SpringHill Suites by Marriott Hilton Head Island

Good

The staff was so professional, friendly, helpful and more. The facility very clean, rooms very nice, spacious and clean. The continental breakfast was awesome, there was so much to choose from. The restaurant were so close we could walk. Since I had such a great stay I will be returning fir the Thanksgiving break

The staff was so professional, friendly, helpful and more. The facility very clean, rooms very nice, spacious and clean. The continental breakfast was awesome, there was so much to choose from. The restaurant were so close we could walk. Since I had such a great stay I will be returning fir the Thanksgiving break.

Very clean, accommodating and close to a lot of attractions will stay here again.

The hotel was clean and the staff very kind and helpful. The location isn’t ideal because it’s not walkable. There is no hot tub.

Stayed here multiple times. Always a great experience.

My room was like you are sleeping in a portable toilet that’s how much it was smelling. I went and got the air freshener for the room and had to Sleep with the air conditioning off because when you open the AC it was worst. Please do something about that.

Nice hotel but would never stay again as the water pressure is non-existent. Not enough water to even brush your teeth or wash your hands. Asked front desk lady about the issue and she said it's that way to prevent water from splashing over the edge od the counter top sink. SMH.

The hotel staff was very knowledgeable about the area, places to dine and giving directions as well as recommendations. The rooms were clean and very spacious and updated. The showers were nice and the bed was comfortable unlike some places I’ve visited. The water pressure in the sink area was really low. One of the two elevators stopped working during our stay. Luckily it was the off season and it didn’t create much of an inconvenience. It was quickly fixed within a day. The front office manager Paris Bradshaw always greeted us with a smile. She was very polite and engaging. I would definitely stay here again.

It was a nice place that was clean and close to some nice places to eat.

good location quiet

Water flow in the sink was barely a trickle. The outside areas are not maintained well. Needs updating.

The staff was great and the breakfast option was good as well

The only complaint I have is the lack of respect that during the night a party was going on in the lobby and was terribly loud, rude, and inconsiderate! We called the lobby to notify them of the noise level. We should have been refunded some of my money because we hardly slept during that night and had to get up for a flight.
The water pressure is slow/light. Also there’s a smell from the trash or sewer outside.

Bed was very comfortable! I love the cover over the comforter, wish I could find it to buy one for my own house. There are some design features of the room that seem flawed or not well thought out, like the direction the cabinet opens to access the mini refrigerator. The gym was very clean and well maintained.

Overall, decor was great and fresh looking, bed and room were comfortable. Maid refreshed towels even though had do not disturb sign posted.

Family room and service were great the only thing was privacy of the toilet, a little privacy would be great so everyone can use the bathroom at the same time, a curtain or a little cover or partition would do but we enjoy the stay staff were courteous and polite.

Property was nice, water pressure was very low in our room. Sink water barely came out.

mattresses were hard and virtually unsleepable. opaque barn door for restroom that faced the beds and did not lock or latch. great condition and very clean & spacious, but mattress and bathroom door were terribly planned/chosen

Really nice and convenient… this was a last minute booking and really from the minute I booked this room through Expedia to the last day was really easy and seamless!