The Mumbles Carlton Hotel

Hotels
7.4 (612 reviews)
Mumbles Road , The Mumbles , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Bar
Fax/photocopying
Golf course
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cold rooms
Limited food options

Categories

Cleanliness
7.29
Guests mentioned the rooms were clean, but the presence of resident guests indicated potential cleanliness issues.
Service
8.76
Staff were described as friendly and helpful, ensuring guest requests were accommodated.
Location
9.3
Several reviews praised the hotel's location as beautiful with great views and proximity to attractions.
Room Quality
6.75
Rooms described as not well-maintained, with issues like cold temperatures and uncomfortable bedding.
Amenities
7.78
Basic amenities provided; some guests felt improvements were needed.
Value for Money
6.24
Reviewers felt prices were high given the quality and comfort level provided.
Food and Beverage
5.29
There were no breakfast options, which several guests noted as disappointing.
Overall Experience
7.76
Guests had mixed feelings, noting both enjoyment and significant issues during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:48

Property Description

Welcome to The Mumbles Carlton Hotel, where luxury meets tranquility by Swansea Bay in Mumbles Village.

Recently Refurbished Rooms: Experience comfort and elegance in every room, all equipped with modern en suite bathrooms.

Dining and Entertainment: Indulge in culinary delights at our in-house restaurant, unwind at the bar, or relax in the lounge while enjoying satellite TV.

Prime Location: Explore the nearby pier on foot, and with Swansea city centre a mere 10 minutes away, convenience and leisure are at your doorstep.

Book now to experience the perfect blend of seaside charm and top-notch hospitality at The Mumbles Carlton Hotel.

Important information:

No extra guests are allowed in the room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 612 reviews
Cleanliness: 7.29
Service: 8.76
Location: 9.3
Room Quality: 6.75
Amenities: 7.78
Value for Money: 6.24
Food and Beverage: 5.29
Overall Experience: 7.76
B
Birgit solo_traveller de
8
2026-07-04 via Nuitee
A
Andrea solo_traveller gb
10
2026-07-03 via Nuitee
P
phillippa solo_traveller gb
8
Pros:

Great Seaview was aloud to check in early.Good size room.

Cons:

Parking is not good in mumbles

2026-07-01 via Nuitee
J
jonathan extended_group gb
8
Pros:

Lovely spacious room with a sea view

Cons:

Reception area a little unwelcoming and no obvious entrance

2026-06-30 via Nuitee
D
David couple gb
1
unbelieveable you have this hotel to book on your app.
Pros:

The location
nothing else
nothing else
nothing else
nothing else
nothing else
Shocking experience
take off your website
Please dont put anyone else through this experience.
WE NEVER HAD THE OPTION FOR BREAKFAST EVEN THOUGH IT WAS IN ON OUR BOOKING?

Cons:

It was very old and outdated with very old wallpaper and furniture. We saw one member off staff when we checked in and then no-one the whole weekend. The bar was shut with no explanatoion why. No food or breakfast. This hotel was shocking and we should be getting some sort off refund. We should have been told this before we turned up and given a choice as to if we still wanted to stay. The room was stuck in time with the fake roof and wall paper. The worst bit was we stayed in a pub hotel so we could be surounded by a bit off energy and life, but never seen anyone. The floor boards creaked and it was a horrible experience, My partner could not sleep as she thought we were about to be abducted in this strange place.

2026-06-29 via Nuitee
G
Graham couple gb
1
A hostel not a hotel - vastly overpriced! Could not wait to leave
Pros:

Nothing

Cons:

A hostel not a hotel and was vastly over priced. Without doubt the worst place we have had the misfortune to stay. Amazed that booking.com are promoting it. Not even a toilet roll holder and no shower mat.

