one or two, but at least seven or eight... It was horrible... There was a yellowish liquid in the kettle; I don't know what it was… The soundproofing wasn't great, but it was tolerable.

2026-08-23 • via Nuitee
D
David YR Janssens • solo_traveller • sg
8
Pros:

Room okey

Cons:

The towel smells like it hasn't dried properly or has been used, not a clean one, so use your own towel.

2026-08-16 • via Nuitee
D
darli • couple • my
10
2026-08-09 • via Nuitee
M
Mohd • solo_traveller • my
8
2026-08-04 • via Nuitee
L
Law • solo_traveller • my
8
2026-07-18 • via Nuitee
I
Izzat • solo_traveller • my
10
2026-07-15 • via Nuitee
I
Ismail • couple • my
7
2026-07-08 • via Nuitee
V
vengateswa rao koteeswara rao • family_with_children • my
10
Pros:

Good

2026-07-01 • via Nuitee
M
Muhammad • solo_traveller • my
4
Pros:

Aircon is functioning

Cons:

Ask the housekeeping to clean the room when we we're out but when we get back the room still full of dust...the rubbish didn't take out...the TV is not functioning... water heater not working...no staff at the reception...have to wait for half n hour at the reception..

2026-06-27 • via Nuitee
M
Mariya • couple • my
6
2026-06-27 • via Nuitee
H
Hakimi • solo_traveller • my
8
2026-06-25 • via Nuitee
H
Hakimi • solo_traveller • my
9
2026-06-25 • via Nuitee
A
Adik • solo_traveller • my
10
2026-06-23 • via Nuitee
M
Mr • solo_traveller • my
8
Pros:

Everything

Cons:

Slow wifi, always. Bad tv service too.

2026-06-17 • via Nuitee
A
Asraf • couple • my
8
2026-06-14 • via Nuitee