Aloft by Marriott Charlotte Airport

Hotels
•
Aloft
8.7 (718 reviews)
3928 Memorial Parkway , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Inconsistent service quality
Limited amenities and food options

Categories

Cleanliness
8.26
Some reviews mention cleanliness positively, but there were issues raised about room conditions.
Service
9.23
Positive sentiment about staff, although there were a few service complaints.
Location
9.27
Many reviews highlight the convenient and safe location.
Room Quality
8.72
Generally positive feedback about room quality, although some issues were noted.
Amenities
8.25
Limited feedback on amenities, with some complaints about food choices.
Value for Money
8.71
Many reviews suggest the hotel was affordable and provided decent value.
Food and Beverage
8.26
Feedback indicates that food options were somewhat limited.
Overall Experience
8.93
Overall stay perceived positively, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:50

Property Description

Modern and Convenient Accommodation
Located just a short distance from popular attractions like Bank of America Stadium and the Mint Museum of Craft Design, Aloft Charlotte Airport offers a comfortable stay in Charlotte. The hotel features air-conditioned rooms with free WiFi, a fitness centre, and a business centre for guest use.

Stylish Rooms with Amenities
Guests can enjoy well-equipped rooms with a flat-screen TV, safety deposit box, and coffee machine. Some units even offer pool views, and all rooms come with a fridge for added convenience.

Helpful Staff and Nearby Attractions
The 24-hour front desk staff, fluent in English and Spanish, are always available to assist guests. With SouthPark Mall and the NASCAR Hall of Fame within a short drive, Aloft Charlotte Airport is the perfect choice for your stay in Charlotte.

Book your stay at Aloft Charlotte Airport for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 718 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
R
Ricaundria • solo_traveller • us
8
2026-06-03 • via Nuitee
P
Patrice • couple • us
8
2026-06-01 • via Nuitee
S
Sarah • family_with_children • us
10
Great location with a free shuttle to the airport. About a 7-10min ride
Pros:

Big rooms, staff was nice! Beds and pillows were comfortable

2026-06-01 • via Nuitee
B
brentgK9325AY • Business
10
Weekend Trip
Pros:

Hotel and staff are very nice. Lobby is nice.

2026-05-28 • via Tripadvisor
L
Labreaha • couple • us
9
Got some amazing sleep
Pros:

Very vibrant

Cons:

Location

2026-05-26 • via Nuitee
• couple • us
3
Glad it was only one night
Pros:

What breakfast?

Cons:

No comfortable chairs. Very dark hallways. Weird room layout. No “bathroom “ just a toilet room. Great bartender however.

2026-05-25 • via Nuitee
T
Tzu-Yu • couple • tw
2
Horrible
Cons:

The property disappeared for forever, they just never answer any questions and you can’t contact them. They don’t respect the guests.

2026-05-25 • via Nuitee
B
Benjamin • couple • us
10
Their staff was beyond accomodating.Caleband Tammy are excellent ambassadors for Marriott The other front desk staff w
Pros:

Excellent location not far from
The interstate. Very clean and safe area.

Cons:

Liked everything about this property.

2026-05-24 • via Nuitee
T
tommyball19 • Couples • Austin, Texas
8
Room layout can be a bit odd
Pros:

Overall, everything here is nice. I think it would be great for a solo traveler. The modern layout makes it a bit awkward for more than one though. While the toilet is in a separate room with a door, the sink and shower are separated from the bed area by an incomplete wall that is open on one side, so light and noise get through from the bathroom to the sleeping area. Plus there is a large mirror that gives a complete reflection between the bed and bathroom, so that can be more than a little annoying or awkward.

2026-05-23 • via Tripadvisor
B
Brian • couple • us
10
Great stay - great value
Pros:

Great location and value for the money. Staff very friendly. Also there was this small booth like table in the room I loved - gotta get one.

Cons:

Nothing

2026-05-23 • via Nuitee
N
Natasha • extended_group • us
10
2026-05-19 • via Nuitee
B
Butler • couple • us
9
Convenient easy stay next to the airport
Pros:

That we could leave our car there while we flew to on vacation & we got to stay there again when we came back.

Cons:

The shower door leaked water

2026-05-18 • via Nuitee
L
Leo33675 • Business • Miami, Florida
8
Good hotel
Pros:

Located 10 mins from Charlotte airport and 20 mins from Charlotte downtown. Hotel has good rooms, nice service and a bar downstairs that serves good drinks and food

2026-05-16 • via Tripadvisor
G
George • solo_traveller • us
1
Booking.com sold me a hotel room that was not available and I was left stranded.
Pros:

My reservation had been automatically cancelled.

Cons:

Booking.com sold a room to me when none were available leaving me stranded.

2026-05-11 • via Nuitee
C
Chanell • couple • us
8
2026-05-11 • via Nuitee
C
Chanell • couple • us
8
2026-05-11 • via Nuitee
S
Suzetta • family_with_children • us
10
I had a blast. The hotel was amazing.
Pros:

When you first walk into the lobby it smells so clean. Looks exceptionally clean. Very inviting, cozy and comfy. The customer service was exceptional. Everyone was very nice and willing to assist.

Cons:

I didnt like the tub size in my bathroom and the water pressure was slight

2026-05-11 • via Nuitee
J
Jayla • couple • us
10
The best experience I had
Pros:

Everything

Cons:

That our room was all the way down the hall and my grandma had to walk so far

2026-05-10 • via Nuitee
A
Andrea • couple • us
2
It was our 45th anniversary and treated poorly very inexperienced and immature staff
Pros:

Great location great layout for the rooms

Cons:

The staff were rude and inappropriate on many levels enough so that we won’t stay at this brand again ever

2026-05-03 • via Nuitee
S
Sienna • couple • us
9
2026-04-24 • via Nuitee