Hiyori Hotel Osaka Shinsekai

Hotels
8.4 (2243 reviews)
Naniwa-ku, Ebisu Higashi 2-10-9 , Osaka , JP
+81 6-6636-2555

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cozy rooms
Cons:
Room cleanliness issues
Limited breakfast options
Small room size

Categories

Cleanliness
7.94
The room was smelly and had issues with drainage, indicating lower cleanliness.
Service
9.11
Staff were friendly and helpful throughout the stay.
Location
9.15
The location is very convenient and close to public transport, providing easy access.
Room Quality
7.6
Some rooms were described as small and lacking ventilation.
Amenities
8.13
Provided necessary amenities, but some were lacking in options.
Value for Money
8.59
Good value for the price paid considering the location and amenities.
Food and Beverage
8.14
Breakfast was satisfactory, but could use some improvements.
Overall Experience
8.51
Generally a very good experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:04

Property Description

Luxurious Accommodation
Joytel Hotel Shinsekai Sakaisujidori offers air-conditioned rooms with modern amenities and free WiFi. Each room is equipped with a kettle, safety deposit box, and a flat-screen TV. Some rooms even boast stunning city views for a truly memorable stay.

Multilingual Staff and Convenient Location
The hotel's reception staff are fluent in English, Japanese, and Korean, ensuring seamless communication for international guests. Conveniently located in the heart of Osaka, the hotel is within walking distance of popular attractions like Tsutenkaku and Yasui Shrine.

Additional Amenities
Guests can enjoy the convenience of luggage storage and free toiletries during their stay. The property is non-smoking, adding to the comfort and well-being of all guests.

Experience luxury and convenience at Joytel Hotel Shinsekai Sakaisujidori. Book your stay now for an unforgettable experience.

Important information:

Housekeeping service is offered every 3 days.
Housekeeping service is only offered for stays of more than 3 nights.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2243 reviews
Cleanliness: 7.94
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.51
T
TzuHao • couple • tw
7
洗澡的時候以為自己頭暈，後來發現廁所的結構有點歪斜，稍微不穩。
Pros:

員工很親切，地點也很方便，附近有商圈、便利商店、Donki和電車站。

Cons:

房間偏小、廁所會晃動。

2026-09-18 • via Nuitee
B
brigitte • couple • fr
10
Inoubliable
Pros:

La chambre était très agréable et le personnel très accueillant et sympathique. Ils nous ont bien aidés quand les valises ont atterri dans le mauvais hôtel.

Cons:

Rien

2026-09-15 • via Nuitee
H
Hana • couple • lu
10
2026-09-14 • via Nuitee
T
TING WEI • solo_traveller • tw
10
2026-09-14 • via Nuitee
M
Mathieu • solo_traveller • cz
10
Pros:

La fontaine à eau de l'hôtel et la machine à boissons disponible étaient très sympa!

2026-09-12 • via Nuitee
N
Natsuki • couple • jp
9
清潔で最高！
Pros:

駅から徒歩3分
アメニティがPOLA
パジャマ、ヘアアイロンがある
ウェルカムドリンク（ビール、日本酒）がある
朝から美味しいコーヒーが飲める
目の前にデイリーヤマザキ、スギ薬局がある
繁華街のすぐそばにある
とても清潔
エレベーターも待ち時間なくすぐに来る

Cons:

シャワーのところに髪の毛がついていたし、バスタブが少しねちゃついていた。お風呂の掃除が行き届いてないのかなと思った。

2026-09-11 • via Nuitee
J
Judith • couple • nl
8
Een aanrader dit hotel. Giede prijs voor goede service.
Pros:

Het was een comfortabele kamer. Heerlijke bedden en net even die extra’s als verzorgingsproducten, thee en koffie slippertjes en zelfs een voetenmassage apparaat. En dat is best lekker na een dagje in Japan. Vriendelijk personeel en lekker ontbijt. Direct aan een gesellige uitgaansstraat.

