Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Excellent central location (close to stations and shops)
Exceptional amenities (24h snacks/drinks, arcade, massage chairs, foot baths, jacuzzi)
Spacious rooms and family-friendly room options
Accommodating and friendly staff reported by many guests
Convenient on-site facilities (cafe, free refreshments, entertainment)
Cons:
Smoking smell in some rooms / too much smoking reported
Breakfast often criticized (limited choices, not western/gluten-free friendly)
Perceived poor value / considered expensive by multiple guests
Strange or strict hotel rules (e.g., single room card usage) felt intrusive
Occasional language barriers and inconsistent housekeeping
Location near nightlife/entertainment district may be unsuitable for some families

Categories

Cleanliness
7.8
Mixed reports: several guests noted spacious, clean rooms, but multiple mentions of smoke smell, odd odors in entrance areas and inconsistent room cleaning led to a slightly reduced score.
Service
8.8
Generally helpful and accommodating staff in many reviews (free happy hour, attentive service), though some guests reported language barriers and unhelpful interactions; overall slightly above target due to frequent praise for accommodating staff.
Location
10
Consistently praised as extremely central and convenient (close to stations, shops and nightlife); ideal for many travellers though proximity to entertainment district may be less suitable for some families.
Room Quality
8.9
Rooms described as spacious with extras (jacuzzi, larger family rooms), but occasional poor views, lighting issues and smoking in requested non-smoking rooms tempered a top score.
Amenities
10
Outstanding amenity offering repeatedly highlighted: 24-hour snacks/drinks, arcade/game room, massage chairs, foot baths, free toiletries and extras — a major strength of the hotel.
Value for Money
7
Several guests felt the hotel was expensive for what was offered and reported poor value; repeated comments that price did not match expectations lowered this score.
Food and Beverage
7.6
Mixed: free 24-hour snacks/drinks and evening happy hour were praised, but breakfast suffered frequent criticism (limited choice, not western-friendly, no gluten-free options) reducing the rating.
Overall Experience
9.5
Many guests called it a highlight or a favourite due to the facility and unique amenities; despite some negatives (smoke smell, breakfast, rules) the overall impression is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 18:44

Property Description

Luxurious Asian Breakfast and Free WiFi
Hotel Balian Resort Shinjuku Honten offers a delightful Asian breakfast and complimentary WiFi for all guests, ensuring a satisfying start to your day and seamless connectivity throughout your stay.

Relaxation and Entertainment
Indulge in the property's hot tub for a rejuvenating experience, showcase your singing talent with karaoke facilities, or enjoy the convenience of room service for a cozy night in. The perfect blend of relaxation and entertainment awaits you.

Exciting Recreational Activities
Unwind with a game of billiards, table tennis, or darts at this 3-star love hotel, providing ample opportunities for leisure and fun during your visit.

Book your stay at Hotel Balian Resort Shinjuku Honten (Adult Only) now to experience these exceptional amenities and more in the heart of Tokyo.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 290 reviews
Cleanliness: 7.8
Service: 8.8
Location: 10
Room Quality: 8.9
Amenities: 10
Value for Money: 7
Food and Beverage: 7.6
Overall Experience: 9.5
M
Maia • solo_traveller • fr
5
Pros:

Pas grand chose... L emplacement

Cons:

La vétusté des chambres, la décoration, le petit déjeuner vide et très mauvais

2026-08-24 • via Nuitee
M
Mia • couple • au
10
2026-08-18 • via Nuitee
亮平 • solo_traveller • jp
4
Pros:

アメニティ充実してる。ルームサービスがとても良い。

Cons:

部屋がとにかく古くて使い込まれている。味と言えばそれまでだが。

体調が悪かったから咳が止まらなかったのもあるが、埃っぽいのは残念でした。あとクーラーから出て蹴る風が喉に悪くてクーラー切ってた。

2026-08-17 • via Nuitee
S
SOPHIE • family_with_children • fr
9
2026-08-16 • via Nuitee
Y
Yuki • solo_traveller • jp
10
2026-08-16 • via Nuitee
A
Abdul Qayyum • family_with_children • ae
6
Location was helpful
Pros:

Smoking rooms. Location. Rooms were spacious, Bigger than other hotels in japan usuallu . Extra amenities in the room was very helpful. Jacuzzi tub was a plus.

Cons:

It is not recommended for families .
Lighting was less

2026-08-04 • via Nuitee
S
silvia • solo_traveller • es
10
2026-08-02 • via Nuitee
K
KASUMI • couple • jp
10
楽しかった
Pros:

アメニティの充実

Cons:

駐車場がない

2026-07-22 • via Nuitee
R
Rajat • solo_traveller • gb
3
2026-07-17 • via Nuitee
測試 • family_with_children • tw
9
Pros:

飯店提供每日簡單早餐和拉麵消夜，這次因颱風連住四天，每日菜色有些微調整，家庭房空間寬敞。一樓提供免費按摩椅和飲料吧，設有遊戲間(桌球撞球飛鏢和免費電動)，小孩玩到不想出門。
旁邊有萬國藥妝及便利商店，地點便利。

Cons:

鄰近歌舞伎町，家庭商務客較少，常有男女短期休息。晚上房務人員仍清潔房間。但房間隔音佳，雖鄰近馬路但整潔安靜無菸味。

2026-07-15 • via Nuitee
R
Ranjit • solo_traveller • gb
8
Good hotel closer to stations, good enetertainment facilities.
Pros:

Location, facilities, food and drinks.

Cons:

Breakfast time could have been extended.

2026-07-09 • via Nuitee
A
Aziza • extended_group • ae
6
2026-07-08 • via Nuitee
L
Lena • family_with_children • se
9
Bra läge, trevlig personal.
Pros:

Inredningen!

Cons:

Lite konstiga regler, endast ett rumskort och detta måste användas i hissen. Vi är en familj på fem! Kortet ska lämnas in varje gång man lämnar hotellet plus att ange beräknad tid för återkomst. Känns lite övervakande.

2026-07-07 • via Nuitee
Y
Yeliz • extended_group • tr
7
Pros:

Konumu, temizliği be oda büyüklüğü. Bizim rezerve ettiğimiz oda boşaltılmadığı için daha büyük bir oda verildi:)

Cons:

Kahvaltısı çok kötüydü

2026-07-03 • via Nuitee
M
Martha • extended_group • gb
6
The room was lively but the view very poor. Asked for a non smoking room but it smelt like people had been smoking in it
Pros:

Location

Cons:

Majority of staff were not helpful and a major lack of English proved to make the stay more challenging.

2026-06-30 • via Nuitee
J
Jean marc • solo_traveller • il
9
2026-06-30 • via Nuitee
K
Kameron • family_with_children • jp
10
2026-06-26 • via Nuitee
W
Weng • family_with_children • ph
8
Happy
Pros:

Almost complete amenities and good location

Cons:

Expensive

2026-06-24 • via Nuitee
E
Eugene • couple • ca
6
Pros:

Good services

Cons:

Too much smoking

2026-06-22 • via Nuitee
K
Kristy • couple • au
3
I wouldn’t stay here again
Pros:

Close location

Cons:

The value of money was not worth it. Was quite expensive for what it is.

2026-06-22 • via Nuitee