Residence Inn by Marriott Indianapolis Keystone

Hotels
•
Residence Inn
9.1 (188 reviews)
9450 Counselors Row , Indianapolis , US
+1 463-223-2050

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and well-maintained property
Friendly and helpful staff
Spacious rooms
Good breakfast
Cons:
More selection of stuff to buy
Slippery pool deck
Flat basketball

Categories

Cleanliness
8.79
The property was clean and well kept.
Service
9.26
Hotel staff were friendly and helpful.
Location
9.3
Close to shopping malls and restaurants.
Room Quality
9.25
Room size is great and feels like an apartment.
Amenities
8.78
Breakfast offered a waffle maker and was delicious.
Value for Money
8.74
Met all expectations.
Food and Beverage
9.29
Breakfast was good and easy to access.
Overall Experience
9.36
Guests expressed a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:26

Property Description

Luxurious Amenities - Residence Inn by Marriott Indianapolis Keystone boasts a range of top-notch facilities including free bikes, fitness center, and a relaxing terrace where guests can unwind.

Indoor Pool Paradise - Dive into our indoor pool for a refreshing escape from the city's hustle and bustle. Perfect for a leisurely swim or just lounging by the water.

Convenient Location - Situated just a short distance from major attractions like Lucas Oil Stadium and Indianapolis Motor Speedway, our hotel offers the perfect blend of comfort and accessibility.

Experience the ultimate stay at Residence Inn by Marriott Indianapolis Keystone. Book now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 188 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 9.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.36
P
Pamela • couple • us
9
2026-08-07 • via Nuitee
J
Joyce • solo_traveller • us
10
Pros:

The cleanliness and comfort of the room.

Cons:

Nothing

2026-08-03 • via Nuitee
C
Carol • couple • us
8
We would stay in this brand again, asking for a room with a tub and a view.
Pros:

We had a refrigerator, the bed was very comfy, very important to us.

Cons:

The bath was nice EXCEPT the floor of the shower was SLIPPPERY!! The soft water was awfully soft. And I'd'd wished for a bathtub, just for soaking and relaxing. Need more grab bars too.
We'd asked for a quiet room but were assigned a room at the elevators, and luckily I checked that and changed the room away from thet elevator traffic. We were then assigned a room on the side facing the busy street instead of having a view of the beautiful lake on the other.
Yeah, the slippery shower base, was treacherous..

2026-07-07 • via Nuitee
J
Johnnie • family_with_children • us
10
2026-05-12 • via Nuitee
E
Edgar • solo_traveller • us
10
2026-04-25 • via Nuitee
D
Donald • family_with_children • us
7
Cons:

Housekeeping was supposed to come in every other day. They did not do so. The first time they did not show up, I went to the front desk, and they had housekeeping come up and tidy the room. After that, they only cleaned the room one other time. I was there for 7 days. Every day but one, I had to ask the front desk for towels and washcloths.

2026-04-19 • via Nuitee
A
Alexis • solo_traveller • us
10
Really upscale stay
Pros:

Location and facilities. Really really nice.

Cons:

Nothing

2026-03-28 • via Nuitee
T
thomas • couple • us
4
Bad because I had to beg for everything including clean towels
Pros:

Room

Cons:

Customer service - room service

2026-03-16 • via Nuitee
D
Denyha • couple • us
9
2026-03-04 • via Nuitee
T
Tanette • couple • us
4
It was clean and nice but it did not have any WiFi
Pros:

It did not have any WiFi so i couldn’t even stay in my room the second night so disappointed

Cons:

Had WiFi that actually works

2026-03-02 • via Nuitee
Z
Zachery • family_with_children • us
8
2026-03-02 • via Nuitee
L
Lamika • solo_traveller • us
8
Cons:

My room was a little dusty

2026-03-01 • via Nuitee
L
Lisa • couple • us
9
Pros:

I would recommend this place of stay as it met all my expectations.

Cons:

The outdoor fireplaces to work. Staff said they did not have the part to turn on for us.

2026-01-19 • via Nuitee
A
Amy • family_with_children • us
9
The team made a stressful time so much better! Thank you so much!
Pros:

Breakfast was good and easy to access.

2026-01-19 • via Nuitee
J
Joan • extended_group • us
8
2026-01-19 • via Nuitee
K
Kaylee • couple • us
10
2025-12-28 • via Nuitee
J
Jeremy • couple • us
10
Pros:

Rooms

Cons:

More selection of stuff to buy

2025-12-18 • via Nuitee
B
Bianca • family_with_children • us
10
Pros:

The property was clean and well kept. Hotel staff were friendly and helpful.

2025-12-15 • via Nuitee
L
Lisa • couple • us
10
Pros:

Clean

Cons:

Price

2025-12-11 • via Nuitee
C
Cristi • family_with_children • ro
6
2025-11-07 • via Nuitee