Hotel Aires Bacalar

Hotels
Avenida 3 Esquina Calle 26 , Bacalar , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean accommodations
Friendly staff
Great location
Excellent breakfast
Cons:
Hard beds
No fridge in room
Small bathroom
Intermittent water supply

Categories

Cleanliness
9.78
Reviews frequently mention clean and spacious accommodations.
Service
10
Extremely friendly and helpful staff were highlighted across multiple reviews.
Location
10
Proximity to the lagoon and city center is frequently praised.
Room Quality
9.78
Rooms are described as spacious and well-maintained, though some found beds hard.
Amenities
9.28
Amenities such as breakfast and parking received positive mentions, but a fridge was noted as missing.
Value for Money
9.78
Reviews indicate good value especially compared to other options in Bacalar.
Food and Beverage
9.78
Breakfast is frequently mentioned as excellent and well-arranged.
Overall Experience
10
General sentiment reflects very positive overall experience, with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:08

Property Description

Lake View Balconies
Experience breathtaking views from your own private balcony overlooking the serene lake. Each room is thoughtfully designed to offer comfort and tranquility, with modern amenities for a relaxing stay.

Hot Tub Relaxation
Indulge in ultimate relaxation at our hotel's hot tub. Unwind after a day of exploring Bacalar and rejuvenate your senses in the soothing waters, surrounded by lush greenery and a peaceful ambiance.

Multilingual Assistance
Feel at ease with our friendly and accommodating staff fluent in English, Spanish, and Italian. From check-in to check-out, we are here to ensure your stay is seamless and memorable.

Ready to immerse yourself in a tranquil oasis by the lake? Book your stay at Hotel Aires Bacalar now and let us pamper you with our exceptional services.

Important information:

The lagoon view rooms are subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: CTM

Location

Guest Reviews

Cleanliness: 9.78
Service: 10
Location: 10
Room Quality: 9.78
Amenities: 9.28
Value for Money: 9.78
Food and Beverage: 9.78
Overall Experience: 10
G
GJB • solo_traveller • mx
10
Pros:

El desayuno estaba rico y completo

2026-09-19 • via Nuitee
H
Héloïse • extended_group • fr
9
Petit hôtel de charme incroyable avec piscine
Pros:

Super séjour dans cet hôtel qui a dépassé nos attentes. Le personnel est très à l’écoute et de bon conseil et les chambres sont propres et décorées avec goût. Le petit déjeuner qui se prends dans le restaurant juste à côté est exceptionnel, on a même le choix ! Si nous revenons à Bacalar un jour nous réserverons sûrement de nouveau ici.

2026-09-18 • via Nuitee
S
Sabrina • extended_group • de
10
Pros:

Klimaanlage, die nicht direkt aufs Bett gerichtet ist und somit problemlos die ganze Nacht laufen konnte.

2026-09-18 • via Nuitee
S
Shanty • extended_group • gt
10
Pros:

Atención, opciones de desayuno, tranquilidad y ubicación

Cons:

NA

2026-09-18 • via Nuitee
R
Rob & Ingrid • solo_traveller • nl
9
Prima hotel
Pros:

Goede locatie en super personeel. Bij de receptie namen ze uitgebreid de tijd om alles uit te leggen. Het ontbijt was lekker, met name de yoghurt maar zeker ook de wafel. Er is een lekker zwembadje aanwezig om in af te koelen. Schuin tegenover het hotel zit een leuk restaurant.

Cons:

Wij vonden de bedden nogal hard.

2026-09-17 • via Nuitee
M
Miriam • solo_traveller • mx
9
2026-09-17 • via Nuitee
D
Dafna • solo_traveller • il
7
Pros:

צוות מקסים, מקום מתוחזק וחדרים נעימים ונקיים

Cons:

יש בר לטיני ממש מתחת למלון שפועל עד אמצע הלילה והמוזיקה חזקה מאוד, ואין בידוד לרעש בחדרים אז מרגישים כל בס. כבר שהגעתי איש הצוות אמר שמומלץ לישון ביום ראשון עם אטמי אוזניים כדי שזה לא יפריע. כשאמרתי בבוקר שהרעש באמת בעייתי אמרו לי שזה רק בימי ראשון, אבל בפועל עוד שני לילות המוזיקה נמשכה עד חצות ואחרי. אני לא הצלחתי לישון וזה העפיל על החוויה הטובה מהמלון המקסים הזה. מלון נהדר, אבל אם חשוב לכם שינה שקטה זה כנראה לא המקום לזה

2026-09-16 • via Nuitee
L
Lou • couple • fr
10
L’hôtel parfait
Pros:

