Hotel Aires Bacalar

Hotels
Avenida 3 Esquina Calle 26 , Bacalar , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean accommodations
Friendly staff
Great location
Excellent breakfast
Cons:
Hard beds
No fridge in room
Small bathroom
Intermittent water supply

Categories

Cleanliness
9.78
Reviews frequently mention clean and spacious accommodations.
Service
10
Extremely friendly and helpful staff were highlighted across multiple reviews.
Location
10
Proximity to the lagoon and city center is frequently praised.
Room Quality
9.78
Rooms are described as spacious and well-maintained, though some found beds hard.
Amenities
9.28
Amenities such as breakfast and parking received positive mentions, but a fridge was noted as missing.
Value for Money
9.78
Reviews indicate good value especially compared to other options in Bacalar.
Food and Beverage
9.78
Breakfast is frequently mentioned as excellent and well-arranged.
Overall Experience
10
General sentiment reflects very positive overall experience, with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:08

Property Description

Lake View Balconies
Experience breathtaking views from your own private balcony overlooking the serene lake. Each room is thoughtfully designed to offer comfort and tranquility, with modern amenities for a relaxing stay.

Hot Tub Relaxation
Indulge in ultimate relaxation at our hotel's hot tub. Unwind after a day of exploring Bacalar and rejuvenate your senses in the soothing waters, surrounded by lush greenery and a peaceful ambiance.

Multilingual Assistance
Feel at ease with our friendly and accommodating staff fluent in English, Spanish, and Italian. From check-in to check-out, we are here to ensure your stay is seamless and memorable.

Ready to immerse yourself in a tranquil oasis by the lake? Book your stay at Hotel Aires Bacalar now and let us pamper you with our exceptional services.

Important information:

The lagoon view rooms are subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: CTM

Location

Guest Reviews

Cleanliness: 9.78
Service: 10
Location: 10
Room Quality: 9.78
Amenities: 9.28
Value for Money: 9.78
Food and Beverage: 9.78
Overall Experience: 10
E
Elisa • couple • ca
9
Pros:

Hôtel très agréable dans le calme de bacalar, l’hôtel est très bien situé , à deux minutes à pied du lagune, 2 min à pied du fort San felipe et de la place principale, beaucoup de restaurant autour dont le Finistère qui est vraiment excellent et le personnel est adorable. Personnel très charmant, chambre très propre, spacieuse et agréable, on nous a demandé plusieurs fois si on voulait qu’on clean notre chambre alors que nous restions seulement 2 nuits

Cons:

petit malus sur le fait que les coqs font beaucoup de bruit le matin et ce n’est pas très bien isolé

2026-10-31 • via Nuitee
I
Israel • family_with_children • mx
9
2026-10-31 • via Nuitee
J
Jean Paul • family_with_children • fr
9
Pros:

La situation dans la ville

Cons:

Le ventilateur qui ne fonctionnait qu’à haute vitesse

2026-10-30 • via Nuitee
J
Jonathan • couple • be
8
Mooi hotel op een goede locatie met leuk zwembad
Pros:

Mooi zwembad, goed locatie

2026-10-29 • via Nuitee
C
Cynthia04 • family_with_children • fr
7
Hôtel sympa
Pros:

Les petits détails qui font la différence par rapport aux autres hôtels, des produits d'hygiène de qualité, un super petit déjeuner, un personnel professionnel.
Très bon emplacement avec de super restaurants tout autour.

Cons:

Lit trop petit à notre goût, que ce soit en longueur ou en largeur.
Piscine qui ne fait pas rêver ; nous n'avons pas ressenti l'envie de nous y attarder.
Pas de télévision dans la chambre.
Balcon privé non-fumeur

2026-10-29 • via Nuitee
A
Alejandro • couple • es
7
Hotel estándar, para un estancia corta
Pros:

La ubicación del alojamiento, cerca del centro y de la laguna (a pesar de no tener acceso directo), lo hacen muy buena opción. La amabilidad del recepcionista (Felipe) también fue un punto muy positivo, que ayudó en todo momento y resolviendo dudas.

Cons:

Instalaciones algo antiguas, con cama y almohadas incómodas; el desayuno bastante pobre y muy mejorable.

2026-10-28 • via Nuitee
C
Conor • couple • au
9
An excellent stay, we had a great time and loved Bacalar!
Pros:

Loved having the pool to cool off in, the breakfast was excellent (a perfect start to the day), short walk into town with lots of nearby options for food
Very affordable price for laundry also

2026-10-28 • via Nuitee
E
Erica • solo_traveller • us
9
Pleasant Bacalar
Pros:

Breakfast was delicious and a good variety so I didn't have the same thing everyday.

Cons:

Nothing.

2026-10-27 • via Nuitee
C
Courtney • couple • gb
8
Pros:

They decorated the room for my fiancé bday which was so lovely. They were very helpful on the front desk and appreciated the water, coffee and tea provided

2026-10-27 • via Nuitee
D
Delphine • family_with_children • fr
8
Un petit havre de paix avec une touche de modernité.
Pros:

La déco, le personnel très aimable, le côté intimiste, le petit déjeuner.

2026-10-27 • via Nuitee
M
marzia • extended_group • it
7
Bell’ appartamento grade , con tutto il nesessario e doppio bagno , uno solo con la doccia , ma va’ bene , acqua potabil
Pros:

Appartamento e servizi , acqua potabile a disposizione e tutto il necessario per cucinare

Cons:

Lenzuola vecchie e bucate , non sembravano pulite, e la presenza di formiche che salivano sul letto pungendoti , creavano prurito di notte , questo solo nella camera , in soggiorno non c’erano

2026-10-27 • via Nuitee
T
thomas • family_with_children • fr
9
Séjour agréable dans hôtel intimiste
Pros:

Hôtel très propre
Personnel très serviable
Parking juste à côté de l’hôtel

Cons:

Salle de bain pas à la hauteur de la chambre (La porte des toilettes qui ne fermait pas bien et rideau de douche ancien)
Pas de bouteille d’eau dans les chambre

2026-10-27 • via Nuitee
M
Maylis • solo_traveller • fr
10
2026-10-27 • via Nuitee
D
Danielle • solo_traveller • au
10
2026-10-25 • via Nuitee
C
Coralie • family_with_children • fr
10
Au top !
Pros:

La déco le jardin le personnel, ambiance général au top
Proche du centre et de la lagune.
Fenêtre isolation du bruit extérieur, moustiquaire

2026-10-25 • via Nuitee
A
Alex en Mariël • family_with_children • nl
8
Betaalbaar en prima verblijf
Pros:

Leuk, kleinschalig. Prima bedden en heerlijk ontbijt.

Cons:

Met name de badkamer is heel erg basic en heeft aandacht nodig

2026-10-25 • via Nuitee
N
navarrete • family_with_children • mx
9
Todo muy bien, recomiendo ampliamente el hotel.
Pros:

El desayuno está super rico y suficiente, la ubicación del hotel está super bien.
Son todos muy amables

Cons:

Podría haber en las habitaciones un frigobar y un perchero para colgar ropa húmeda.

2026-10-25 • via Nuitee
F
Francesco • couple • it
10
Pros:

Hotel bellissimo
Stanze spaziose e pulite
Posizione ottima e vicino alla laguna
Colazione eccezionale

Cons:

Nulla

2026-10-24 • via Nuitee
A
Andrea • couple • it
10
2026-10-24 • via Nuitee
A
Astrid • family_with_children • fr
9
Cons:

Le bruit de la musique !

2026-10-23 • via Nuitee