Express City Hotel

Hotels
8.7 (783 reviews)
G. Ilyaev Street 7 , Shymkent , kz

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Noise issues
Improvements needed in breakfast variety

Categories

Cleanliness
8.91
Clean and pleasant; however, some issues were reported with air quality.
Service
9.38
Staff is friendly and attentive; positive sentiment overall.
Location
9.42
Excellent location, close to city center and amenities.
Room Quality
7.87
Some noise from outside and issues with heating; otherwise, decent.
Amenities
8.4
Breakfast has room for improvement; some amenities are lacking.
Value for Money
8.86
Reasonably priced for the quality received; good value.
Food and Beverage
7.91
Variety is limited; some guests felt the breakfast could be better.
Overall Experience
8.88
Generally a positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:12

Property Description

Convenient Location:
Express City Hotel in Shymkent offers 3-star accommodation with a shared lounge, restaurant, and bar. With a 24-hour front desk and airport transfers, guests can enjoy free WiFi throughout the property.

Comfortable Rooms and Amenities:
Each air-conditioned room at Express City Hotel is equipped with essential amenities such as a desk, kettle, minibar, safety deposit box, flat-screen TV, and a private bathroom with a shower. Guests can expect quality bed linen and towels for a comfortable stay.

Easy Airport Access:
Situated just 9 km from Shymkent International Airport, guests can easily reach their accommodation at Express City Hotel. Book now for a convenient and enjoyable stay.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 783 reviews
Cleanliness: 8.91
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 8.88
M
Mux • solo_traveller • kz
10
Pros:

Very friendly and smart staff, also good location. Clean room.

2026-06-20 • via Nuitee
Коблан • solo_traveller • kz
10
Pros:

Вежливость персонала, чистота никакого запаха и завтрак просто идеально

Cons:

Комнаты чуть малы

2026-06-19 • via Nuitee
L
Laurentiu • solo_traveller • ro
10
2026-06-17 • via Nuitee
C
Carlos • solo_traveller • es
9
2026-06-16 • via Nuitee
G
Gökalp • solo_traveller • tr
8
Pros:

Tesisin konumu merkeze çok yakındı. Personel yardım severdi. Yerel tavsiye kesinlikle talep edilebilir. Bize önerdikleri yer çok iyi çıktı.

Cons:

Buzdolabı yoktu. Banyoda cam yoktu ve duş perdesi ile kapatılmıştı. Oda çok küçüktü, iki valizi yan yanyana açamadık

2026-06-13 • via Nuitee
Тахир • family_with_children • kz
10
Pros:

Все классно и этим все сказано
И девушка на ресепшене просто профессионал своего дела
Спасибо большое

2026-06-11 • via Nuitee
M
Mux • solo_traveller • kz
10
Pros:

Отличный отель! Локация супер! Чисто уютно и комфортно! Особенно персонал . Девушке на ресепшн Айше, больше спасибо!

2026-06-08 • via Nuitee
E
Elena • extended_group • ru
9
Pros:

Приветливый персонал. Нас заселили сразу, как только мы приехали, раньше времени заезда. Великолепный завтрак!

Cons:

В номере всё время был слышен шум насоса с верхнего этажа.

2026-06-07 • via Nuitee
C
Camille M. • solo_traveller • ch
8
Bon adresse à Shymkent
Pros:

Bon hôtel bien situé dans la ville de Shymkent. Le personnel était serviable (parlant anglais), avec réception 24h/24. Petit déjeuner bon, avec du choix.

Cons:

La chambre est plutôt petite, mais confortable et fonctionnelle.

2026-06-02 • via Nuitee
P
Phil Is Traveling • solo_traveller • gb
9
A good stay in Shymkent
Pros:

A clean room, with very friendly staff. The location was perfect for us and they let us check in at 4:00 after an overnight flight.

Cons:

Our room had no window and was quite small, but we probably knew that when we booked. In hindsight I would book one of the more expensive rooms. I would still recommend it as a place to stay.

2026-05-29 • via Nuitee
T
TAKHIRZHAN • solo_traveller • kz
10
2026-05-29 • via Nuitee
V
Vladislav • extended_group • ru
8
Pros:

Good location and very polite, pleasant staff. The room was clean and cozy. The breakfast was excellent — truly delicious. The beds were comfortable, and the room had useful shelves and conveniently placed power sockets. The rooms are small, but the space is well organized. The internet connection was good and stable.

Cons:

The room was quite noisy because it faced directly onto the street, so we could hear motorbikes. The air conditioner blew directly onto the bed. We could also hear the water pump all night, and the staff said there was nothing they could do to fix it.

2026-05-29 • via Nuitee
A
Azizbek • solo_traveller • id
10
2026-05-28 • via Nuitee
Y
Yerlan Aldiyarov • solo_traveller • kz
8
2026-05-27 • via Nuitee
H
HIROKO • solo_traveller • jp
9
Pros:

部屋綺麗、清潔。
スタッフさんは英語が話せる方もいてバスのことやタクシー呼んでもらったりとても親切に対応してくれた。朝食もそれなりによかった。

Cons:

特になし

2026-05-26 • via Nuitee
D
Demircik • solo_traveller • tr
8
Pros:

Konum güzeldi. İlgili insanlardı

2026-05-25 • via Nuitee
T
Terry Lynn • couple • ca
8
Pros:

Although the room is small, it is well-appointed. Very clean. Good breakfast that includes eggs made in different ways. Good location makes it walkable to different sites.

Cons:

The narrow design of the halls and the closeness of rooms can be noisy if there is a door-slammer.

2026-05-06 • via Nuitee
M
Madina • family_with_children • kz
7
For a night stay only :)
Pros:

Breakfast was good and location is great.

Cons:

Size of room and bad noise isolation of walls

2026-05-05 • via Nuitee
E
Earl • solo_traveller • us
8
Pros:

Good size room. Friendly staff.

2026-05-03 • via Nuitee
K
Konstantin • solo_traveller • ru
10
2026-04-29 • via Nuitee