AMI Old Quarter Hotel

Hotels
8.8 (1318 reviews)
No.55, Hang Quạt Street, Hoan Kiem District , Hanoi , vn

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Cleanliness issues
Noise from central location

Categories

Cleanliness
7.94
Multiple reviews mentioned issues like mold in the bathroom, hair in the sink, and general cleanliness problems.
Service
9.41
Numerous mentions of helpful and friendly staff, particularly Hieu, who contributed positively to guests' experiences.
Location
9.45
Many reviews praised the central and convenient location, with easy access to tourist attractions.
Room Quality
7.9
Some rooms had issues like lack of heating, being loud, and not matching photos, affecting overall quality.
Amenities
8.93
Positive comments about available amenities like free snacks and drinking water.
Value for Money
8.89
Guests mentioned that the price was reasonable for what was offered, with a good value perception.
Food and Beverage
8.94
Standard quality for this hotel tier.
Overall Experience
8.91
Guests had a generally positive impression, highlighting helpful staff and the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:07

Property Description

Central Location in Hanoi
Located in the heart of Hanoi, just 600 meters from St. Joseph Cathedral, AMI Old Quarter Hotel offers convenience and accessibility to popular attractions such as Thang Long Water Puppet Theater and Hoan Kiem Lake.

Comfortable and Well-Equipped Rooms
Experience comfort in every stay with air-conditioned rooms featuring flat-screen TVs, free WiFi, and safety deposit boxes. Selected rooms even offer balconies with city views, ensuring a pleasant and relaxing stay.

Convenient Amenities and Services
Enjoy a hassle-free stay with 24-hour front desk service, airport transfers, and a concierge service to assist with all your needs. Indulge in room service or relax in the seating area provided in each room.

Book your stay at AMI Old Quarter Hotel now for a memorable experience in Hanoi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1318 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
A
Ava couple ie
10
Comfortable and in great location.
Pros:

The people were very helpful and we booked just before close and they accommodated us and upgraded us as well. Amazing location.

2026-05-30 via Nuitee
N
Nicole solo_traveller ph
10
Peaceful and happy stay.
Pros:

It was near tourists spots so it was very accessible. It was no near any noisy places. Was quite peaceful and it has an atm machine on their first floor beside reception. The receptionist are very kind and understanding. Hieu and Hung are very kind and helpful, very respectful as well. You can request for late check in if needed, they are easy to talk to.

Cons:

Nothing. For a 3 star hotel they offer more than expected. But still manage your expectation.

2026-05-29 via Nuitee
H
Herma solo_traveller nl
10
Pros:

Hieu very good and helpful

2026-05-29 via Nuitee
M
Mila couple fr
7
2026-05-29 via Nuitee
T
THINH PHAT TIEN GIANG couple vn
10
2026-05-28 via Nuitee
D
Dung couple vn
8
Pros:

Thân thiện

2026-05-28 via Nuitee
M
Mun couple vn
9
Hưng và hiếu đac đẹp trai còn nhiệt tình
2026-05-27 via Nuitee
H
Hank couple us
10
2026-05-25 via Nuitee
S
Sai solo_traveller in
10
THE BEST STAY
Pros:

Hieu and Hung did their best job in assisting us on whatever services that are required in the room! Everything is perfect as expected, would definitely suggest this for anyone who is looking for a stay in Hanoi old quarter!

Cons:

Nil

2026-05-25 via Nuitee
S
Sean couple us
5
2026-05-24 via Nuitee
T
Trần couple vn
10
Pros:

Hiếu hỗ trợ rất tốt. Nhiệt tình xử lý mọi vấn đề

2026-05-24 via Nuitee
עמית שטרנברג solo_traveller il
9
אחלה מקום
Pros:

מיקום מרכזי, החדר מרווח ונעים. מקבלים גם שני בקבוקי מים וחטיפים שזה ממש נחמד. הצוות אדיב ועוזר בכל מה שצריך.

Cons:

אפשר לשפר את הניקיון

2026-05-23 via Nuitee
R
Ramazan solo_traveller au
10
Best bang for your buck
Pros:

Incredible value for money. They upgraded me as well free of charge. Clean comfortable zero issues. Kind personnel. Hieu personally helped me navigate around.

2026-05-23 via Nuitee
T
Tran couple vn
10
2026-05-22 via Nuitee
O
Oliver couple gb
10
Pros:

Hieu was very friendly.

2026-05-22 via Nuitee
A
Anh couple vn
10
Pros:

Hưng và Hiếu rất nhiệt tình hỗ trợ khách

2026-05-22 via Nuitee
L
Lauren couple gb
4
Pros:

The staff were very friendly and wanted to help how they could

Cons:

I was 15 minutes late to check in and while I was in the grab to the hotel told me that they had let the person who had been staying in my room the day before stay another night (in their defence they did say it was an elderly person who wasn’t able to travel that day). They didn’t have another room available, so they sent me to the sister location, Ami Homestay. They offered to pay for my grab there or to take the price of the grab off from the price of the homestay, which they also discounted the price of itself. The staff were very apologetic and wanted to help how they could, but the reason I chose this place was because I just needed a place to sleep for a few hours and it was close to my bus stop as I had an early bus to catch the next day. All of this being said Ami hotel looked nice, it’s in a good location and the staff are friendly, but the situation shouldn’t have happened in the first place, and I should have been notified sooner that this was going to be the case (I arrived at 10:15 pm). As for Ami homestay, I do not recommend. There was hair all over the bed, and there was no toilet paper in my room when I arrived.

2026-05-21 via Nuitee
K
Kim extended_group vn
10
Pros:

Nơi ở sạch sẽ, thoải mái. Mình rất ít feedback nhưng Hưng vs Hiếu rất nhiệt tình vui vẻ, lần sau mình sẽ đến

2026-05-21 via Nuitee
T
toko solo_traveller jp
10
文句なし
Pros:

受付のHieu さんがとても親切でした。
穏やかで、荷物預かり要望や延泊の要望にも気持ちよく答えてくださいました!とても居心地が良かったです!

Cons:

窓がなかったことのみ

2026-05-20 via Nuitee
M
Mayuri couple nz
8
Highly recommended if anyone is on the budget trip
Pros:

Very convenient place to go around in the old quarter. Staff was very helpful and welcoming 😊

2026-05-20 via Nuitee