Le meilleur logement que nous avons fait au mexique!
équipe accueillante
petit déjeuner parfait
chambre top
on se croirait dans une mini jungle
l’hôtel ne manque de rien
et l’emplacement est top pour tout faire

2026-09-15 • via Nuitee
N
Natalia • extended_group • mx
10
Amazing hotel, unbeatable location, delicious breakfast and great staff
Pros:

I booked last minute, literally 15min before getting there and even though I did, the staff was waiting for us. The hotel is beautiful, the rooms are new, roomy and clean. Free breakfast was included with full service: waiters, coffee or tea, fresh fruit with yogurt and granola, toast, chilaquiles with eggs and beans, and even fresh pastries for dessert.
Honestly this has been one of the best hotel experiences I’ve ever had.

2026-09-13 • via Nuitee
H
Hugo • couple • fr
10
2026-09-13 • via Nuitee
C
chiafox94 • couple • it
10
Il nostro hotel preferito del viaggio, un'esperienza curata in ogni dettaglio.
Pros:

Ho soggiornato in questo Boutique hotel in coppia ad agosto per 1 notte. Dopo una lunghissima ricerca, trovare l'Aires Bacalar è stato un colpo di fortuna: tutto esattamente come me lo aspettavo. Staff meraviglioso fin dal check-in, con la ragazza alla reception che ci ha raccontato con passione tutto su Bacalar e i posti migliori per ammirare l'alba senza turisti. Parcheggio privato incluso. Camera grande, comoda e profumata, con divano e un delizioso terrazzino con amaca, arredata con gusto in stile messicano boho chic. Curata in ogni minimo dettaglio. Bagno pulitissimo, acqua e prodotti da bagno in omaggio, tappi per le orecchie, doccia grande e funzionante, wifi ottimo (raro in zona). Colazione inclusa fatta in casa, bio e genuina, con cucina a vista, servita in una sala panoramica immersa nel verde: opzioni metà alla carta metà fisse, molto abbondanti, con camerieri premurosissimi, disponibili per qualsiasi necessità. Il nostro hotel preferito del viaggio, un'esperienza curata in ogni dettaglio. Estremamente consigliato!

Cons:

L'unico vero rammarico è aver prenotato solo una notte! :(

2026-09-12 • via Nuitee
M
MoniqueSandra • solo_traveller • nl
10
Perfect
Pros:

Geweldig personeel, geweldige ligging. Parkeren op 10 meter afstand op eigen terrein met hek. Een hotel met karakter. De wasservice was goed betaalbaar per zak.

Cons:

Alles was perfect!

2026-09-11 • via Nuitee
M
Marina • solo_traveller • de
10
Große Empfehlung
Pros:

Wunderschöne Gartenanlage, toller Pool und tolle Dachterrasse mit Lagunenblick. Wir haben uns sehr über die Couch im Zimmer gefreut. Das Personal war sehr freundlich und hat den Kontakt zu einem Taxiunternehmen hergestellt, über das wir zwei Ausflüge gemacht haben. Uns hat es so gut gefallen, dass wir spontan noch um eine Nacht verlängert haben.

Cons:

Balkon war nicht ordentlich geputzt und ziemlich sandig.

2026-09-11 • via Nuitee
I
Iacopo • family_with_children • it
9
Top
Pros:

Piscina e amaca, camera veramente molto curata.

2026-09-11 • via Nuitee
D
David • extended_group • es
10
Increíble personal y atención
Pros:

El personal, las instalaciones, el desayuno

2026-09-10 • via Nuitee
J
James • extended_group • gb
10
Excellent place to stay in Bacalar
Pros:

A great hotel in a great location

2026-09-10 • via Nuitee
N
Nina-Maria • family_with_children • de
9
2026-09-09 • via Nuitee
M
Morgan • solo_traveller • us
8
Heart of Bacalar
Pros:

I stayed in a private apartment with separate street entrance and balcony. It was spacious and well equipped and close to everything. The staff were friendly and everything was nice.

Cons:

The furnishing was a little outdated

2026-09-09 • via Nuitee
L
Lahousse • solo_traveller • fr
9
Pros:

L'hôtel est très bien situé à proximité de la place centrale animée en soirée et à proximité des pontons pour pouvoir se baigner.

2026-09-08 • via Nuitee
Z
Zia • couple • mx
8
The hotel is a great value for what you pay for. Its conveniently located to everything.
Pros:

Great location, friendly staff, good breakfast, convenient location and the hotel was quite at night.

2026-09-08 • via Nuitee