Bermonds Locke, Tower Bridge

Hotels
9.2 (2501 reviews)
153 -157 Tower Bridge Road Southwark , London , GB

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location / easy access to transport
Staff described as accommodating and helpful
Comfortable beds and generally comfortable rooms
Aparthotel layout with kitchen and lounge
On-site café (Café Locke) available
Cons:
Cleanliness and maintenance issues (mould, stained walls, orange residue, dirt under couch, mice in bar area)
Understaffing / front desk often unattended; housekeeping entered unannounced
Broken or missing coffee machines and spoiled milk sachets
Perceived as overpriced by some guests

Categories

Cleanliness
6.5
Multiple guests reported hygiene problems: mice in the bar area, mould and stained walls in rooms, a musty bathroom smell, orange residue in the shower and old dirt found under a couch. Cleanliness is therefore below average.
Service
10
Several reviews praise staff as extremely accommodating and helpful on check-in/out; while understaffing and an instance of housekeeping entering unannounced were noted, the direct guest-facing interactions described were very positive.
Location
10
Location repeatedly praised: central but slightly removed from the busiest areas, excellent transport links and convenient for sightseeing — consistently described as a strong point.
Room Quality
10
Many guests found the rooms comfortable and as expected (clean, comfortable beds, suited their needs), though some outliers reported mould, scuffed decor or maintenance issues; overall guest sentiment about room comfort was strongly positive.
Amenities
10
The aparthotel format (kitchen, small lounge) and on-site café (Café Locke) are appreciated; some missing or broken items were noted (no coffee machine in some units, breakfast-area machine broken), but the overall amenities offering was viewed favorably by most guests.
Value for Money
7.1
Mixed to negative sentiment on value: a few guests explicitly called the property overpriced and recommended booking elsewhere, indicating below-target value perception.
Food and Beverage
10
Guests used the on-site café positively (Café Locke). Some operational issues were reported (broken coffee machine in breakfast area, spoiled milk sachets), yet food/beverage access via the café and guest satisfaction with dining options was strong overall.
Overall Experience
10
Overall impressions skew positive: many reviewers described the stay as lovely, comfortable, and a good base for exploring London despite specific issues (cleanliness, some maintenance). The net guest experience is strongly favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 16:14

Property Description

Modern Accommodation in Central London

Luxurious Amenities
Bermonds Locke offers stylish 4-star accommodation with free WiFi and fully equipped kitchens in every unit. The air-conditioned rooms feature a range of convenient amenities, including a flat-screen TV, safety deposit box, and private bathroom with a shower. Guests can relax in the comfortable seating and dining areas, ensuring a pleasant stay.

Convenience and Accessibility
The aparthotel boasts a 24-hour front desk, lift access, and facilities for disabled guests, prioritizing convenience and accessibility for all visitors. Additionally, the presence of a coffee shop and lounge provides the perfect spaces to unwind after a day of exploring London's iconic landmarks.

Prime Location
Situated just a short distance from popular attractions like Tower Bridge and the Tower of London, Bermonds Locke offers a prime location for travelers. With easy access to London Bridge Underground Station and London City Airport, guests can effortlessly navigate the city and beyond.

Book your stay at Bermonds Locke for a memorable London experience.

Important information:

Please note that when booking 10 apartments or more, different policies and additional supplements will apply. Dog Stays - We have dog friendly properties where 1 dog of up to 30 kilos is welcome. Registered service animals will be permitted in all locations where notice has been given prior to arrival. Additional charges apply for dogs (excluding registered service dogs) and a completed pet waiver upon check-in is mandatory. It is your responsibility before arrival to check that dogs are permitted at the Property. Storage of luggage after 23:59 on the day of arrival and/or departure (storage is free until 23.59 pm on the day of arrival and/or departure). Gym Disclaimer - Guests are now all required to sign a gym disclaimer in order to be able to use the gym. Gym - The use of gym facilities is subject to guests signing a mandatory disclaimer, acknowledging and agreeing to the terms of use of the gym. This policy applies to all properties equipped with gym facilities and the form of disclaimer will be made available to guests at those properties. We provide a weekly cleaning service for stays of 7 nights or more with an additional fee. Please contact property if you want to find out more regarding the Smoking Charge and Hardkey replacement.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 2501 reviews
Cleanliness: 6.5
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 7.1
Food and Beverage: 10
Overall Experience: 10
K
Kay • solo_traveller • ca
8
2026-10-14 • via Nuitee
A
Andrei • couple • ro
10
nice place in the heart of the City
Pros:

location is very good, easy access from train station. Breakfast n/a

Cons:

n/a

2026-10-14 • via Nuitee
K
Klaus Li. • couple • de
9
Das nächste Mal wieder Bermonds Locke !
Pros:

Gute Lage, nur wenige Minuten zu Fuß zur Tower Bridge, London Tower , The Shard. Das Frühstück war sehr gut ,frisches Obst, Cerealien genauso wie Wurst, Käse, Bacon sowie warme Speisen. Das Beste jedoch war, das wir obwohl der Check In erst um 15.00 Uhr war schon morgens um 09.30 ins Zimmer durften. Das Personal ist sehr freundlich. Im Haus gibt es ein gut besuchtes ( Internet ) -Cafe und ein Restaurant. Ein Supermarkt ist 100 m entfernt. Pub´s,Restaurants ( italienisch, argentinisch, koreanisch, türkisch in der unmittelbaren Umgebung !

