Ruby Luna Hotel Dusseldorf by IHG

Hotels
8.3 (7867 reviews)
Kasernenstrasse 39 , Düsseldorf , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Very central, excellent location near Altstadt and shopping
Friendly, helpful staff (several mentions, including named staff)
Clean, fresh rooms and stylish design
Good breakfast / buffet
Nice views from higher floors
Good value for money
Attractive bar area
Cons:
Rooms can be quite small with limited storage
Missing in-room amenities (no mini-fridge, no coffee machine)
No evening dining/restaurant service
Self check-in can feel impersonal
Occasional bar noise and slow coffee service at breakfast
Some rooms have open-plan bathrooms or lack full doors

Categories

Cleanliness
8.7
Multiple reviews explicitly mention fresh/clean rooms and pleasant smells; overall cleanliness is praised.
Service
8.8
Staff repeatedly described as very friendly and helpful (named staff praised); some guests appreciated reception/bar assistance.
Location
9
Location is consistently highlighted as excellent—very central, close to Altstadt, shopping and sights, with good room views.
Room Quality
7.2
Rooms are described as stylish with good beds and views, but several guests noted small room size, limited storage, lack of full bathroom doors and sometimes poor sight/visibility.
Amenities
6.8
Guests repeatedly mention missing amenities (no mini-fridge, no in-room coffee machine, no evening dining service) and impersonal automatic check-in; bar exists but some noise reported.
Value for Money
8.7
Several reviews call the hotel very good value for money and mention price-appropriate quality and experience.
Food and Beverage
8.6
Breakfast/buffet is praised in many reviews for quality and selection; limited evening food service and slow coffee service at breakfast were noted as drawbacks.
Overall Experience
8.6
Overall guest sentiment is positive with many saying they'd return; some negatives (noise, small rooms, missing amenities) moderate the otherwise strong experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Modern Comfort and Convenience

Located in the heart of Düsseldorf, Ruby Luna Hotel Dusseldorf offers express check-in, free WiFi, and a stylish bar for guests to unwind. The air-conditioned rooms feature a flat-screen TV and a private bathroom, ensuring a comfortable stay.

Delicious Breakfast Options

Start your day right with a buffet offering continental and vegetarian breakfast choices. Whether you prefer a hearty meal or a lighter option, the hotel has you covered with a variety of selections to suit your taste.

Prime Location and 24/7 Service

With popular attractions like Königsallee and Stadterhebungsmonument just steps away, Ruby Luna Hotel Dusseldorf provides easy access to the city's landmarks. Plus, our multilingual staff is available round-the-clock to assist you during your stay.

Book your stay at Ruby Luna Hotel Dusseldorf now for a memorable experience in Düsseldorf!

Important information:

Please note that the hotel accepts credit card payment only. Cash payments are not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 7867 reviews
Cleanliness: 8.7
Service: 8.8
Location: 9
Room Quality: 7.2
Amenities: 6.8
Value for Money: 8.7
Food and Beverage: 8.6
Overall Experience: 8.6
L
Leyla • couple • tr
9
2026-11-07 • via Nuitee
A
Antoine • couple • gb
8
2026-11-07 • via Nuitee
A
Angelika • couple • de
10
2026-11-07 • via Nuitee
J
Joachim Wuermeling • solo_traveller • de
9
2026-11-07 • via Nuitee
J
Jan-Peter • couple • de
8
2026-11-05 • via Nuitee
T
Torsten • couple • de
8
2026-11-05 • via Nuitee
M
Maarten • solo_traveller • nl
9
Pros:

Breakfast was very good. Nice variety of fruit and bread.

Cons:

Check-in took too long.

2026-11-05 • via Nuitee
L
Lilija • couple • de
8
2026-11-04 • via Nuitee
L
Laura • couple • es
8
Pros:

La ubicación, el desayuno muy variado y muy rico. El personal súper amable. En recepción había una chica canaria y fue como estar en casa.

Cons:

Que la ventana de la habitacion daba a un pasillo del hotel y ni podíamos subir mucho el estor. Todo lo demás fue estupendo.

2026-11-03 • via Nuitee
A
Alexander • extended_group • de
10
2026-11-03 • via Nuitee
J
Jantje • couple • nl
9
2026-11-02 • via Nuitee
M
Mareike • couple • de
10
Pros:

Gute Lage

2026-11-02 • via Nuitee
P
Pecasse • couple • nl
10
We zijn zeer tevreden en komen zeker nog een keer terug.
Pros:

Niet gehad

Cons:

Koelkastje op de kamer zou wel fijn zijn.

2026-11-02 • via Nuitee
H
helmut erich • couple • de
7
2026-11-02 • via Nuitee
R
Rick • extended_group • nl
8
Mooi weekend gehad
Pros:

Perfecte locatie

2026-11-02 • via Nuitee
S
Sabine • couple • de
6
2026-11-02 • via Nuitee
V
Vinciane • couple • be
9
Pros:

Chambre spacieuse, confortable et bien agencée
Propre et pratique

Cons:

Douche à vitres transparente vers la chambre. Si l'on est pas en couple, c'est peu pratique !

2026-11-02 • via Nuitee
R
Ramunas • extended_group • lt
9
Nice hotel
Pros:

Good hotel, good location, nice room. Very nice personal.

Cons:

I would say almost nothing, only I would miss more options for breakfast.

2026-11-02 • via Nuitee
S
Samet • couple • be
10
Cons:

Notre chambre avait un vise à vis avec le couloir.

2026-11-01 • via Nuitee
M
Michael • couple • de
8
Tolles Stadthotel
Pros:

Sehr freundliche Mitarbeiter an der Rezeption und der Bar, die zu unserer großen Freude auch um 24 Uhr nach dem Konzertbesuch noch geöffnet hatte.

Cons:

Kaffee im Zimmer wäre schön und auch wenigstens eine Flasche Wasser

2026-11-01 • via Nuitee