Ruby Luna Hotel Dusseldorf by IHG

Hotels
8.5 (7740 reviews)
Kasernenstrasse 39 , Düsseldorf , de

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Friendly staff
Great location
Unique bar amenities
Cons:
Mold in the shower
Long wait at check-in
Lack of pillows on request

Categories

Cleanliness
7.58
There were mentions of mold in the shower and issues with the sink drainage.
Service
9.05
The staff were described as friendly, professional, and welcoming.
Location
9.09
The hotel has excellent accessibility to transport and is close to Christmas markets.
Room Quality
8.54
Rooms were noted to be clean and comfortable but lacked tea/coffee facilities.
Amenities
8.57
The bar area and guitar installations were a unique feature.
Value for Money
8.53
The hotel was considered a good deal given its location and service.
Food and Beverage
8.08
Breakfast had a good variety and was well received, despite some queues.
Overall Experience
8.55
Overall, the experience was enjoyable with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 10:58

Property Description

Modern Comfort and Convenience

Located in the heart of Düsseldorf, Ruby Luna Hotel Dusseldorf offers express check-in, free WiFi, and a stylish bar for guests to unwind. The air-conditioned rooms feature a flat-screen TV and a private bathroom, ensuring a comfortable stay.

Delicious Breakfast Options

Start your day right with a buffet offering continental and vegetarian breakfast choices. Whether you prefer a hearty meal or a lighter option, the hotel has you covered with a variety of selections to suit your taste.

Prime Location and 24/7 Service

With popular attractions like Königsallee and Stadterhebungsmonument just steps away, Ruby Luna Hotel Dusseldorf provides easy access to the city's landmarks. Plus, our multilingual staff is available round-the-clock to assist you during your stay.

Book your stay at Ruby Luna Hotel Dusseldorf now for a memorable experience in Düsseldorf!

Important information:

Please note that the hotel accepts credit card payment only. Cash payments are not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 7740 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
C
Cressida • family_with_children • de
8
2026-08-22 • via Nuitee
M
MarkB • solo_traveller • de
10
Pros:

Das Frühstücksbuffet war sehr gut. Olya und Sandy waren tolle Gastgeber

2026-08-22 • via Nuitee
F
Fabian • couple • de
9
2026-08-22 • via Nuitee
J
Jürgen • couple • de
7
War trotzdem gut
Pros:

Lage

Cons:

Die Bar … Chaos und waren nicht in der Lage die Gäste bei hoher Frequenz professionell zu bedienen. Das war dort schon besser …

2026-08-21 • via Nuitee
E
Esteban • solo_traveller • py
10
2026-08-21 • via Nuitee
A
Andrea • couple • it
7
Personale poco empatico, struttura buona
2026-08-21 • via Nuitee
D
Dal • solo_traveller • au
9
2026-08-20 • via Nuitee
C
Chris • solo_traveller • de
9
Pros:

schnelles online check-in im Hotel

Cons:

nichts

2026-08-20 • via Nuitee
K
Kevin • extended_group • nl
8
Mooi hotel met prima kamers op zeer goede locatie
Pros:

Ligging, kamers, Marshall speaker, rooftop bar

Cons:

Ontbijt werd niet heel goed aangevuld

2026-08-20 • via Nuitee
S
Stefan • couple • de
10
2026-08-19 • via Nuitee
D
Dirk • couple • de
10
Pros:

Zentrale Lage

Cons:

Unübersichtliches Frühstücksbüffet

2026-08-19 • via Nuitee
D
Dewi • couple • nl
9
2026-08-18 • via Nuitee
M
Magdalena • couple • de
10
2026-08-17 • via Nuitee
K
kaanceyhan • couple • tr
9
2026-08-17 • via Nuitee
J
Jurrien • solo_traveller • nl
5
Was ok.
Pros:

De bedden en het personeel

Cons:

Ontbijt was matig, veel was snel op en werd laat aangevuld, personeel was ok. Er kan geen raam open in je kamer, dat slaapt niet lekker, is uiteraard persoonlijk.

2026-08-17 • via Nuitee
S
Sunela • family_with_children • be
10
Dream Hotel😍
Pros:

Everything was great.👍🏼

Thank you very much.🥰

2026-08-17 • via Nuitee
S
Sina • couple • de
7
Pros:

Schönes Design

Cons:

Viel zu wenig Personal
Chaos beim Frühstück, keine Tassen/Teller/Besteck mehr vorhanden
Hotel schön, Frühstück außer Haus empfohlen

2026-08-17 • via Nuitee
I
Ian • couple • gb
9
2026-08-17 • via Nuitee
J
Johannes • couple • de
9
2026-08-17 • via Nuitee
B
Benedikt • solo_traveller • de
8
2026-08-17 • via Nuitee