The Merchant's House, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
9 (2745 reviews)
29 Milford Street Salisbury , Salisbury , gb
+44 1722 326600

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Bar
Non-smoking throughout
Adult only
Wine/champagne
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Good Breakfast
Cons:
Noise from Nightclub
Small Room Size

Categories

Cleanliness
8.39
Mostly clean with some issues reported, such as leaks and light not working.
Service
9.36
Staff were reported as friendly and helpful throughout multiple reviews.
Location
9.4
Great location for city visits, highly praised in several reviews.
Room Quality
8.35
Rooms reported as small and some had noise issues from nightlife.
Amenities
8.88
Amenities generally good, though some complaints about parking availability.
Value for Money
9.34
Perceived as good value for the price paid during stays.
Food and Beverage
9.39
Breakfast offerings were consistently praised; good variety noted.
Overall Experience
8.86
Overall enjoyment from guests, with a few mentions of minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:07

Property Description

Luxurious Accommodation:
Indulge in a stay at The Merchant's House, BW Signature Collection, offering elegant and air-conditioned rooms with free WiFi and private bathrooms. Each room features a desk for your convenience and a flat-screen TV for entertainment.

Convenient Location:
Situated just 1.2 km from Salisbury Train Station and 700 meters from Salisbury Cathedral, our hotel provides easy access to key attractions such as Old Sarum, Salisbury Racecourse, and Stonehenge. Plus, with Southampton Airport only 37 km away, traveling is a breeze.

Exceptional Service:
Our multilingual staff, fluent in English and Polish, are dedicated to ensuring your comfort and satisfaction throughout your stay. From the welcoming reception to the well-equipped rooms, your experience at The Merchant's House will be nothing short of memorable.

Book now for an unforgettable stay at The Merchant's House, BW Signature Collection.

Important information:

Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 2745 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 8.86
M
Mark • couple • au
9
Pros:

Fantastic location, easy check-in and check-out, friendly staff! A really solid air-con system was very welcome in the middle of the English heatwaves.

Cons:

Given that it's a restored older house, it had a few tight hallways and weird steps to navigate, but honestly it's nitpicking.

2026-07-25 • via Nuitee
M
Maria Carmen • solo_traveller • es
9
2026-07-24 • via Nuitee
P
Peter • couple • gb
6
2026-07-23 • via Nuitee
J
JANE • solo_traveller • gb
9
Very pleasant & relaxing
Pros:

Location

Cons:

Nothing

2026-07-22 • via Nuitee
R
Rong_Johnson • solo_traveller • gb
7
2026-07-21 • via Nuitee
S
Sheila • couple • gb
8
2026-07-20 • via Nuitee
W
Walding • couple • gb
10
2026-07-20 • via Nuitee
M
Maton • couple • gb
10
A very comfortable hotel.Clean and with very helpful staff
Pros:

A very comfortable hotel with friendly, helpful staff.

2026-07-20 • via Nuitee
M
Marti • family_with_children • ch
8
Gutes Preis-Leistungsverhältnis mit ausserordentlich freundlichem Personal.
Pros:

Die Lage in Salisbury ist ideal, das Zimmer gross und sauber. Ausserordentlich freundliches Personal, schöne und gemütliche Bar und wir konnten unser Auto auf einem hoteleigenen Parkplatz gebührenfrei abstellen.

Cons:

Leider gab es nachts Lärm von Personen auf der Strasse, die feierten. Ein Zimmer auf der, von der Strasse abgewendeten Seite, wäre ruhiger gewesen.

2026-07-19 • via Nuitee
R
Reynolds • solo_traveller • gb
9
Lovely hotel near centre of Salisbury.
Pros:

Ideal location for town centre. I had a room overlooking the car park at the back of the hotel, so it was very quiet.
Friendly reception staff. Lovely Indian restaurant attached to the hotel.

Cons:

Nothing.
However, it's worth noting that there is no lift, which could be an issue for some guests.

2026-07-19 • via Nuitee
D
Duncan • solo_traveller • us
10
2026-07-19 • via Nuitee
K
Kjell-Olav • solo_traveller • no
10
2026-07-19 • via Nuitee
A
Alexander • couple • at
10
Unkompliziert, sauber, freundlich, schön!
Pros:

Eines der besten bisher!

Cons:

Alles perfekt!

2026-07-17 • via Nuitee
A
alix • family_with_children • fr
9
2026-07-17 • via Nuitee
P
Peter • extended_group • gb
8
2026-07-17 • via Nuitee
E
Edoardo • couple • it
8
Pros:

Posizione

Cons:

Nulla

2026-07-17 • via Nuitee
S
SORAIA • solo_traveller • gb
10
2026-07-16 • via Nuitee
A
Angus • couple • gb
8
2026-07-15 • via Nuitee
M
Matteo • solo_traveller • es
8
2026-07-15 • via Nuitee
M
Michelle • solo_traveller • gb
10
Pros:

Very comfy room. Quiet area. Friendly staff. Excellent breakfast

2026-07-15 • via Nuitee