2026-09-11 • via Nuitee
Z
Zeynep • couple • it
10
Pros:

I like the location, the beds were comfortable, rooms were clean. Staff was lovely. We were quite satisfied

2026-09-09 • via Nuitee
G
Gear • solo_traveller • fr
10
2026-09-06 • via Nuitee
H
HUI-YING • extended_group • tw
10
整體舒適，地點方便，旁邊就是通天閣，性價比高
Pros:

地點

Cons:

空間較小

2026-09-04 • via Nuitee
D
Diane • couple • be
9
2026-09-03 • via Nuitee
M
Morgane • couple • fr
10
2026-09-02 • via Nuitee
T
Tim • solo_traveller • au
9
2026-08-31 • via Nuitee
V
Vincenzo • solo_traveller • it
10
2026-08-29 • via Nuitee
V
Volkan • family_with_children • de
9
Genel olarak güzel bir konaklama, ancak temizlik konusunda ciddi iyileştirme gerekiyor.
Pros:

Otelin konumu gerçekten çok güzel. Shinsekai bölgesinde olması sayesinde çevrede birçok restoran, mağaza ve ulaşım seçeneği bulunuyor. Konum açısından oldukça memnun kaldık.

Kahvaltı ise otelin en beğendiğimiz özelliklerinden biriydi. Oldukça zengin ve çeşitli bir kahvaltı sunuluyor. Özellikle kahvaltıyı otelde almanızı kesinlikle tavsiye ederim.

Personelin büyük çoğunluğu son derece güler yüzlü, yardımsever ve ilgiliydi. Özellikle kadın çalışanların yaklaşımı gerçekten çok iyiydi; her konuda yardımcı olmaya çalıştılar.

Cons:

En büyük eksik oda temizliğiydi. Odaların temizliği konusunda daha fazla özen gösterilmesi gerektiğini düşünüyorum. Bu seviyedeki bir otelde özellikle temizlik konusunda daha yüksek bir standart bekliyoruz. Oda temizliği kesinlikle geliştirilmesi gereken en önemli konu. Lobide görev yapan erkek çalışanlardan biri bize diğer çalışanlar kadar sıcak ve güler yüzlü gelmedi. Belki sadece duruşu veya iletişim tarzı böyledir, bunu kişisel bir durum olarak değerlendirmiyorum. Yine de misafirlerle iletişimde biraz daha sıcak ve güler yüzlü bir yaklaşım otelin genel hizmet kalitesine olumlu katkı sağlayabilir.

2026-08-28 • via Nuitee
C
carnicero aznar • solo_traveller • es
10
Estancia genial
Pros:

Personal muy atento, perdí la gorra y me la encontraron, facilidad con el equipaje, y muchos productos de acogida.

Cons:

Un poquito de polvo en la repisa de la tele, pero por decir algo.

2026-08-26 • via Nuitee
L
Landi • solo_traveller • ad
7
2026-08-24 • via Nuitee
P
PIN-HSUAN • couple • tw
9
Pros:

The hotel is right on the edge of the 新世界市場 area and very close to 通天閣. Guests can choose a small gift at check-in, which is a nice touch. The rooms are clean and stylishly decorated, and ours had a view of 通天閣.
The restaurant also offers happy hour and an evening buffet every day.
Breakfast was tasty and had a good variety, although only one or two dishes changed from day to day.

2026-08-21 • via Nuitee
K
kevin • family_with_children • us
10
Pros:

The breakfast buffet was delicious, there were many varieties and it is very clean! The room was also clean as well and the environment was well and nice. I would definitely book this hotel again.

2026-08-19 • via Nuitee
T
Tetuya • solo_traveller • jp
7
こんな物だよね〜
Pros:

内緒で美味しいお店を教えてくれました

Cons:

やはり風呂とトイレが一緒なのが

2026-08-14 • via Nuitee