Tailormade Hotel METROPOL St Gallen

Hotels
8.4 (1555 reviews)
Bahnhofplatz 3 , St. Gallen , CH

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Central location
Good breakfast
Cons:
Noisy environment
Complicated check-in process
Limited amenities

Categories

Cleanliness
8.11
The reviews highlighted very clean rooms but mentioned some issues with self-checkin causing inconvenience.
Service
8.58
Guests noted friendly and helpful staff despite some complaints regarding the check-in process.
Location
8.62
The location is described as very central, close to transport and city center, but sometimes noisy.
Room Quality
8.27
Rooms were generally clean and accommodating, but noise and lighting issues were mentioned.
Amenities
8.1
Basic amenities met expectations, but issues such as no refrigerator and small TV were noted.
Value for Money
8.46
Guests felt they received good value, particularly for the location and included breakfast.
Food and Beverage
8.61
Breakfast was well received, with a varied selection that guests found satisfying.
Overall Experience
8.48
Overall, guests had a positive experience but some issues impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:26

Property Description

Luxurious Accommodation
Experience elegance and comfort at the stylish Hotel Metropol, conveniently situated in the heart of the city. The well-appointed rooms provide a luxurious retreat after a day of exploring.

Fine Dining Experience
Indulge in a culinary journey at the O'Premier restaurant, where local cuisine with a Mediterranean twist is served against the backdrop of panoramic views. Savour a delightful 3-course dinner crafted from fresh local ingredients and paired with exquisite wines from the hotel's cellar.

Modern Amenities
Stay connected with complimentary WiFi throughout the property and enjoy the convenience of cable TV in your room. Immerse yourself in luxury and convenience at Hotel Metropol.

Ready to elevate your travel experience? Book your stay at Hotel Metropol now.

Important information:

Guests have the possibility to park at locations nearby (Rathausgarage at Poststrasse 28 or City Bahnhofsgarage at Lagerstrasse 6) for a fee of CHF 25 per day.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1555 reviews
Cleanliness: 8.11
Service: 8.58
Location: 8.62
Room Quality: 8.27
Amenities: 8.1
Value for Money: 8.46
Food and Beverage: 8.61
Overall Experience: 8.48
D
Donaldson • extended_group • ch
9
Wonderful stay
Pros:

Great stay. An extra bravo for having shower gel and shampoo in containers with writing I can actually read.

2026-10-16 • via Nuitee
L
Livia • solo_traveller • ch
10
2026-10-15 • via Nuitee
A
Andrea • solo_traveller • ch
9
2026-10-13 • via Nuitee
M
Manuela • solo_traveller • ch
8
2026-10-13 • via Nuitee
L
Ludovic • extended_group • ch
7
Pros:

Très bon emplacement

2026-10-12 • via Nuitee
C
Claudia • couple • ch
9
2026-10-11 • via Nuitee
B
Beatrice • solo_traveller • ch
10
Pros:

Hilfsbereites Personal

2026-10-11 • via Nuitee
D
Daniel • couple • ch
10
2026-10-10 • via Nuitee
S
Suzanne • couple • au
9
Very comfortable close to Transport and walking distance to down town
Pros:

Across the road from the railway station but it was not noisy. Extremely comfortable bed. Coffee & tea supplied. Very Clean and spacious room.

Cons:

Coffee machine needed bigger cups because when you made a cup of tea it produced to much water for the smaller cups provided.

2026-10-10 • via Nuitee
B
Beatrix • solo_traveller • ch
10
2026-10-10 • via Nuitee
M
Manuela Rohrer • couple • ch
8
Toller Kurztrip in St. Gallen
Pros:

Gutes Mittelklassehotel und ideal für eine Städtereise oder wenn man beruflich in St. Gallen ist. Es ist total zentral vis-a-vis des Bahnhofes gelegen. Das Personal war sehr nett und das Zimmer sehr sauber. Beim Frühstück gab es eine schöne Auswahl, für jeden Geschmack war etwas dabei.

2026-10-10 • via Nuitee
M
Marino • solo_traveller • ch
8
2026-10-10 • via Nuitee
S
simon • solo_traveller • gb
10
An amazing stay
Pros:

An excellent location, directly opposite St Gallen main station.
Easy check in and out.
Lovely comfortable bed and room with a fridge and coffee machine.

Friendly and very helpful staff.

Cons:

Nothing to dislike.

2026-10-09 • via Nuitee
B
Bettina • couple • de
8
Gutes Hotel in sehr zentraler Lage
Pros:

Zentrale Lage direkt m Bahnhof, sauber, moderne Zimmer, gutes Frühstück mit sehr gutem Service, freundliche Mitarbeiter

Cons:

Organisation des Check-in bei unbesetzter Rezeption kann durchaus nochmals überdacht werden!

2026-10-08 • via Nuitee
H
Helena • extended_group • ch
8
Hat tip top gepasst - Preis-Leistung passt.
Pros:

Lage gleich neben dem Bahnhof. Vielleicht dadurch eher lärmig, wenn das Zimmer gegen den Bahnhof ist. Frühstück perfekt.

Cons:

Badezimmer dürfte ein bisschen grösser sein. Vor allem wenn man zu zweit ist.

2026-10-07 • via Nuitee
A
Antonia P. • solo_traveller • ch
8
A good hotel to stay in St.Gallen
Pros:

Staff was very kind and helpful, especially a Portuguese gentleman who took care of my check-in.

Cons:

I wish I had some slippers and toiletry in the room; The foor of the shower was a bit slippery.

2026-10-07 • via Nuitee
B
Braga Alexander • solo_traveller • ch
8
😀👍🏿
2026-09-19 • via Nuitee
B
bashiu • solo_traveller • ch
8
2026-09-19 • via Nuitee
S
Sibylle • solo_traveller • de
9
Pros:

Ein guter Ort um die wunderschöne Altstadt zu Fuß zu erkunden.
Sehr freundliches Personal, gute Einrichtung und ein liebevoll zusammengestelltes Frühstück sorgen für einen angenehmen Aufenthalt.

2026-09-19 • via Nuitee
A
Alissa • solo_traveller • ch
8
2026-09-15 • via Nuitee