Tru By Hilton Charleston Ashley Phosphate, Sc

Hotels
•
Tru by Hilton
9.4 (1773 reviews)
2475 Prospect Drive , Charleston , US
+1 843-990-7950

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good value
Location convenience
Satisfactory breakfast
Cons:
Issues with room amenities
High pet fees
Some noise disturbances

Categories

Cleanliness
9.55
Most reviews highlight cleanliness as a strong point, with numerous mentions of clean rooms and facilities.
Service
10
Positive feedback on the friendliness and helpfulness of the staff is prevalent throughout the reviews.
Location
9.52
Various reviews mention convenient access to major routes and nearby attractions.
Room Quality
9.06
Some guests reported issues with mattress comfort and room size but overall found the rooms acceptable.
Amenities
8.51
Limited mentions of amenities with some requests for more items like microwaves and luggage carts.
Value for Money
9.04
Generally viewed as good value; however, some guests mentioned unexpected fees.
Food and Beverage
9.5
Good reviews regarding breakfast offerings, though some slight dissatisfaction was noted.
Overall Experience
10
Many guests felt their stay was enjoyable despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:35

Property Description

Modern Accommodations
Tru By Hilton Charleston Ashley Phosphate, Sc offers stylish and comfortable guest rooms equipped with modern amenities, including TVs and fridges, ensuring a pleasant stay for all guests.

Convenient Location
Located in the vibrant North Charleston district, our hotel is just a short distance away from popular attractions such as The Citadel Daniel Museum, The Citadel Archives and Museum, and Hampton Park, making it the perfect choice for travelers looking to explore the city.

Exceptional Service
With a 24-hour front desk and free WiFi, we strive to provide exceptional service to our guests, ensuring a seamless and enjoyable experience throughout their stay.

Experience the perfect blend of comfort and convenience at Tru By Hilton Charleston Ashley Phosphate, Sc. Book your stay with us now!

Important information:

When traveling with pets, please note that an extra charge of 81.75 dollar per pet, per stay applies.

An electric car charging point is available at the property for guests to use.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 1773 reviews
Cleanliness: 9.55
Service: 10
Location: 9.52
Room Quality: 9.06
Amenities: 8.51
Value for Money: 9.04
Food and Beverage: 9.5
Overall Experience: 10
J
Julie • couple • us
9
2026-10-29 • via Nuitee
R
Ranzling • couple • us
10
2026-10-28 • via Nuitee
B
Baker • solo_traveller • us
10
Thank You Tru!
Pros:

The staff, my first greeters were smiles and conversational, for me, awesome, set the mood as to the rest of your establishment, inviting and comfortable.

Cons:

N/A

2026-10-26 • via Nuitee
E
Elena • couple • us
6
Overall an okay stay!
Pros:

I liked that you’re minutes from the outlets, the mall, restaurants and grocery stores like Walmart.
The room was clean!

Cons:

Barking dogs a few doors down from my room, front desk staff and the breakfast

2026-10-23 • via Nuitee
G
Gary • couple • us
9
2026-10-22 • via Nuitee
M
Mylinda • family_with_children • us
10
Pros:

The cleanliness. My room was big and spacious. Beds are comfortable.

Cons:

I did not like the price. I know it is a big city and everything is expensive but I paid it yo be in a clean working hotel. Others should take more pride in their establishments and fix them up.

2026-10-17 • via Nuitee
R
Richard • couple • us
8
Beautiful hotel with only one issue
Pros:

Lobby area is awesome.personal are even MORE awesome

Cons:

The mattress is too small for the bed frame. Every time we got out of bed we would hit the wooden frame causing bruising

2026-10-16 • via Nuitee
M
Malte • couple • de
10
Top Unterkunft nahe Flughafen
Pros:

Sehr gut geführte, modern ausgestattete Unterkunft. Deutlich über dem Schnitt der USA. Für mich und melne Trips lag die Unterkunft sehr gut. Fahrt nach Downtown etwa 20 Minuten.

2026-10-10 • via Nuitee
M
Marilyn • extended_group • us
10
2026-09-15 • via Nuitee
M
Marlene • couple • us
10
Pros:

Excellent front desk. Lots of space in the lobby to relax and room was small but laid out very efficiently. Breakfast was great!

Cons:

Nothing

2026-09-15 • via Nuitee
S
Stephanie • solo_traveller • us
9
2026-09-09 • via Nuitee
C
Carol From Carolina • solo_traveller • us
10
Love this place!
Pros:

Location, price, clean, quiet!

Cons:

My stay was all great!

2026-09-08 • via Nuitee
H
Huy • solo_traveller • us
1
2026-09-07 • via Nuitee
M
Mary • couple • us
10
2026-09-04 • via Nuitee
A
Ashlee • couple • us
10
2026-09-02 • via Nuitee
J
Jerry • solo_traveller • us
8
Pros:

The hotel is very well decorated and inviting

2026-09-01 • via Nuitee
S
Scott • solo_traveller • us
10
Staff was FANTASTIC! Paying for WiFi takes away from a wonderful experience.
Cons:

WiFi having to pay for it and the fact that the next morning is not included is ridiculous!

2026-08-30 • via Nuitee
B
Byers • solo_traveller • us
10
Pros:

I loved the lobby!!! Also, simplicity of room.

2026-08-17 • via Nuitee
S
Shawn • solo_traveller • us
8
2026-08-17 • via Nuitee
M
Mario • family_with_children • us
10
2026-08-17 • via Nuitee