Facilities

Health or beauty spa nearby
Comprehensive recycling policy
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Clean accommodations
Friendly staff
Great location
Excellent breakfast
Cons:
Hard beds
No fridge in room
Small bathroom
Intermittent water supply

Categories

Cleanliness
9.78
Reviews frequently mention clean and spacious accommodations.
Service
10
Extremely friendly and helpful staff were highlighted across multiple reviews.
Location
10
Proximity to the lagoon and city center is frequently praised.
Room Quality
9.78
Rooms are described as spacious and well-maintained, though some found beds hard.
Amenities
9.28
Amenities such as breakfast and parking received positive mentions, but a fridge was noted as missing.
Value for Money
9.78
Reviews indicate good value especially compared to other options in Bacalar.
Food and Beverage
9.78
Breakfast is frequently mentioned as excellent and well-arranged.
Overall Experience
10
General sentiment reflects very positive overall experience, with many reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:08

Property Description

Outdoor Pool and Terraces for Relaxation: Enjoy the refreshing outdoor pool or soak in the stunning views from the terrace and garden.

Convenient Amenities: Benefit from complimentary Wi-Fi, concierge services, and bike parking during your stay.

Comfortable Accommodations: Make yourself at home in one of the 6 uniquely decorated guestrooms with private patios and modern amenities.

Experience tranquility at Hotel & Suites Oasis Bacalar. Book now to explore the beauty of Bacalar.

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

9.8
Based on 1888 reviews
Cleanliness: 9.78
Service: 10
Location: 10
Room Quality: 9.78
Amenities: 9.28
Value for Money: 9.78
Food and Beverage: 9.78
Overall Experience: 10
A
Ana Silvia • solo_traveller • mx
10
Pros:

La ubicación cerca de todo, el hotel súper bonito, muy limpio, muy acogedor nos encantó y el desayuno rico

2026-07-04 • via Nuitee
F
Floor • couple • nl
10
Aanrader in Bacalar
Pros:

Top locatie, heel centraal. Personeel was erg vriendelijk. Het zwembad is klein, maar je kan heerlijk even afkoelen

2026-07-01 • via Nuitee
D
David • family_with_children • ca
8
2026-07-01 • via Nuitee
P
Paula • solo_traveller • br
10
Pros:

Localização excelente para passear na praça e ir para o lago. Muito limpo e bem cuidado, o hotel é pequeno mas muito charmoso.

2026-06-30 • via Nuitee
J
James • couple • gb
10
2026-06-30 • via Nuitee
M
Mathieu • couple • be
9
Location and hotel is perfect!
Pros:

Big room and clean swimming pool.
They had a private parking.
Breakfast was great!!

Cons:

A lot of noice from the bar behind the hotel during the night, but they provide earbuds.

2026-06-28 • via Nuitee
A
Andrea • solo_traveller • it
9
Buono in Bacalar
Pros:

Tutto bene organizzato dal check in alle escursioni proposte. Ottima posizione in Bacalar a due passi a tutto.
Gabriel cordiale e fantastico nelle indicazioni date.

Cons:

Stanza e struttura leggermente da riamodernare (ma vedo che ci stanno lavorando).

2026-06-26 • via Nuitee
H
Henry Alejandro • family_with_children • gt
6
Pros:

Amabilidad y atención del personal

Cons:

El A/C ❄️ no estaba funcionando al 100%

2026-06-25 • via Nuitee
I
Ilka • solo_traveller • de
9
Pros:

Das Zimmer ist ohne großen Aufwand, aber sehr harmonisch gestaltet. Schön der Blick in den Garten mit Pool und die Hängematte auf dem Balkon. Sowohl zur Lagune als auch zum Zócalo sind es jeweils nur einige Minuten zu Fuß, Restaurants sind auch in der Nähe. Beim Frühstück müssten wir warten, bis ein Tisch frei wurde, ansonsten war es aber sehr gut und das Personal überall sehr freundlich. Wir können es bei dem guten Preis-Leistungsverhältnis wärmstens empfehlen, wenn man auf den direkten, hoteleigenen Zugang zur Lagune verzichten kann.

2026-06-25 • via Nuitee
J
Jorge • family_with_children • cl
10
Buen lugar para descansar
Pros:

Es tranquilo, muy bien
Mantenido

Cons:

Wifi pésimo

2026-06-24 • via Nuitee
M
Maurice • couple • nl
10
2026-06-24 • via Nuitee
K
Kerstin • solo_traveller • de
10
Pros:

Such a beautiful, cosy, well-maintained and clean resort in a fantastic location! The staff truly made our stay unforgettable, especially Maurice. Thank you for the wonderful time and the outstanding service. We definitely recommend this place! :-)

Cons:

-

2026-06-24 • via Nuitee
M
Multari • solo_traveller • it
8
2026-06-23 • via Nuitee
A
Azaoum • family_with_children • be
9
2026-06-23 • via Nuitee
R
Ronen • couple • il
9
2026-06-18 • via Nuitee
M
Marcelina • couple • pl
10
Super obiekt w centrum z pysznym śniadaniem i ślicznym basenem.
Pros:

Bardzo ładny i czysty pokój - wygodny materac. Obiekt oferuje uroczy basen, idealny do relaksu po jeziorze. Całe miejsce jest bardzo ładnie zaprojektowane i bardzo czyste. Obsługa przemiła. Bardzo dobre i obfite śniadania. Najlepsze śniadanie jakie jedliśmy w hotelu w Meksyku. Lokalizacja jest super, ponieważ wszędzie dostaniesz się na piechotę. Duży plus za dostępny prywatny parking. Jeżeli podróżujesz samochodem, to zostawiasz auto na parkingu i praktycznie nie musisz go używać. Najlepsze jedzenie w bliskiej odległości. Jezioro dosłownie obok. Bardzo polecam masaż! Wraz z mężem skorzystaliśmy z masażu dla par i jesteśmy bardzo zadowoleni. Było super!

Cons:

Zmieniłabym jedynie poduszki do spania. Były mało wygodne.

2026-06-18 • via Nuitee
R
Ronen • solo_traveller • il
9
2026-06-18 • via Nuitee
R
Rhonda • couple • us
10
We’ll be back.
Pros:

Great location, friendly staff, tropical gardens, and a very boutique feeling.
It’s a great value for the money.

Cons:

Nothing

2026-06-17 • via Nuitee
S
SAMANTHA • couple • fr
10
Magnifique séjour
Pros:

Tout. La localisation est proche de tout: restaurant, la lagune et les activités aux alentours.
L’accueil est agréable et le lieux est magnifique et propre. Je recommande fortement. Petit déjeuner très bon.

Cons:

Rien

2026-06-17 • via Nuitee
J
José Roberto • solo_traveller • mx
9
Pros:

Las habitaciones y la terraza

Cons:

Los mosquitos

2026-06-16 • via Nuitee