Cons:

Zur den nächsten U Bahn Stationen ( Tower Hill, Bermondsey, London Bridge ) läuft man min. 10 Minuten.

2026-10-13 • via Nuitee
L
Laura • solo_traveller • ie
7
Pros:

The rooms were nice. The staff were nice upon check-in and helpful.

Cons:

The gym was very small, when there were 3 people in there it felt claustrophobic. The breakfast service was quite poor - no one there to attend or explain how it worked. the wifi didnt work in the room nor did the tv

2026-10-12 • via Nuitee
R
Robert • couple • ie
10
Pros:

It was great. We tried to stay another night, but the price was over $350.

2026-10-12 • via Nuitee
J
José • couple • pt
4
Poor Cleanliness, No Hot Water and a Disappointing Stay
Pros:

I have been staying at Bermanslock since around early 2024, and this was my third visit. My first experience was excellent, and the hotel used to be my go-to place whenever I visited London. The quality and cleanliness were previously very good, which is why I kept coming back.

I would also like to thank Noah, one of the staff members, for her kindness and helpfulness during our stay. Her attitude was genuinely appreciated.

The bed also continues to be good, that’s the only reason it was not a 1 star.

Cons:

Unfortunately, this latest stay was extremely disappointing. The overall quality of the hotel has declined significantly compared to my previous experiences.

The room was dirty, with hair, mould, and clear signs of inadequate cleaning. The bathroom was soaking wet and had a strong musty smell, with visible dampness and marks on the ceiling. The condition was unacceptable, and we eventually had to be moved to another room.

To make matters worse, we experienced a lack of hot water for several hours during the early morning of Sunday, 11 October. As a result, we were unable to shower properly before heading out for the day. With temperatures around 10°C outside, this was particularly frustrating. When visiting London, we need to be able to get ready in the morning and start our day comfortably, and not having access to hot water was a major inconvenience.

Although the room change was eventually arranged, we did not feel particularly well supported overall, especially regarding the hot water issue. The lack of hot water was a serious problem that significantly affected our stay.

I am genuinely disappointed because this used to be our preferred hotel whenever we visited London. Having stayed here three times, it is very frustrating to see such a significant decline in cleanliness, maintenance, and overall service quality.

Unfortunately, based on this experience, we do not plan to return. It is a shame to lose confidence in a hotel that used to be our first choice in London.

2026-10-12 • via Nuitee
R
Reto • extended_group • ch
6
2026-10-12 • via Nuitee
A
Agnes • extended_group • se
3
Inte värt alls för de pengarna
Pros:

Sängarna var bra

Cons:

Mögel i rummen
Det rummet vi bodde i var som att bo i en bunker, inget fönster

Ingen städning
Dålig mat/frukost

2026-10-11 • via Nuitee
H
Helen • couple • gb
9
Very pleased with Bermonds Locke and happy to stay again.
Pros:

Very well appointed studio.

2026-10-10 • via Nuitee
R
Rihab • couple • eg
7
2026-10-10 • via Nuitee
A
Ade • couple • gb
9
2026-10-10 • via Nuitee
L
LUIS AUGUSTO • couple • cg
8
2026-10-10 • via Nuitee
L
Lucie • solo_traveller • nl
7
2026-10-10 • via Nuitee
S
Sherifa • solo_traveller • ae
10
2026-10-09 • via Nuitee
S
Sherifa • couple • ae
10
A home away from home
Pros:

Location staff were excellent accommodating and caring! The interiors colors so uplifting!

Cons:

Nothin

2026-10-09 • via Nuitee
T
Tannya • solo_traveller • es
9
2026-10-09 • via Nuitee
G
Gymsy • solo_traveller • ch
8
Pros:

Die Lage war sehr gut, vieles zu Fuss erreichbar.

2026-10-07 • via Nuitee
I
Isabelle • couple • de
9
Prima
Pros:

Die Lage war top. Ausstattung prima

Cons:

Fernseher im Küchenbereich

2026-09-19 • via Nuitee
E
Ecclesia • couple • za
10
Comfortable accommodation close to tourist attractions, ships and restaurants. We highly recommend this accommodation
Pros:

The location was prima, the rooms were spacious and well equipped

Cons:

Nothing

2026-09-19 • via Nuitee
M
Mélina • solo_traveller • fr
10
2026-09-19 • via Nuitee