Nevali Hotel & Convention Center

Hotels
8.3 (451 reviews)
BAMSUYU MAHALLESI RECEP TAYYIP ERDOGAN BULVARI NO 2 2/1 , Sanlıurfa , tr

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Aging facilities
Poor service responsiveness

Categories

Cleanliness
7.76
Multiple mentions of cleanliness issues, such as the dirty carpet and general dissatisfaction with room cleanliness.
Service
8.73
Staff were generally described as friendly and helpful in several reviews, though some noted issues with responsiveness.
Location
9.27
The location received favorable mentions, being central and convenient, enhancing the overall experience.
Room Quality
8.22
Room size and comfort were highlighted positively, though issues were noted regarding maintenance.
Amenities
7.25
Amenities received mixed feedback, specifically about the aging sauna and lack of proper services.
Value for Money
8.21
Value perception varied, with some reviews indicating disappointment about unexpected charges.
Food and Beverage
8.76
Breakfast was generally well-received, although it was noted not to meet 5-star expectations.
Overall Experience
8.23
Overall sentiment was positive, tempered by some dissatisfaction with specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:53

Property Description

Luxurious Amenities
NEVALI HOTEL offers a 5-star experience with a hammam, spa center, indoor pool, and sauna. Guests can indulge in relaxation and rejuvenation during their stay.

Convenient Services
Enjoy the convenience of room service, a 24-hour front desk, and currency exchange available to cater to all your needs. The attentive staff ensures a seamless and comfortable stay for all guests.

Ideal Location
Located just 4 km from Balikli Gol and with easy access to Harran and Sanliurfa Bus Station, NEVALI HOTEL provides a perfect base for exploring the city. The nearby Şanlıurfa GAP Airport also offers convenience for travelers.

Book your stay at NEVALI HOTEL now and experience luxury, convenience, and a prime location all in one place.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 451 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 8.22
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.23
X
XUFENG • couple • cn
8
2026-07-04 • via Nuitee
I
Ismail • family_with_children • nl
8
2026-07-01 • via Nuitee
B
Bawar • family_with_children • iq
9
Pros:

Very nice and good service

2026-06-28 • via Nuitee
C
Carolina • couple • co
6
Lost stars
Pros:

Spacious hamam and breakfast (many options). Free parking at the property.

Cons:

The AC was not working properly. Bed sheets had holes in them. Check in took a long time. Although staff were very nice, it was hard to communicate via telephone as I did not speak Turkish.

2026-06-27 • via Nuitee
Y
Yunus • solo_traveller • fr
9
2026-06-24 • via Nuitee
M
Mangoor Baiz • solo_traveller • no
8
Cons:

Kjøleskap fungerer ikke.

2026-06-22 • via Nuitee
Алёна • family_with_children • ru
10
Pros:

Мы были на машине (2 взрослых и 2 детей). Номер большой, комфортный. Машину сотрудник отеля сразу сам отвез на подземную парковку. Завтрак хороший. Там же вечером ужинали, европейская еда по приемлемым ценам.

Cons:

-

2026-06-15 • via Nuitee
B
Brid • couple • gb
8
Professional, friendly and hard working staff made my stay lovely
Pros:

The staff were very friendly and helpful. Breakfast was nice with good choices

Cons:

It was a little too corporate for my taste and the wifi was patchy.

2026-06-15 • via Nuitee
K
KHALID • family_with_children • iq
10
Pros:

Good location in the center.
Clean , good value.
Good breakfast.

Cons:

Staff didn’t cooperate with us about give us 2nd keycard & gave us 2 energy cards.
It’s supposed to give us 2 keycards not 2 energy cards.!

2026-06-09 • via Nuitee
A
ALI BULGURCU • couple • ca
1
Pros:

Nothing!!!! STAY AWAY FROM THIS HOTEL DO NOT BOOK!!!!!!!
THE WORST HOTEL AND MANAGEMENT. IF YOU VALUE YOUR STAY AND WANT TO HAVE THE BEST EXPERIENCE, LITERALLY ANY HOTEL WOULD BE BETTER THAN THIS HOTEL!!!
STAY IN YOUR CAR; IT IS BETTER THAN THIS HOTEL!!!

Cons:

I booked a King Suite with Spa Bath through Booking.com for a 3-night stay in Şanlıurfa. This was not an ordinary trip for me; it was my WEDDING NIGHT stay, meant to be one of the most important and memorable moments of my life.

Instead of the suite I booked, I was given a regular double room. There was no explanation, no prior notice, and no consent for this downgrade. I only realized later that the room I was staying in was not what I had paid for.

This completely affected my wedding experience. The stay that was supposed to be special, memorable, and the highlight of the trip was instead filled with stress, confusion, and frustration.

When I raised the issue, I was told the hotel was fully booked and nothing could be done. They essentially sold my room. Later, management acknowledged the situation and promised it would be fixed and that I would receive a refund, but nothing at all was done during the stay. Even after clear confirmation that there was a problem, I was still left in the wrong room for the duration of my visit.

I was also given inconsistent explanations and promises, including assurances of compensation that were not properly fulfilled. The refund/adjustment provided was minimal and does not reflect the difference between a suite and a standard room, nor the impact this had on my stay.

What makes this worse is that this hotel was presented as one of the better options in the area, and I specifically chose it expecting quality and reliability for such an important occasion. Instead, it completely failed to deliver what was booked and what was promised.

This experience did not just involve a booking issue; it ruined what was supposed to be a once-in-a-lifetime wedding stay. I am going to SUE them for it.

I also have to mention the hotel was not at all 5 stars. It was dirty, smelled bad, and smoking was allowed everywhere. It was filthy.

It is not worth your money. Go stay literally anywhere better than this hotel. Do not waste your money.

2026-06-07 • via Nuitee
M
Maurizio • family_with_children • it
8
Buona struttura con ottima posizione.
Pros:

Colazione abbastanza varia e ricca, camera pulita e dimensione della camera adeguata e posizione perfetta.

Cons:

Abbiamo provato ad andare in piscina, nonostante mancasse mezz'ora alla chiusura, lo staff della piscina mi ha detto che non potevo accedere perche' dovevano iniziare a pulire.

2026-06-01 • via Nuitee
S
Serhad • extended_group • ch
10
2026-05-29 • via Nuitee
R
RAMİL • extended_group • az
10
Pros:

Всё было чисто и хорошо, рекомендую!!!

2026-05-27 • via Nuitee
A
Atko79 • extended_group • hu
8
2026-05-27 • via Nuitee
A
Aida • extended_group • ba
10
Highly recommended
Pros:

Excellent hotel with good location in the center of the city, wonderful rooftop restaurant with an amazing view from the terrace.

Cons:

Big pillows :)

2026-05-26 • via Nuitee
I
Ibrahim • family_with_children • iq
7
2026-05-25 • via Nuitee
T
Thierry • couple • fr
10
Bien
Pros:

L’emplacement, le service voiturier est un plus.

Cons:

Côté ménage, faut faire un effort.

2026-05-24 • via Nuitee
C
Cengiz • solo_traveller • nl
10
2026-05-22 • via Nuitee
J
Jerzy • family_with_children • pl
8
Dobry punkt wypadowy.
Pros:

Wygodne łóżka. Bardzo dobra lokalizacja. Bardzo miła obsługa. Obok autobus do Gobekli Tepe i na lotnisko.

Cons:

Nie przypominam sobie.

2026-05-18 • via Nuitee
M
Muhammed • solo_traveller • de
10
Pros:

Alles super sehr sauber und super lage

Cons:

Nichts

2026-05-17 • via Nuitee