The Lofts at Downtown Salem

Hotels
9.1 (419 reviews)
10 West Main Street , Salem , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Non-smoking throughout
Free wired internet
Offsite parking discounted rates available
Internet access

Review Highlights

Pros:
Clean and spacious rooms
Phenomenal communication with staff
Convenient location
Cons:
Bacterial growth on shower curtain
Inconvenience of nearby restaurant closures

Categories

Cleanliness
8.4
Reported bacterial growth on the shower curtain suggests a need for improved cleaning standards.
Service
9.9
Communication with hotel staff was phenomenal, enhancing the overall experience.
Location
9.4
Convenient location with easy access to downtown and nearby attractions.
Room Quality
9.4
Rooms are clean, spacious, and comfortable, offering a home-like feel.
Amenities
8.9
Well-equipped rooms with good facilities like washer/dryer; however, the restaurants in the building have shut down.
Value for Money
9.4
Given the amenities and overall experience, the stay is considered a good value.
Food and Beverage
7.9
Lack of in-house dining options negatively impacts the score.
Overall Experience
9.5
Overall positive sentiment with a few minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:32

Property Description

Luxurious City Living

Modern Amenities: Enjoy free WiFi, air conditioning, and city views at The Lofts at Downtown Salem. Each unit is equipped with a flat-screen TV, private bathroom with bath and shower, and a kitchen with a dishwasher, microwave, and fridge.

Convenient Location: Situated just 12 km from Civic Center, this 3-star aparthotel also offers easy access to Science Museum of Western Virginia Hopkins Planetarium and Mill Mountain Zoo.

Comfortable Stay: With private entrances and bed linen provided, your stay at The Lofts at Downtown Salem will be both convenient and comfortable. Book now for a memorable city getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

9.1
Based on 419 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 7.9
Overall Experience: 9.5
C
Curiosity825270 • Couples
10
Lots of room and loads of character.
Pros:

A very comfortable suite in the heart of downtown Salem. We plan to return.

2026-05-30 • via Tripadvisor
P
Patricia • solo_traveller • es
10
Clean and Comfortable - Home Away from Home
Pros:

The room was very spacious; the kitchen is full-size well-equipped with coffee and teas. All the necessary things to cook and wash up. The bed and pillows were comfortable; the entire space was very clean and comfortable. The property is very quiet and centrally located to shopping, grocery and restaurants. There is a small farmers market across the street on Saturdays. The history and character of the building have been well preserved. I would definitely recommend staying at The Lofts.

Cons:

Nothing

2026-05-26 • via Nuitee
C
Companion09930529840 • Solo travel
10
My Favorite Hotel in the Area!
Pros:

I booked my next stay before I left the hotel this weekend. I always look for an excuse to stay at this hotel. The hotel is so convenient to restaurants, shops and Route 81. The Farmers Market is right across the street on Saturday mornings. There is an excellent coffee shop a short distance away, Mill Mountain Coffee Shop. The rooms are always very clean. The kitchen and bathroom are sparkling clean. I find the beds to be very comfortable.

2026-05-25 • via Tripadvisor
V
Venture46670781047 • Couples
10
From Car Showroom to Modern Hotel
Pros:

This historic building is amazing as a place to stay. It has all the modern touches you’d find in a fine hotel and the price cannot be beat. It’s an easy walk to coffee, lunch and dinner as well as many other spots (whether it is getting a tattoo or finding a book to read). Make this your next spot to stay when in Salem!

2026-05-21 • via Tripadvisor
O
Oscar • solo_traveller • pe
8
El esfuerzo por estar en la graduación
Pros:

La limpieza de como encontré la habitación, el cuarto estuvo bastante cómodo.

Cons:

La verdad que por ese precio te puedes alojar en un hotel de muy buena categoría, pero entiendo que aprovechan la fecha de las graduaciones para subir sus tarifas, si fuera otra fecha no pagaría el precio.

2026-05-19 • via Nuitee
M
Mary Beth • couple • us
10
Unique stay in a walkable downtown
Pros:

I loved the atmosphere and uniqueness of the property. The way they renovated this former car showroom is impressive. We loved it so much we stayed an extra day. The one bedroom suite is so spacious.

2026-05-18 • via Nuitee
P
Paul • solo_traveller • us
10
Would stay there again!
Pros:

Everything was great !!

Cons:

Everything was fine.

2026-05-15 • via Nuitee
S
Suzanne • couple • us
10
Wonderful place to stay and we will return!
Pros:

It was large and bright and had all the amenities needed for our visit. It was also close to the restaurants and stores.

2026-05-11 • via Nuitee
P
P700QKsusanc • Family
10
Wonderful
Pros:

The Loft in Salem Va was wonderful . Well appointed and clean. The rooms were spacious with a cozy atmosphere . Definitely worth the stay .

2026-05-07 • via Tripadvisor
C
Carolyn • couple • us
10
2026-04-24 • via Nuitee
C
Carolyn • couple • us
10
Thanks for the French press coffee-nice touch!
Pros:

Spacious, clean, comfortable bed.

2026-04-24 • via Nuitee
M
Murphy • couple • us
10
2026-04-22 • via Nuitee
J
Jennifer • solo_traveller • us
9
Minor issues with my particular room but really comfortable and great location
Pros:

Spacious, clean, comfortable bed, tastefully decorated

Cons:

Light on wall shining thru window in room 205 24/7.
Coffee maker couldn’t make the coffee we were given.

2026-04-13 • via Nuitee
M
Marc • couple • us
10
2026-04-12 • via Nuitee
D
dannonp525 • Family
10
Perfect and thoughtfully designed
Pros:

Very quiet and comfy. Best accommodation on this trip

2026-04-08 • via Tripadvisor
P
Paula • family_with_children • us
10
Very chic and modern
Pros:

Very clean. Easy access and great instructions from the owner. The interior of the room in the building is super cool.

Cons:

I would prefer a more automated coffee maker. I do love making a cup of coffee with grounds but being a coffee drinker it would have been nice to have a more on-demand system.

2026-04-07 • via Nuitee
A
Alyssa • couple • us
9
We thoroughly enjoyed our stay, which was a middle point on our drive, and will be returning!
Pros:

The property was clean, the staff, guests, and locals were extremely friendly. The loft itself was cozy and fully stocked, and so much more welcoming than a typical chain hotel. The location felt extremely safe and I loved walking the town.

Cons:

Everything about our stay was perfect. The only slight downside was thin walls/floors, letting in noise from other units such as walking, running water, etc.

2026-04-07 • via Nuitee
M
Megan • family_with_children • us
6
Love the concept and very convenient
Pros:

The doors were often open. So I question the security

Cons:

The walls are super thin
I could people using their keypads
I could hear someone alarm going off next door

2026-03-30 • via Nuitee
F
fmills472 • Solo travel • Plainfield, Mystic Country, Connecticut
10
An overnight stay in Salem
Pros:

Very very well put together, love the atmosphere and the room was perfect. The host was friendly and professional. Informative and was helpful in finding perfect spots to get a bite and a morning coffee.
Definitely will return next time in Salem!

2026-03-26 • via Tripadvisor
C
Charles Ray • family_with_children • us
10
2026-03-25 • via Nuitee