2026-06-28 via Nuitee
I
Ingrid couple gb
5
Good location but room quite compact
Pros:

Location excellent - nice and central Staff VERY helpful and friendly
Sea View was lovely

Cons:

Parking: according to booking.com hotel had parking which is why we booked
However the hotel subsequently contacted us to explain they had no parking but there was on street parking but with time restrictions
Facilities - the room was very small especially for 2 tall people and their luggage

2026-06-23 via Nuitee
C
Carol family_with_children gb
6
Honest review
Pros:

Like the location and our room was nice
Comfortable beds

Cons:

The rest of the hotel dated and damp smell
Had to park at our own risk on the road outside the hotel .. Staff said the council said they will start charging to park but didn't know when it would start

2026-06-21 via Nuitee
J
Jan couple nl
6
Pros:

Locatie

Cons:

Geen lift en erg gedateerd, geen faciliteiten in het hotel

2026-06-21 via Nuitee
R
Rochelle couple au
9
Great location
Pros:

Clean, well presented room. Staff very friendly and helpful

2026-06-17 via Nuitee
T
Tracey couple gb
6
Clean and good location but basic.
Pros:

Very large room. Comfortable bed. Plenty of room for dogs in this room, number6.
Very clean room and nice crisp bedding.
Good amount of tea and coffee sachets.
Great location, easy walk into centre of town.
Restaurants and bars easily walkable.
Accepts dogs.

Cons:

Pretty much no toiletries in bathroom, sachets of shampoo and very small soaps. For the money paid I’d expect more to be supplied.
The reception was barely manned. Had to ring a bell or telephone if staff were needed. Considering the price I’d expect the reception to be on hand.
Room 6 is right at the top of the hotel, 3.5 flights of stairs, got up to the room and key had stopped working! Not impressed that I had to go all the way back to reception, wait for them to answer the call bell and issue a new key. It happened again but this time I kept trying, pushed key in more forcefully and it worked… might’ve been a connection issue.
The hotel has a bar which last time we stayed we had used several times in the evening. This time, even though it was a very warm and busy weekend, it was closed the whole time.
I’m not sure we will stay again. They charge a lot for what they actually supply. Breakfast or any type of food is not available.
There is street parking which is now 3 hours free, no return for 3 hour.

2026-06-15 via Nuitee
C
Coxy solo_traveller gb
8
Pros:

Very clean, friendly staff and location is superb.. had a room with sea view and it didn't disappoint

2026-06-08 via Nuitee
C
Cath solo_traveller gb
10
2026-06-08 via Nuitee
V
VIOLET couple gb
10
Very agreable. Enjoyable stay
Pros:

Location

2026-06-08 via Nuitee
K
Kathryn solo_traveller gb
10
Fabulous homely hotel
Pros:

Thoroughly enjoyed our stay. Staff were welcoming and friendly.
Room was lovely, comfortable and spotlessly with ample storage. Great tea and coffee facilities. Table and 2 chairs in the bay window was a lovely touch. Enjoyed my morning coffee there looking at the Seaview. The hotel is in the main street where there are plenty of good pubs and restaurants

Cons:

I can't think of anything negative about this hotel. I will definitely return

2026-06-08 via Nuitee
J
Jeff extended_group gb
8
Pros:

Location good. Rooms good. Pity they don’t do breakfast.

2026-06-05 via Nuitee
K
Kevin couple gb
6
A dated hotel that needs a little investment.
Pros:

Cleanliness and ensuite was good.

Cons:

It was a little dated so bedroom could be modernised and colour co-ordinated. There was a bar but it was closed.

2026-06-04 via Nuitee
D
Debbie couple gb
7
It was a pleasant experience and a nice place. But definitely missed not having breakfast available.
Pros:

The location, was great, we had a sea facing room, very near the beach and restaurants. The landlord was friendly and helpful on our arrival. the room was clean, bright and comfortable. Tea and Coffee were available in the room, and a hairdryer was supplied.

Cons:

I had put in the filter that we needed parking and breakfast, so when this hotel came up I assumed it had those things. It didn't have either. My fault for not reading the small print better. parking was very tricky, though the Landlord gave us his space the first night to help us out. We thought it was expensive as it didn't include breakfast. Shampoo sachet was available the first day, but not the 2nd. I was glad I had brought my own. We didn't have the Wifi advertised in our room, only found it the next morning on the lobby wall. Having it in the room would have been helpful.

2026-06-01 via Nuitee
B
Brian solo_traveller gb
9
2026-05-31 via Nuitee
A
Angela couple gb
10
Cons:

We needed a few hooks in the bathroom, and surfaces. Had to put things on the floor. An anti slip mat in the bath too.

2026-05-27 via Nuitee