Tru By Hilton Charleston Ashley Phosphate, Sc

Hotels
•
Tru by Hilton
9.4 (1732 reviews)
2475 Prospect Drive , Charleston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good value
Location convenience
Satisfactory breakfast
Cons:
Issues with room amenities
High pet fees
Some noise disturbances

Categories

Cleanliness
9.55
Most reviews highlight cleanliness as a strong point, with numerous mentions of clean rooms and facilities.
Service
10
Positive feedback on the friendliness and helpfulness of the staff is prevalent throughout the reviews.
Location
9.52
Various reviews mention convenient access to major routes and nearby attractions.
Room Quality
9.06
Some guests reported issues with mattress comfort and room size but overall found the rooms acceptable.
Amenities
8.51
Limited mentions of amenities with some requests for more items like microwaves and luggage carts.
Value for Money
9.04
Generally viewed as good value; however, some guests mentioned unexpected fees.
Food and Beverage
9.5
Good reviews regarding breakfast offerings, though some slight dissatisfaction was noted.
Overall Experience
10
Many guests felt their stay was enjoyable despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:35

Property Description

Modern Accommodations
Tru By Hilton Charleston Ashley Phosphate, Sc offers stylish and comfortable guest rooms equipped with modern amenities, including TVs and fridges, ensuring a pleasant stay for all guests.

Convenient Location
Located in the vibrant North Charleston district, our hotel is just a short distance away from popular attractions such as The Citadel Daniel Museum, The Citadel Archives and Museum, and Hampton Park, making it the perfect choice for travelers looking to explore the city.

Exceptional Service
With a 24-hour front desk and free WiFi, we strive to provide exceptional service to our guests, ensuring a seamless and enjoyable experience throughout their stay.

Experience the perfect blend of comfort and convenience at Tru By Hilton Charleston Ashley Phosphate, Sc. Book your stay with us now!

Important information:

When traveling with pets, please note that an extra charge of 81.75 dollar per pet, per stay applies.

An electric car charging point is available at the property for guests to use.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 1732 reviews
Cleanliness: 9.55
Service: 10
Location: 9.52
Room Quality: 9.06
Amenities: 8.51
Value for Money: 9.04
Food and Beverage: 9.5
Overall Experience: 10
C
Craig • family_with_children • us
10
2026-06-12 • via Nuitee
B
Brandi • family_with_children • us
10
Will definitely stay again!. Easy location. Staff was amazingly friendly. Breakfast was hot every morning all morning !!
Pros:

Staff was super friendly

Cons:

No smoking / balcony’s to smoke

2026-06-11 • via Nuitee
P
Paige • family_with_children • us
10
Pros:

Tonya at the front desk was super nice. After 10pm you have to use your room key to enter the hotel. A good safety feature.

2026-06-09 • via Nuitee
E
Erica • couple • us
10
All around a great stay.
Pros:

It was clean. We was in and out so we didn’t use any amenities but the room was great!

Cons:

I have no dislikes

2026-06-09 • via Nuitee
C
Carmen • couple • ch
9
2026-06-08 • via Nuitee
C
Cynthia • couple • us
10
2026-06-08 • via Nuitee
A
Ari • couple • us
10
Enjoyed it! Would go back.
Pros:

It was a great room with a great pool and breakfast!

2026-06-07 • via Nuitee
M
Michaela • family_with_children • de
8
2026-06-05 • via Nuitee
R
Ralph • extended_group • us
10
2026-06-04 • via Nuitee
Z
Zöld • solo_traveller • hu
8
Pros:

The pool table at the lobby is very clever, and it is free

Cons:

nothing

2026-06-04 • via Nuitee
M
Michael • solo_traveller • us
10
2026-06-03 • via Nuitee
S
Shelby • solo_traveller • us
10
Wonderful easy place to stay!
Pros:

Clean and nice

Cons:

Nothing. Everything was great!

2026-06-03 • via Nuitee
J
Jessica • couple • us
10
2026-06-01 • via Nuitee
D
David • couple • us
2
Cons:

Why is housekeeping at my door at 9am if checkout is not till 12. Then I go take a few things to my car and come back housekeeping already in my room throwing away my food and things. That makes no sense at all just pissed me off

2026-06-01 • via Nuitee
T
Travelgur_2 • Family
10
Wonderful Stay!
Pros:

Loved the hotel! Nice , and contemporary. Very welcoming lobby area. Convenient to everything. Good, hot breakfast, with a nice variety every morning. In addition there is a coffee coffee and tea bar that is available in the lobby all day. The staff was extremely friendly and helpful.

2026-05-24 • via Tripadvisor
S
Sarah • couple • us
8
2026-05-24 • via Nuitee
S
Savannah • couple • us
10
2026-05-21 • via Nuitee
A
Alejandro A • family_with_children • us
10
Excelente todo
Pros:

El ambiente

Cons:

Todo está bien

2026-05-20 • via Nuitee
S
Sergii • couple • ua
10
Pros:

Everything is very good. Thank you.

2026-05-20 • via Nuitee
W
Willis • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-05-19 • via Nuitee