Aloft by Marriott Charlotte Airport

Hotels
•
Aloft
8.7 (763 reviews)
3928 Memorial Parkway , Charlotte , US
+1 980-279-5550

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Inconsistent service quality
Limited amenities and food options

Categories

Cleanliness
8.26
Some reviews mention cleanliness positively, but there were issues raised about room conditions.
Service
9.23
Positive sentiment about staff, although there were a few service complaints.
Location
9.27
Many reviews highlight the convenient and safe location.
Room Quality
8.72
Generally positive feedback about room quality, although some issues were noted.
Amenities
8.25
Limited feedback on amenities, with some complaints about food choices.
Value for Money
8.71
Many reviews suggest the hotel was affordable and provided decent value.
Food and Beverage
8.26
Feedback indicates that food options were somewhat limited.
Overall Experience
8.93
Overall stay perceived positively, despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:50

Property Description

Modern and Convenient Accommodation
Located just a short distance from popular attractions like Bank of America Stadium and the Mint Museum of Craft Design, Aloft Charlotte Airport offers a comfortable stay in Charlotte. The hotel features air-conditioned rooms with free WiFi, a fitness centre, and a business centre for guest use.

Stylish Rooms with Amenities
Guests can enjoy well-equipped rooms with a flat-screen TV, safety deposit box, and coffee machine. Some units even offer pool views, and all rooms come with a fridge for added convenience.

Helpful Staff and Nearby Attractions
The 24-hour front desk staff, fluent in English and Spanish, are always available to assist guests. With SouthPark Mall and the NASCAR Hall of Fame within a short drive, Aloft Charlotte Airport is the perfect choice for your stay in Charlotte.

Book your stay at Aloft Charlotte Airport for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8.7
Based on 763 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
B
Britney • couple • us
10
2026-09-14 • via Nuitee
B
Briana • couple • us
10
I would definitely stay here again.
Pros:

This hotel was clean, fresh, and modern.

2026-09-13 • via Nuitee
G
Gary • solo_traveller • us
1
2026-09-10 • via Nuitee
M
Michelle • couple • us
10
Pros:

Loved the vibe and decor

2026-09-09 • via Nuitee
K
Kaliah • couple • us
1
2026-09-09 • via Nuitee
D
Derrick • solo_traveller • us
10
2026-09-08 • via Nuitee
P
Pence • couple • us
8
Nice hotel, should not have to pay to park
Pros:

Room was nice

Cons:

Having to pay to park

2026-09-07 • via Nuitee
S
Sulafa • family_with_children • us
10
2026-09-07 • via Nuitee
A
Antonio • couple • us
10
It was a great experience
Pros:

How clean and nice

2026-09-06 • via Nuitee
S
Shanda • solo_traveller • us
2
Pros:

The gentlemen who works nights was very professional and kind. The room was quite small due to the design; however the space was clean and bed was comfortable.

Cons:

The female day manager was very unprofessional with a bad attitude. Also, while I was downstairs eating, 3 items came up missing from my bag in room.

2026-09-03 • via Nuitee
T
Terry • solo_traveller • us
10
2026-09-03 • via Nuitee
K
Kayla • couple • us
10
2026-09-02 • via Nuitee
C
Clifford A • solo_traveller • us
7
Good for what I needed
Pros:

Location was great

Cons:

The food has gone down hill at the bar. This is true for all Alofts.

2026-09-02 • via Nuitee
K
Kim • couple • us
10
2026-09-01 • via Nuitee
R
Ria • family_with_children • us
7
It was great!
Pros:

Close to the airport

2026-08-31 • via Nuitee
D
Dominik • solo_traveller • de
9
2026-08-31 • via Nuitee
E
Epps • couple • us
10
Pros:

everything

Cons:

nothing

2026-08-26 • via Nuitee
J
Joenashia • couple • us
10
2026-08-26 • via Nuitee
M
maia • couple • us
10
2026-08-19 • via Nuitee
K
ksd170 • Business • Philadelphia, Pennsylvania
4
Aloft Charlotte
Pros:

While the location is convenient, I have had several challenges over many stays. Some members of the staff are friendly while others are completely indifferent. I have been assigned rooms multiple times that have not been cleaned. I used to be recognized as an ambassador level, but they do not seem to do that anymore. I did the mobile check-in, but they did not assign a mobile key. I tried to apply a gift card at check-out for my stay and the front desk clerk had no idea how to apply it to my bill due to not being trained. She tried to blame it on the system and then called a manager for assistance but after 15 minutes, the manager never appeared.

2026-08-18 • via Tripadvisor