Hotel Bardo - Adults Only

Hotels
9.4 (526 reviews)
Av La Selva entre Kohunlich Xcaret Y , Tulum , mx

Free
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Garden
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Beautiful surroundings
Cons:
High prices for food and drinks
Issues with cleanliness and humidity

Categories

Cleanliness
9.14
Some guests mentioned issues like humidity and odors in the room.
Service
9.99
Many reviews praised the friendliness and helpfulness of the staff.
Location
9.15
The location is described as not being very close to downtown and public beaches.
Room Quality
9.6
Rooms were noted to be beautiful, but issues with the pool and humidity were mentioned.
Amenities
9.63
The facilities are generally good, although some pools were too cold to use.
Value for Money
8.59
Several reviews indicate that the prices, particularly for food and drinks, are too high for the value offered.
Food and Beverage
9.14
Food quality received mixed reviews, with some guests disappointed by options and prices.
Overall Experience
9.99
Most guests enjoyed their stay and found it peaceful and relaxing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:45

Property Description

Luxurious Accommodations
Hotel Bardo - Adults Only in Tulum offers air-conditioned rooms with free WiFi, private parking, and room service. Each room features a terrace with garden views, ensuring a relaxing stay.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool with stunning pool views or explore the garden and shared lounge. The hotel also provides free bikes for convenient transportation in the area.

Culinary Delights
Indulge in a delicious meal at the on-site restaurant or sip on refreshing drinks at the bar. Don't miss the opportunity to start your day with a satisfying American breakfast during your stay.

Experience luxury and tranquility at Hotel Bardo - Adults Only. Book now for an unforgettable getaway.

Important information:

We are pet friendly! However, we charge a cleaning fee during your fur baby's stay. All animals are the responsibility of their owners as we are not responsible for the well being of animals on our premises. Animals are not to be left unattended in our rooms for any reason.

If the guest arrives and decides to leave early, the entire stay is charged and is non refundable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.4
Based on 526 reviews
Cleanliness: 9.14
Service: 9.99
Location: 9.15
Room Quality: 9.6
Amenities: 9.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.99
T
Tonayo couple jp
10
Amazing!
Pros:

I had to extend my stay for one more night because this hotel is truly amazing. Every detail made my experience exceptional: the pools, the shower, the cleanliness, and the overall attention exceeded my expectations.

The atmosphere of the hotel is incredible, and you can really appreciate the care put into every space. I definitely recommend it 100% to anyone looking for a special, comfortable place with an unforgettable experience.

2026-07-22 via Nuitee
A
Agathe couple fr
9
Un magnifique séjour, sublimé par l’accueil de Fernando.
Pros:

Nous avons passé un excellent séjour. La chambre est magnifique, l’hôtel est calme et l’atmosphère est vraiment reposante. Un immense merci à Fernando, qui a rendu notre expérience encore plus spéciale. Chaque soir, il nous recommandait un restaurant (dont le meilleur de tout notre séjour au Mexique !) et prenait le temps de nous demander comment s’était passée notre soirée. Suite à l’annulation de notre excursion la veille, il s’est également démené pour nous en trouver une similaire pour le lendemain. Son professionnalisme, sa gentillesse et son attention ont vraiment fait la différence.

Cons:

Le ménage est fait chaque jour, mais les capsules de café n’ont pas été réapprovisionnées quotidiennement. De plus, la climatisation est installée juste au-dessus du lit, soufflant directement sur la tête pendant la nuit. Cela m’a malheureusement rendue malade, ce qui est dommage pour un établissement de ce standing.

2026-07-22 via Nuitee
T
Tonayo couple jp
10
Excellent experience!
Pros:

Excellent experience! Hotel Bardo exceeded our expectations. The staff was incredibly friendly, attentive, and always willing to help. The wellness activities were a wonderful way to relax, the pool is absolutely beautiful, and the warm Mexican hospitality made our stay even more special. We can't wait to come back!

Cons:

Honestly, nothing to complain about.

