Treebo New Rockwell Vivek Vihar

Hotels
•
Treebo Hotels
7.7 (90 reviews)
24, Hem Marg, Behind Reliance Fresh, Metro Pillar No. 98, New Sanganer Road, Jaipur, Rajasthan , Jaipur , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and Hygienic
Excellent staff
Good location
Cons:
Room size
Staff knowledge
Food quality

Categories

Cleanliness
8.38
The review highlights that the hotel is clean and hygienic.
Service
7.85
Staff were excellent, though one review mentioned a lack of knowledge at reception which affected the score.
Location
8.39
The location received positive mention in reviews.
Room Quality
6.84
Room size received a negative mention, affecting the overall score of this category.
Amenities
7.57
No specific comments regarding amenities.
Value for Money
7.83
Overall positive sentiment justifying good value.
Food and Beverage
6.88
Food received mixed sentiments, affecting the score.
Overall Experience
7.85
Generally positive feedback paves the way for a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:16

Property Description

Convenient Location
Located in Jaipur, Treebo Trend New Rockwell Vivek Vihar is just a short distance from popular attractions like Jaipur Railway Station and Govind Dev Ji Temple.

Comfortable Accommodation
Enjoy a comfortable stay in air-conditioned rooms with free WiFi, private bathrooms, balconies, flat-screen TVs, and free toiletries.

Great Amenities
Indulge in the hotel's bar, restaurant, room service, and 24-hour front desk for your convenience.

Experience the best of Jaipur at Treebo Trend New Rockwell Vivek Vihar. Book your stay now for a memorable trip!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 90 reviews
Cleanliness: 8.38
Service: 7.85
Location: 8.39
Room Quality: 6.84
Amenities: 7.57
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 7.85
M
Mokhtar • couple • in
6
Pros:

Spacious and clean room area.

Cons:

Outside food was not allowed.

2026-05-19 • via Nuitee
V
Vikas • solo_traveller • in
9
2026-04-27 • via Nuitee
D
Dominic • solo_traveller • au
1
Extremely disappointing – last-minute switch to a substandard property, major accessibility failure
Pros:

We booked this Treebo property specifically because it was advertised with wheelchair accessibility, clean modern rooms, and good facilities. We had my 81-year-old mother with us who uses a wheelchair.
Just as we were already on the flight at 10:30 pm, the hotel informed us they were moving us to a different Treebo hotel. The photos on Booking.com turned out to be completely misleading – the actual rooms were dusty, with burnt/melted plug points, a non-working TV, non-working phone line, and a kettle that didn't work. Water pressure was extremely low, and the bathroom had only a bathtub with a bucket and jug.
The new hotel had stairs and was not wheelchair accessible at all, despite our original booking. The next morning, the lift stopped working while we were on the 3rd floor. Staff had no idea it had failed. We were stuck for hours with no assistance or updates – I had to call reception multiple times on my mobile. I eventually suggested carrying my mother down the stairs but seemed completely unprepared. Even after the lift was supposedly fixed, no one informed us; I had to call again in the late afternoon.
Plates with leftover food were left outside rooms for long periods, attracting cats that scattered food everywhere. Drinking water was provided only on check-in; we had to repeatedly ask for more the next day. Staff responses were consistently “I just came on duty, I don’t know, I’ll look into it,” but nothing improved.
We requested a room on the ground floor due to the unreliable lift and asked for a full refund, but both were refused.
This experience was stressful and unsafe, especially with an elderly family member who has mobility issues. The heavy reliance on misleading photos and last-minute property switches feels like a bait-and-switch tactic. We would strongly advise other guests – particularly those needing accessibility – to avoid Treebo properties booked through this platform.

Cons:

We booked this Treebo property specifically because it was advertised with wheelchair accessibility, clean modern rooms, and good facilities. We had my 81-year-old mother with us who uses a wheelchair.
Just as we were already on the flight at 10:30 pm, the hotel informed us they were moving us to a different Treebo hotel. The photos on Booking.com turned out to be completely misleading – the actual rooms were dusty, with burnt/melted plug points, a non-working TV, non-working phone line, and a kettle that didn't work. Water pressure was extremely low, and the bathroom had only a bathtub with a bucket and jug.
The new hotel had stairs and was not wheelchair accessible at all, despite our original booking. The next morning, the lift stopped working while we were on the 3rd floor. Staff had no idea it had failed. We were stuck for hours with no assistance or updates – I had to call reception multiple times on my mobile. I eventually suggested carrying my mother down the stairs but seemed completely unprepared. Even after the lift was supposedly fixed, no one informed us; I had to call again in the late afternoon.
Plates with leftover food were left outside rooms for long periods, attracting cats that scattered food everywhere. Drinking water was provided only on check-in; we had to repeatedly ask for more the next day. Staff responses were consistently “I just came on duty, I don’t know, I’ll look into it,” but nothing improved.
We requested a room on the ground floor due to the unreliable lift and asked for a full refund, but both were refused.
This experience was stressful and unsafe, especially with an elderly family member who has mobility issues. The heavy reliance on misleading photos and last-minute property switches feels like a bait-and-switch tactic. We would strongly advise other guests – particularly those needing accessibility – to avoid Treebo properties booked through this platform.

2026-04-17 • via Nuitee
S
Satvik • family_with_children • in
10
Pros:

Excellent 👍

2026-04-12 • via Nuitee
R
Rimal • family_with_children • au
1
2026-04-07 • via Nuitee
D
Dhiraj Ghode • family_with_children • in
8
Pros:

Cleanliness, staff behaviour, facilities, size of the room

Cons:

Food

2026-03-09 • via Nuitee
K
Kumar • family_with_children • in
6
2026-01-31 • via Nuitee
S
Sourish • family_with_children • in
8
2026-01-28 • via Nuitee
D
Divakar • family_with_children • in
1
Worst and not to be recommended.
Pros:

There was nothing at all that I could like or appreciate. From support staff till the food or be it their hospitality or room arrangements, everything was worse.

Cons:

The beds in my room used to be making creaking sound throughout the night due to which my 1 year old kid couldn't sleep at all for all 3 days in the night. When complaining to the support staff, they took it so lightly without taking any corrective actions

2026-01-25 • via Nuitee
P
pareek • solo_traveller • in
7
2026-01-22 • via Nuitee
P
Preeti • family_with_children • au
9
Value for money and friendly staff
Pros:

Friendly staff

2026-01-20 • via Nuitee
C
Charvi • solo_traveller • in
10
Very nice
Pros:

Loved it

Cons:

Na

2026-01-19 • via Nuitee
K
Kamlesh • couple • in
8
2026-01-19 • via Nuitee
B
Brajesh • family_with_children • in
10
Absolutely fine.best stay with family at prime location
Pros:

Breakfast was fine fresh, tasty and deliciously.

Cons:

Nothing much

2026-01-19 • via Nuitee
A
Akhilesh • solo_traveller • in
9
Pros:

Good stay here

2026-01-19 • via Nuitee
A
Ashwani • family_with_children • in
10
2026-01-16 • via Nuitee
D
Deepak • couple • in
8
2026-01-09 • via Nuitee
U
Uttam • family_with_children • in
7
2026-01-05 • via Nuitee
K
KRISHNASREE • family_with_children • in
9
Excellent stay with cordial staff
Pros:

Clean and Hygienic

Cons:

None

2025-12-27 • via Nuitee
R
Ramanjeet • solo_traveller • in
8
2025-12-08 • via Nuitee