Touchstone Hotel - City Center

Hotels
•
Independent
8.2 (175 reviews)
480 Geary St, San Francisco, California, 94102 , San Francisco , US
1-415 7711600

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Facilities

Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noise from surrounding area
Lack of air conditioning

Categories

Cleanliness
7.63
The rooms were clean but some reviews mentioned noise issues and surrounding area cleanliness.
Service
9.1
Staff were consistently noted as friendly and helpful, contributing positively to the experience.
Location
8.14
Convenient location near public transportation and Union Square, but mixed reviews about surrounding area safety.
Room Quality
8.09
Rooms had good space and comfort despite some concerns about outdated decor and noise.
Amenities
7.62
Basic amenities available, with issues noted regarding the lack of air conditioning.
Value for Money
8.58
Good value considering the location and affordability in context, with overall favorable impressions.
Food and Beverage
8.13
Mention of good breakfast options but limited details provided in reviews.
Overall Experience
8.3
Overall satisfaction mixed with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:22

Property Description

Discover the charm and comfort of Touchstone Hotel - City Center, your ideal urban retreat in the heart of San Francisco.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel. Our 24-hour front desk is always ready to assist you, whether it's luggage storage or securing your personal belongings in our safe deposit box.

Comfortable and Unique Rooms
Each of our 44 individually decorated guestrooms offers a cozy atmosphere with designer toiletries and hair dryers, ensuring a rejuvenating stay. Experience modern comfort, whether you're visiting for business or leisure.

Perfect Central Location
With Union Square just a 5-minute stroll away, enjoy easy access to the city's most iconic attractions, including the Westin St Francis Hotel and the breathtaking Golden Gate Park.

Don't miss out on an unforgettable experience—book your stay at Touchstone Hotel - City Center today!

Important information:

  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.2
Based on 175 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.14
Room Quality: 8.09
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.3
G
Garcia • solo_traveller • ar
7
2026-05-28 • via Nuitee
H
Hoscila • solo_traveller • us
7
2026-05-28 • via Nuitee
M
Marisa • solo_traveller • us
10
Very comfortable and easy to get around
Pros:

I appreciate the friendly and helpful front desk team they helped me store my bags and take them out to the uber

2026-05-28 • via Nuitee
M
Matthew • solo_traveller • us
9
2026-05-27 • via Nuitee
S
Simon • couple • gb
8
Pros:

The location of this hotel is excellent, 2 minutes from Union Square!

2026-05-26 • via Nuitee
A
Anabela • solo_traveller • es
7
Pros:

La ubicación es excelente, ideal para turismo o negocios.

2026-05-26 • via Nuitee
F
Florián • couple • us
9
Me gustó. En general lo único que no me es el olor gusto es el olor en los pasillos
Pros:

Cercanía al downtown, ubicación fácil de llegar y precio.

Cons:

Un ligero olor a tabaco en los pasillos.

2026-05-25 • via Nuitee
M
Mariem • solo_traveller • tn
7
2026-05-24 • via Nuitee
R
Reem • solo_traveller • pl
10
Excellent
Pros:

TBH I was expecting way different experience due to the price but it was great…. I booked the queen room and it was good, walls can get a bit of cleaning but overall the room was clean… This hotel will be ideal if it has water boilers in the room to make tea and coffee…
The location is ideal and safe, just don’t go the opposite way of the Union Square it is not really cool over there :/
The staff is adorable and great ppl ❤️ Thank you for making our stay great 🤩

2026-05-23 • via Nuitee
P
Popescu Andrei • solo_traveller • ro
9
A real part of an old San Francisco
Pros:

I enjoyed the place. Maybe it is not a perfect one, but it fits perfect with the idea of a genuine old San Francisco. If you are visiting San Francisco to take cable car to get to the Fisherman's Wharf, see the sea lions and take a boat trip to Alcatraz, you must stay in this place, which looks light it has been conserved since 1950s. Lack of plastic, a lot of things made of metal (iron or brass), breakfast served at the counter in the nearby restaurant, which looks like the one from Back to the Future, part I, all are a must have part of any tourist's experience. The administrator/owner (I didn't ask, sorry!) was a nice person, caring for its clients.

Cons:

Lack of air conditioning, just a cooling fan in the ceiling, can make sleeping difficult during the hot season. But it was quite comfortable for the mid March.

2026-05-22 • via Nuitee
N
n • solo_traveller • jp
10
Pros:

スタッフの対応がとてもよい。備品やタオルを借りた。チェックアウト後も荷物を無料で預かってくれた。

2026-05-22 • via Nuitee
S
Safa • solo_traveller • tr
7
Pros:

Location was great

2026-05-17 • via Nuitee
A
Alisson • couple • br
9
2026-05-17 • via Nuitee
M
Marian • solo_traveller • ro
8
2026-05-16 • via Nuitee
L
Leonardo • solo_traveller • us
7
2026-05-14 • via Nuitee
G
Giovanna • solo_traveller • br
6
2026-05-13 • via Nuitee
E
Espejo • solo_traveller • co
9
Pros:

El staff muy amable, la ubicación era perfecta y la relación precio beneficio me parece muy buena

Cons:

El baño era un poco pequeño y las camas sonaban mucho pero nada grave

2026-05-13 • via Nuitee
J
Joseph • couple • us
5
Not going to rebook ever
Pros:

Location

Cons:

No guests

2026-05-10 • via Nuitee
P
Paola • couple • co
8
2026-05-07 • via Nuitee
V
VALERIIA • solo_traveller • ru
9
Pros:

Location is great. Room was OK

2026-05-06 • via Nuitee