Hyatt Regency Sofia

Hotels
•
Hyatt Regency
9.4 (2798 reviews)
1 Vasil Levski Square , Sofia , BG

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Good food
Cons:
Breakfast quality
Some amenities not working

Categories

Cleanliness
9.43
The room was super clean, staff were nice and attentive.
Service
9.9
Exceptional professionalism and competence in every respect. Great food, great attitude from the staff.
Location
9.94
The location was great, just 5-10 minutes walk to all the main attractions.
Room Quality
9.39
Good sized room and excellent service.
Amenities
9.42
Spa beautiful and location very good.
Value for Money
8.88
A little overpriced for the type of hotel.
Food and Beverage
8.43
Breakfast should be much better.
Overall Experience
9.8
Every single thing about our trip was perfect.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:43

Property Description

Luxurious Accommodations
Experience luxury at its finest with our 5-star hotel featuring guestrooms with floor-to-ceiling windows, Hyatt Grand Bed, and high-tech amenities like a 65” flat-screen TV and smart lighting.

Wellness Retreat
Indulge in relaxation at our wellness centre offering an indoor hydrotherapy pool, steam room, saunas, and more. Unwind and rejuvenate with our range of spa facilities and beauty salon services.

Rooftop Dining and Views
Enjoy breathtaking views of Sofia and Vitosha mountain from our Scene Rooftop Bar while savoring modern Italian cuisine at The Revolutionary Dining Room. Start your day with a lavish breakfast and end it with a drink overlooking the city.

Book your stay at Hyatt Regency Sofia for a truly unforgettable experience.

Important information:

Children under 16 years of age can use the indoor hydrotherapy pool every day between 9:00 AM and 12:00 PM.

Children under 16 years of age are not allowed in the fitness or thermal area of Ortus Wellness.

All guests under the age of 18 must be accompanied by a supervising adult.

The cost of accommodations per pet is EUR 50.00 for stays up to 7 days and EUR 90.00 for stays from 8 to 30 days.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

9.4
Based on 2798 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 9.42
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 9.8
D
Dorina • couple • de
9
2026-09-11 • via Nuitee
N
Nikolay • solo_traveller • hu
6
Pros:

The hotel has a good location. The hotel rooms have a nice design.

Cons:

The restroom lacks a main door. The parking entrance is located right after the hotel's main entrance, but the ramp down is tricky—especially for large vehicles; driving in with a minibus would be very difficult. The air conditioner in the room is extremely noisy. There is no shoehorn in the room, which is a significant oversight for a hotel of this caliber and brand. The bathrobes are very old. The in-room safe is very inconvenient to open.

2026-09-10 • via Nuitee
M
Mehmet Gokhan • extended_group • tr
10
2026-09-10 • via Nuitee
B
Barak&sima • solo_traveller • il
10
2026-09-08 • via Nuitee
I
Ionut • couple • ro
10
Pros:

Clean and comfortable room as expected. Rooftop bar atmosphere, great view to the city and good time! Front view to the place it really worth!

Cons:

-

2026-09-08 • via Nuitee
P
Patrick • family_with_children • at
8
2026-09-08 • via Nuitee
ימית אשכנזי • solo_traveller • il
10
מעולה
Pros:

מלון מקסים, מפנק , חדר יפה עם מרפסת, נקי, הצוות היה מדהים ואדיב עזרו לנו בכל דבר, ארוחת בוקר מגוונת ומעולה אחת הטובות ביחס לארוחות בוקר באירופה ! לא היה חסר כלום

Cons:

הכל מושלם, המיקום לא ממש במרכז שדרות ויטושה אבל יש תחבורה ציבורית מעולה בסופיה

2026-09-08 • via Nuitee
G
Gavril • solo_traveller • bg
10
2026-09-08 • via Nuitee
A
Avdo • solo_traveller • ba
7
2026-09-07 • via Nuitee
C
Carrie • solo_traveller • sg
10
Pros:

Location, good service, good breakfast

2026-09-06 • via Nuitee
Y
Yanai Amir • solo_traveller • il
9
כמעט מושלם
Pros:

מיקום מעולה, קרוב לבית חבד למי שזקוק

Cons:

הציק אין היה מייגע ולקחת זמן

2026-09-06 • via Nuitee
P
Plamen • solo_traveller • bg
10
2026-09-06 • via Nuitee
Q
Qamil • extended_group • ch
4
Wir waren halbe stunde vor unserer chekin Zeit da , sie liesen uns absichtlich bis 14 Uhr warten , ein Kollege von uns w
Pros:

Stil

Cons:

Personal am Empfang

2026-09-04 • via Nuitee
N
Nadeem • solo_traveller • ps
10
2026-09-04 • via Nuitee
D
Dragos • couple • ro
10
2026-09-04 • via Nuitee
E
Evelin • couple • bg
10
2026-09-03 • via Nuitee
P
Patrick • family_with_children • ch
8
Schön aber nicht sonderlich Baby-/Kinder-Freundlich. Insgesamt wirkt das Hotel etwas Kalt.
Pros:

Personal sehr freundlich und zuvorkommend.
Frühstück ist sehr gut.
Rooftopbar ist nice.
Sauna & Steambad qualitativ gut.

Cons:

Sauberkeit Pool - Es gab sichtbare Verschmutzung (Dreck schwamm im Pool, wurde über 2 Tage hinweg nicht entfernt).
Als wir das beim Personal meldeten, hat das Personal uns gesagt der Pool wird jeden Morgen gereinigt.
Leider hat sich das Personal nicht die Mühe gemacht, den Dreck aus dem Pool zu holen. (Hardware lag parat neben dem Pool.)

Keine Baby Nahrung am Morgenbuffet. Auch auf Anfrage keine Möglichkeit einen Haferbrei oder so zuzubereiten.

2026-09-03 • via Nuitee
M
Melis • family_with_children • tr
10
2026-09-02 • via Nuitee
N
Netanel • couple • il
10
2026-09-02 • via Nuitee
T
Tomas Dmp • solo_traveller • gr
9
Great stay in a modern hotel
Pros:

Nice and contemporary guest rooms. They are spacious and well equipped with everything. Breakfast was good, woth many choices and good coffee. We definitely suggest to use the underground parking if someone's visiting Sofia by car as it is difficult to park in the area. The rooftop bar provides great views of the city skyline. We would visit again.

2026-09-02 • via Nuitee