Ruby Luna Hotel Dusseldorf by IHG

Hotels
8.5 (7740 reviews)
Kasernenstrasse 39 , Düsseldorf , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Friendly staff
Great location
Unique bar amenities
Cons:
Mold in the shower
Long wait at check-in
Lack of pillows on request

Categories

Cleanliness
7.58
There were mentions of mold in the shower and issues with the sink drainage.
Service
9.05
The staff were described as friendly, professional, and welcoming.
Location
9.09
The hotel has excellent accessibility to transport and is close to Christmas markets.
Room Quality
8.54
Rooms were noted to be clean and comfortable but lacked tea/coffee facilities.
Amenities
8.57
The bar area and guitar installations were a unique feature.
Value for Money
8.53
The hotel was considered a good deal given its location and service.
Food and Beverage
8.08
Breakfast had a good variety and was well received, despite some queues.
Overall Experience
8.55
Overall, the experience was enjoyable with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 10:58

Property Description

Modern Comfort and Convenience

Located in the heart of Düsseldorf, Ruby Luna Hotel Dusseldorf offers express check-in, free WiFi, and a stylish bar for guests to unwind. The air-conditioned rooms feature a flat-screen TV and a private bathroom, ensuring a comfortable stay.

Delicious Breakfast Options

Start your day right with a buffet offering continental and vegetarian breakfast choices. Whether you prefer a hearty meal or a lighter option, the hotel has you covered with a variety of selections to suit your taste.

Prime Location and 24/7 Service

With popular attractions like Königsallee and Stadterhebungsmonument just steps away, Ruby Luna Hotel Dusseldorf provides easy access to the city's landmarks. Plus, our multilingual staff is available round-the-clock to assist you during your stay.

Book your stay at Ruby Luna Hotel Dusseldorf now for a memorable experience in Düsseldorf!

Important information:

Please note that the hotel accepts credit card payment only. Cash payments are not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 7740 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
C
Cem • couple • tr
10
2026-09-19 • via Nuitee
P
PENELOPE • solo_traveller • es
10
Pros:

La decoración

Cons:

Un poco lejos del centro

2026-09-19 • via Nuitee
R
Rebecca • solo_traveller • gb
8
2026-09-18 • via Nuitee
G
Gisele • solo_traveller • de
10
2026-09-18 • via Nuitee
P
Patrick • extended_group • at
10
2026-09-18 • via Nuitee
L
Loes • couple • nl
10
2026-09-17 • via Nuitee
L
Linda • family_with_children • gb
10
2026-09-17 • via Nuitee
M
Mateusz • solo_traveller • de
8
Pros:

Die Lage zur Altstadt was super

2026-09-17 • via Nuitee
A
ach • couple • pl
5
2026-09-17 • via Nuitee
S
simone • couple • it
10
2026-09-17 • via Nuitee
A
Ana • couple • ch
9
2026-09-16 • via Nuitee
N
Nikita • solo_traveller • ru
10
2026-09-16 • via Nuitee
E
Ertan • couple • de
8
2026-09-16 • via Nuitee
J
Jecht • solo_traveller • be
8
Pros:

Personal war wirklich sehr freundlich.
Zimmer war auch klasse.

Cons:

Das Frühstück war ok...könnte aber etwas mehr Auswahl sein....und die gekochten Eier waren wieder kalt (das letzte Mal auch).
Die Toiletten im Gemeinschaftsbereich sind ziemlich dunkel.

2026-09-16 • via Nuitee
N
Nicolò Maria • solo_traveller • it
10
Confortevole
Pros:

Tutto

Cons:

Niente

2026-09-16 • via Nuitee
M
Mic • extended_group • de
10
Wunderbar! Sehr freundliches Personal!
Cons:

Kein Raum für die Toilette

2026-09-15 • via Nuitee
K
Kristina • solo_traveller • de
7
2026-09-15 • via Nuitee
T
Thomas • couple • de
9
Tolles Hotel schöne angelegt mit Geschmack.
Pros:

Tolle Hotel super Mitarbeiter

Cons:

Leider sind die duschen nicht so toll konzipiert.
Das Wasser läuft ins ganze Bad beim Duschen sodass die Toilette dann unter Wasser steht. Man ist gezwungen ein Handtuch zu opfern um das Wasser beim duschen zu stauen.

2026-09-14 • via Nuitee
T
Thomas • couple • de
9
2026-09-14 • via Nuitee
V
Viviane • family_with_children • de
8
war schön
Pros:

Schönes Zimmer, tolle Aussicht und bequemes Bett! Ich hatte einen Drink an der Bar und der war auch richtig gut!

Cons:

Nur Kartenzahlung ist für mich sonst ein No-Go, ich möchte meinen Drink auch bar bezahlen können. Das ist ein legales Zahlungsmittel!

2026-09-14 • via Nuitee