The Mumbles Carlton Hotel

Hotels
7.4 (622 reviews)
Mumbles Road , The Mumbles , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Bar
Fax/photocopying
Golf course
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cold rooms
Limited food options

Categories

Cleanliness
7.29
Guests mentioned the rooms were clean, but the presence of resident guests indicated potential cleanliness issues.
Service
8.76
Staff were described as friendly and helpful, ensuring guest requests were accommodated.
Location
9.3
Several reviews praised the hotel's location as beautiful with great views and proximity to attractions.
Room Quality
6.75
Rooms described as not well-maintained, with issues like cold temperatures and uncomfortable bedding.
Amenities
7.78
Basic amenities provided; some guests felt improvements were needed.
Value for Money
6.24
Reviewers felt prices were high given the quality and comfort level provided.
Food and Beverage
5.29
There were no breakfast options, which several guests noted as disappointing.
Overall Experience
7.76
Guests had mixed feelings, noting both enjoyment and significant issues during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:48

Property Description

Welcome to The Mumbles Carlton Hotel, where luxury meets tranquility by Swansea Bay in Mumbles Village.

Recently Refurbished Rooms: Experience comfort and elegance in every room, all equipped with modern en suite bathrooms.

Dining and Entertainment: Indulge in culinary delights at our in-house restaurant, unwind at the bar, or relax in the lounge while enjoying satellite TV.

Prime Location: Explore the nearby pier on foot, and with Swansea city centre a mere 10 minutes away, convenience and leisure are at your doorstep.

Book now to experience the perfect blend of seaside charm and top-notch hospitality at The Mumbles Carlton Hotel.

Important information:

No extra guests are allowed in the room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 622 reviews
Cleanliness: 7.29
Service: 8.76
Location: 9.3
Room Quality: 6.75
Amenities: 7.78
Value for Money: 6.24
Food and Beverage: 5.29
Overall Experience: 7.76
C
Carl extended_group gb
8
We had a great time in the Mumbles and the hotel was just the job for a visit.
Pros:

Great location and staff very friendly and easy to deal with.

Cons:

Parking was a bit tricky.

2026-07-25 via Nuitee
S
Sophie couple be
7
Pros:

Jolie vue, chambre sommairement décorée

2026-07-23 via Nuitee
B
Bryn solo_traveller gb
6
Pros:

Great location

Cons:

Basic but fine

2026-07-23 via Nuitee
H
HELEN solo_traveller gb
9
Pros:

Great location. The hotel is in easy walking distance to cafes and restaurants. We had a lovely comfortable room looking out towards the promenade. We had a great couple of days and would stay again.

Cons:

Just a suggestion.. it would be handy to have a couple of little shelves in the shower room.

2026-07-23 via Nuitee
C
Corinne couple gb
8
Pros:

The room was very clean and comfortable and had everything we needed. The staff at the hotel were very friendly and helpful.

2026-07-21 via Nuitee
M
Marion solo_traveller gb
9
2026-07-17 via Nuitee
K
karen couple gb
8
2026-07-17 via Nuitee
A
Augiene couple gb
9
Nice 👌🏻
Pros:

Sea view 🥰

Cons:

Mattress 🥴 uncomfortable!

2026-07-16 via Nuitee
S
Sandra solo_traveller gb
9
Pros:

Very friendly, helpful and understanding staff. Fabulous location.

2026-07-13 via Nuitee
P
Pauline and Steve couple gb
10
Lovely relaxed stay. Everything within walking distance.
Pros:

Very helpful and accommodating people. We had a lovely much needed, relaxed weekend break. The room was lovely, spacious and clean. With the added view of the sea from our room. The hotel is well positioned to appreciate all that mumbles has to offer. We look forward to a return visit

2026-07-12 via Nuitee
T
Ty couple gb
7
Cons:

Luke warm to cold shower they also say there is parking but you park at your own risk of a parking ticket

2026-07-12 via Nuitee
W
Whittingham family_with_children gb
9
Fair
Cons:

Steep stairs, yes, they said Sea views, but the trees were in the way

2026-07-09 via Nuitee
P
Peter solo_traveller gb
8
Exactly as I needed for a short stay. Great location overlooking the promenade.
Pros:

Clean, comfortable, friendly service. UHT milk for hot drinks instead of the awful dried sachets some places use. Great location overlooking the newly developed promenade. No food or bar on the premises, but surrounded with cafes and restaurants.

Cons:

Nothing I can think of, but a couple with lots of clothes might find it a little basic.

2026-07-08 via Nuitee
S
sandra couple gb
6
Enjoyed our weekend but thought hotel not great value for money
Pros:

Window gave a good view. Bed comfy. Lovely powerful shower

Cons:

Parking not easy or cheap
No bar
No food facilities

2026-07-06 via Nuitee
D
David solo_traveller gb
9
2026-07-06 via Nuitee
B
Birgit solo_traveller de
8
2026-07-04 via Nuitee
A
Andrea solo_traveller gb
10
2026-07-03 via Nuitee
P
phillippa solo_traveller gb
8
Pros:

Great Seaview was aloud to check in early.Good size room.

Cons:

Parking is not good in mumbles

2026-07-01 via Nuitee
J
jonathan extended_group gb
8
Pros:

Lovely spacious room with a sea view

Cons:

Reception area a little unwelcoming and no obvious entrance

2026-06-30 via Nuitee
D
David couple gb
1
unbelieveable you have this hotel to book on your app.
Pros:

The location
nothing else
nothing else
nothing else
nothing else
nothing else
Shocking experience
take off your website
Please dont put anyone else through this experience.
WE NEVER HAD THE OPTION FOR BREAKFAST EVEN THOUGH IT WAS IN ON OUR BOOKING?

Cons:

It was very old and outdated with very old wallpaper and furniture. We saw one member off staff when we checked in and then no-one the whole weekend. The bar was shut with no explanatoion why. No food or breakfast. This hotel was shocking and we should be getting some sort off refund. We should have been told this before we turned up and given a choice as to if we still wanted to stay. The room was stuck in time with the fake roof and wall paper. The worst bit was we stayed in a pub hotel so we could be surounded by a bit off energy and life, but never seen anyone. The floor boards creaked and it was a horrible experience, My partner could not sleep as she thought we were about to be abducted in this strange place.

2026-06-29 via Nuitee