Sam Hotel Sitiawan

Hotels
7.1 (121 reviews)
28, Jalan Sentral 2, Sitiawan Sentral, Perak Darul Ridzuan , Sitiawan , my

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Safety deposit box
Ironing service
Massage services
Spa/wellness center
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms (mentioned in one review)
Friendly staff (mentioned in one review)
Convenient location near convenience stores, restaurants and a 24-hour shop
Peaceful place and privacy (mentioned as a pro)
Cons:
Cigarette smoke entering rooms and lingering on clothes
Front desk/service issues: staff unavailable and long check-in waits
AC problems: not cooling and noisy
Very poor soundproofing with night-time noise/disturbances

Categories

Cleanliness
8
Room described as clean in one review; however a cigarette smell from outside was reported in another review that affected clothes.
Service
5
Mixed reports: one review praises friendly staff, another reports front desk absence, long check-in waits and staff not attentive.
Location
8.5
Convenient location repeatedly noted: close to convenience stores, restaurants and a 24-hour shop.
Room Quality
4.5
Negative: cigarette smoke entered the room and lingered; AC not cooling properly and was noisy; very poor soundproofing causing disturbed sleep.
Amenities
5
Issues reported with in-room amenities (AC noisy and not cold); no other amenities highlighted positively.
Value for Money
8.6
Standard quality for this hotel tier
Food and Beverage
8.6
Standard quality for this hotel tier
Overall Experience
8.6
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-28 12:45

Property Description

Prime Location
Strategically located in Sitiawan, Perak region, Sam Hotel is the perfect base for exploring the area. Just 45 km from the renowned University of Technology Petronas, guests can easily access nearby attractions and institutions.

Convenient Amenities
Enjoy the convenience of free WiFi and a 24-hour front desk at this 1-star hotel. Stay connected with loved ones or catch up on work while our dedicated staff cater to your needs around the clock.

Easy Access to Airport
For travelers, Sultan Azlan Shah Airport is only 72 km away from Sam Hotel. Whether you're arriving or departing, the proximity to the airport adds an extra level of convenience to your stay.

Book now and experience comfort and convenience at Sam Hotel in Sitiawan, Perak.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 121 reviews
Cleanliness: 8
Service: 5
Location: 8.5
Room Quality: 4.5
Amenities: 5
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
V
vengateswa rao koteeswara rao family_with_children my
10
Pros:

Good

2026-07-01 via Nuitee
M
Mariya couple my
6
2026-06-27 via Nuitee
M
Muhammad solo_traveller my
4
Pros:

Aircon is functioning

Cons:

Ask the housekeeping to clean the room when we we're out but when we get back the room still full of dust...the rubbish didn't take out...the TV is not functioning... water heater not working...no staff at the reception...have to wait for half n hour at the reception..

2026-06-27 via Nuitee
H
Hakimi solo_traveller my
8
2026-06-25 via Nuitee
H
Hakimi solo_traveller my
9
2026-06-25 via Nuitee
A
Adik solo_traveller my
10
2026-06-23 via Nuitee
M
Mr solo_traveller my
8
Pros:

Everything

Cons:

Slow wifi, always. Bad tv service too.

2026-06-17 via Nuitee
A
Asraf couple my
8
2026-06-14 via Nuitee
H
Hasrol solo_traveller my
7
2026-06-05 via Nuitee
K
Karthiga solo_traveller my
1
Pros:

None.

Cons:

One of the worst hotel located at Sitiawan. Cleanliness zero. Water didn't drain at the toilet. The room had bad smells and strong cigarette smell. When I requested to change room and talked about the problems we had, the manager was extremely rude. We checked out and didn't stay at the hotel.

2026-05-31 via Nuitee
R
rao solo_traveller my
10
2026-05-30 via Nuitee
C
chee keong solo_traveller my
3
Cons:

already contact the hotel in the afternoon for late check in at 9pm, but when arrived at the hotel, theres nobody at the check in counter, call the number at the counter for more then 10 times, but nobody answering the call.
waited for more then 20 minutes at the lobby.

2026-05-29 via Nuitee
L
Lee solo_traveller my
7
2026-05-27 via Nuitee
F
Fadillah solo_traveller my
9
2026-05-22 via Nuitee
I
Isz couple my
8
2026-05-15 via Nuitee
I
Isz solo_traveller my
8
2026-05-15 via Nuitee
L
Lee couple my
10
2026-05-14 via Nuitee
D
Dinnoshini family_with_children my
1
Not clean, the facilities are damage and the heater not working
Pros:

No like at all

Cons:

The facilities and cleanliness

2026-05-08 via Nuitee
N
Nurul solo_traveller my
7
2026-05-02 via Nuitee
S
Shafaz family_with_children my
7
Berbaloi dgn Wang yg dibayar...lokasi pun ok
Pros:

Location oklah

2026-04-30 via Nuitee