2026-07-20 via Nuitee
J
Jesus couple mx
10
A peaceful escape with exceptional service.
Pros:

Beautiful villas, amazing food, and one of the friendliest hotel teams I’ve ever experienced. The atmosphere is incredibly peaceful, and every detail makes you feel relaxed from the moment you arrive. They even surprised us with a candlelit room, and we were lucky enough to enjoy live music during dinner. Those little touches made the experience even more memorable.

Cons:

Nothing at all. I just wish I had stayed longer.

2026-07-17 via Nuitee
A
Allison couple au
9
A lovely relaxing place to stay.
Pros:

The rooms and pool were nice.

Cons:

There was no shuttle to town.
No maps were provided which made it hard to get around.

2026-07-17 via Nuitee
P
Patricia couple mx
10
Mi oasis favorito en Tulum
Pros:

Me gustó absolutamente todo. Nos recibieron con una bebida refrescante a la llegada. Esperamos un poco por la habitación ya que llegamos temprano pero el concierge se aseguró de instalarnos cómodamente en el bar. Mi habitación fue mi lugar favorito en todo el hotel, te da una sensación de lujo en la jungla. Gracias a todo el staff de Bardo, definitivamente volveremos!!!

Cons:

Debí reservar mas noches ya que tienen un programa de actividades diarias (yoga, etc) y no pude disfrutarlo por hospedarme una sola noche.

2026-07-16 via Nuitee
D
Dana solo_traveller gb
10
Can’t wait to go back !
Pros:

One of the best hotels I’ve ever been to / gorgeous rooms and extremely kind staff - special thanks to Santiago for being an absolute gem!

Cons:

Nothing

2026-07-13 via Nuitee
R
Romane couple nz
9
A little paradise
Pros:

Everything. The place was build and designed with taste. The swimming pool is great, and the rooms are beautiful. The staff is lovely and will look after you really well.

Cons:

Nothing.

2026-06-30 via Nuitee
S
Sophie couple gb
10
Exceptional central Tulum luxury stay
Pros:

Fantastic bedroom and pool area
Staff were brilliant
Breakfast was delicious

Cons:

Massage was exceptional
But facial wasn’t the best

2026-06-27 via Nuitee
A
Antonia couple us
1
2026-06-10 via Nuitee
C
Clement solo_traveller us
10
My stay in Tulum was a relaxing, educational, fun experience, and Hotel Bardo truly completed the stay.
Pros:

I love the tranquil atmosphere from the moment I arrived at the property. I slept very well during my stay and enjoys the spa experience.

Cons:

I have no complaints to mention.

2026-06-08 via Nuitee
G
Gaelle couple fr
10
2026-05-07 via Nuitee
A
aboromi couple il
10
2026-05-02 via Nuitee
F
Felix solo_traveller fr
10
Magnifique Hôtel dommage qu’il se situe à Tulum où tout a changer en moins bien malheureusement
Pros:

Superbe hôtel intimiste

2026-04-18 via Nuitee
I
Ines solo_traveller pt
10
2026-04-06 via Nuitee
D
Dania solo_traveller us
10
2026-04-01 via Nuitee
S
Sergei couple ee
8
Great stay overall, despite having high prices.
Pros:

Lovely and comfortable room. Tulum’s main street is walking distance away. Housekeeping did a really great job with cleaning.

Cons:

Overall felt quite overpriced. At the breakfast they ask extra fee for the still water and “choose only 3 ingredients” for the omelette felt dissapointing for the given price tag. Also on-site food/drink prices are way too expensive.

2026-03-20 via Nuitee
M
Mehmet extended_group ch
9
2026-03-19 via Nuitee
J
Janis couple ch
10
Perfekte Urlaubs Unterkunft
2026-03-19 via Nuitee
T
Tanja couple at
10
Super tolles Hotel. Sehr ruhig und privat. Super Lage. 10 Minuten zu Fuß nach Downtown. Mega schönes Zimmer und sehr seh
Pros:

Alles! Die Lage war super. Es war Mega sauber und bequem. Toller vibe

2026-03-18 via Nuitee