Hampton Inn Buffalo - Amherst

Hotels
Hampton Inn
9 (1045 reviews)
1601 Amherst Manor Drive , Amherst , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Clean rooms
Cons:
Dirty sink
Bathroom floor issues

Categories

Cleanliness
8.25
Some negative mentions about cleanliness (dirty sink and bathroom floor).
Service
9.25
Staff is frequently described as friendly and helpful.
Location
9.25
Many reviews highlight great locations and convenience.
Room Quality
8.75
Rooms are generally noted to be clean and comfortable.
Amenities
8.75
Amenities are satisfactory with positive mentions of breakfast and coffee.
Value for Money
9.25
Overall good value based on positive sentiment from multiple reviews.
Food and Beverage
9.25
Breakfast options are frequently praised.
Overall Experience
9.25
Overall positive experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:33

Property Description

Modern Accommodations
Hampton Inn Buffalo - Amherst offers contemporary rooms equipped with all the essentials for a comfortable stay. Each unit features air conditioning, a flat-screen TV, and a coffee machine, ensuring a relaxing experience for guests.

Convenient Amenities
Guests can enjoy complimentary WiFi, free parking, and access to a fitness centre during their stay. The hotel also boasts a 24-hour front desk, providing assistance whenever needed. Additionally, the indoor pool and sun terrace offer opportunities for relaxation and leisure.

Nearby Attractions
Conveniently located near popular landmarks such as the University of Buffalo and Buffalo Zoo, Hampton Inn Buffalo - Amherst is the perfect choice for travelers seeking both comfort and convenience. Explore the city with ease, knowing that a cozy room awaits your return.

Book your stay at Hampton Inn Buffalo - Amherst and experience a blend of modern comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

9
Based on 1045 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
D
dismyf couple tw
10
2026-08-28 via Nuitee
M
Murphyhc solo_traveller us
3
Expensive and shoddy customer service
Pros:

This property was very clean. I'll give it that.

Cons:

Things went downhill right at check-in. Our family of four (two adults, two teenagers) showed up with a booking for a room with two queen beds, booked back in March. Check-in was a breeze, but when we got to our room...one king bed. Uh, no. We went back downstairs and explained the situation to the young woman and older gentleman behind the desk. Clearly one bed for four people wasn't going to work, other than for some weird Charlie Bucket family situation. We were told by the defensive man that Booking had put us in a king room with one bed. I showed him the reservation on my phone. He told us "Booking lies." So. Weird. How come the hotel system didn't flag exceeded occupancy in its system? I told him I had never had a problem before this with the site. "We're sold out," he said. And with that, you could tell it was turning into an oh-well situation. The initial solution suggested was a cot. I still didn't see how that would work. Stacking my family? Then the man saw we were staying for three nights. "Oh, nevermind." I guess one night spent on an uncomfortable cot would have been OK, but not three nights? Through some miracle - or by bumping some other family - the woman came up with a room with two queen beds, across from the elevator. But things didn't really improve. In the three nights we stayed at this hotel, not once did we ever see housekeeping. And we saw them going around. The lady doing the overnight shift at the front desk was lovely, though, when she got us extra towels. Breakfast was a sad affair, but I always have low expectations for that anyway. For almost $1,000 for three nights, we expected more than we got. I wrote the hotel when it sent a survey asking for feedback and explained the situation. I was hoping for a sorry. I'm willing to let a hotel explain itself and apologize for shoddy customer service before I post a bad review. But they never responded.

2026-08-27 via Nuitee
M
Michelle couple us
1
Pros:

They canceled my booking even though everything was confirmed on my end - and then had no rooms available. Awful and unfortunate

2026-08-26 via Nuitee
M
Margaret couple us
10
Great place all around, convenient to everywhere you need to go.
Pros:

Cleanest, most modern Hampton I’ve ever stayed in!

Cons:

Fluffy eggs tasted a bit unreal

2026-08-18 via Nuitee
C
charles extended_group us
7
2026-08-18 via Nuitee
C
carla solo_traveller us
10
Pros:

I really loved the hotel. The location the room and the staff.

Cons:

The only thing I didn’t like was that the pool was shut down because of a heater problem. But things happen.

2026-08-16 via Nuitee
N
Nemes solo_traveller fr
8
2026-08-15 via Nuitee
S
Sound solo_traveller us
7
2026-08-14 via Nuitee
N
Nicolas family_with_children fr
10
Très bon rapport qualité prix
Pros:

Gentillesse du personnel
Qualité des lits
Taille de la chambre
Situation pour visite les chutes

Cons:

Ras

2026-08-13 via Nuitee
P
Paulo solo_traveller ec
8
Pros:

Las instalaciones

Cons:

No devuelven el depósito

2026-08-11 via Nuitee
M
Morris couple us
10
2026-08-07 via Nuitee
Z
Zhongbo solo_traveller us
7
2026-08-05 via Nuitee
Y
Yajaira Vanessa family_with_children ve
10
2026-08-02 via Nuitee
C
Charles solo_traveller ca
8
Pros:

It was quite comfortable, with maintained facilities. The beds felt fresh and clean.

2026-07-24 via Nuitee
M
Morris solo_traveller ca
8
I would stay there again.
Pros:

Where is the bacon. Why cater to halal Disappointed

Cons:

Bacon for breakfast

2026-07-23 via Nuitee
K
King solo_traveller us
10
Pros:

I liked the room and updated bathroom with walkin double head shower. Excellent breakfast ,ect. I would come back. Thanks much.

2026-07-23 via Nuitee
G
gustavo solo_traveller il
9
2026-07-22 via Nuitee
P
Peifang extended_group us
9
2026-07-22 via Nuitee
C
Carolyn solo_traveller us
10
Great stay!
Pros:

Hotel was clean and pleasant. Staff were friendly especially late shift gentleman. Pool was nice as room was heated as well as water.. Breakfast was good; variety of items. Great stay.

Cons:

Nothing.

2026-07-21 via Nuitee
R
Robert extended_group us
9
Pros:

The breakfast was excellent.

Cons:

The pillows.

2026-07-21 via Nuitee