Hilton Garden Inn San Jose Airport

Hotels
•
Hilton Garden Inn
8.4 (555 reviews)
101 E Gish Rd , San Jose , us
+1 408-436-1111

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean facilities
Cons:
Overcharging issues
Inconvenient service
Room cleanliness issues

Categories

Cleanliness
7.86
Some reviews mentioned issues with room cleanliness and a filthy room experience.
Service
8.83
While some guests reported feeling inconvenienced, others found the staff friendly.
Location
8.37
Good location reported, but some comments suggest the area can be sketchy.
Room Quality
8.32
Generally comfortable rooms, though there were complaints about mattress quality and some maintenance issues.
Amenities
8.35
Hotel had good facilities but several guests indicated shortcomings in availability and enforcement of amenities.
Value for Money
8.31
Mixed feelings regarding overcharging and additional costs for services.
Food and Beverage
8.36
Positives noted about bar and menu, but some uncertainty about breakfast options.
Overall Experience
8.83
Overall ratings are positive despite some grievances; many guests would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:36

Property Description

Convenient Location and Amenities
Located just 4.8 km from the San Jose Convention Center, Hilton Garden Inn San Jose Airport offers a fitness centre, private parking, and a restaurant and bar. Enjoy free WiFi, shuttle service, and a 24-hour front desk at this 3-star hotel.

Comfortable Rooms and Services
Each room at Hilton Garden Inn features a desk, flat-screen TV, private bathroom, and air conditioning. Guests can start their day with American or vegetarian breakfast options. The hotel also offers a business centre, fax machine, and photocopier for convenience.

Accessible Transportation Options
Situated near major transportation hubs, the hotel is only 4.7 km from both San Jose Diridon Amtrak Station and CalTrain San Jose. With the Norman Y. Mineta San Jose International Airport just 2 km away, traveling to and from the hotel is a breeze.

Ready to experience comfort and convenience at Hilton Garden Inn San Jose Airport? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 555 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.83
P
Peter • couple • us
8
Nice hotel with hidden fees.
Pros:

Nice hotel. Was there for just a night traveling through so really didn’t get to enjoy what it had to offer. When checking out, the front staff was terrific.

Cons:

Hidden fees. Parking is $15 and a deposit of $250 is for dogs. You only get $175 back from your animal deposit so it cost $75 to bring a dog. Also the Continental breakfast is $15 per person.

2026-07-20 • via Nuitee
J
Jose Luis • couple • us
10
Pros:

Muy cómodo

2026-07-17 • via Nuitee
A
Alisa • couple • ua
9
2026-07-08 • via Nuitee
N
Nataliya • couple • us
8
2026-07-08 • via Nuitee
A
Alejandra • couple • us
10
Pros:

The room was very big. They are dog friendly and beds were comfy

Cons:

NA

2026-07-01 • via Nuitee
J
John • solo_traveller • us
10
2026-07-01 • via Nuitee
S
Silvia • couple • us
7
2026-06-27 • via Nuitee
M
Meier • couple • us
9
2026-06-26 • via Nuitee
C
Chacon • couple • us
10
I truly recommend this hotel
Pros:

the quiet and room cleaning

Cons:

N/A

2026-06-22 • via Nuitee
Y
Yahya • solo_traveller • tr
10
2026-06-21 • via Nuitee
J
Jennifer • family_with_children • us
6
2026-06-19 • via Nuitee
K
Kevin • solo_traveller • hk
8
Pretty good
Pros:

Convenient location w/airport shuttle. Room was generally quite clean and quiet. Free breakfast was good though lacked variety. Good value for the cost.

Cons:

Was given a diff room (2 queens) than what I booked (king). Was told first come first served. Uncarpeted floor showed stains. Lighting in the room is poor.

2026-06-15 • via Nuitee
M
McNaryK • solo_traveller • us
8
Beware of the hold charge
Pros:

Facilities were clean, good location

Cons:

The amount of the credit hold, it was a lot more than other places I've stayed at, and parking was deducted from it so we didn't even get it all back at check out

2026-06-13 • via Nuitee
R
Ravit • extended_group • il
10
2026-06-05 • via Nuitee
T
Tiana • couple • us
10
2026-04-26 • via Nuitee
B
Blayne • extended_group • gr
1
Horrible
Pros:

Nothing

Cons:

The front desk lady was extremely rude. Non accommodating to anything we asked and the area was sketchy

2026-04-16 • via Nuitee
J
Jacob m scott • couple • us
10
2026-04-16 • via Nuitee
M
Madhuri • solo_traveller • us
10
amazing hospitality
Pros:

Staff were extremely great. Very warm and they went out of their way to make my stay comfortable

Cons:

nothing i can think of

2026-04-11 • via Nuitee
D
Daniel • couple • us
8
2026-04-06 • via Nuitee
W
Wylie • extended_group • us
9
2026-03-27 • via Nuitee