Grand Flora Hotel

Hotels
Kompleks Perniagaan Kota Syahbandar 48 Jalan KPKS1 , Melaka , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Friendly staff
Cons:
Cleanliness issues
Lousy breakfast
Unpleasant service experience

Categories

Cleanliness
8.26
Frequent mentions of cleanliness issues, including stained bedsheets and dirty carpets.
Service
9.73
Generally positive feedback on staff service despite some negative comments about reception.
Location
9.77
Multiple reviews highlight the great location and convenience.
Room Quality
8.22
Mixed feedback; some rooms are comfortable, but issues with noise and cleanliness were noted.
Amenities
8.75
Average amenities with some positive mentions of the breakfast and parking.
Value for Money
8.71
Some reviewers feel it is expensive for the quality offered, while others find it reasonable.
Food and Beverage
7.76
Comments on food highlight that breakfast was not satisfactory and lacks variety.
Overall Experience
9.23
Overall positive experience for most, but with notable complaints affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:10

Property Description

Convenient Location
GRAND FLORA HOTEL is ideally situated near popular attractions such as Baba & Nyonya Heritage Museum and Cheng Hoon Teng Temple, making it a prime choice for travelers looking to explore Melaka.

Comfortable Rooms
Guests can enjoy air-conditioned rooms equipped with modern amenities like a flat-screen TV, safety deposit box, and private bathroom with a bidet, ensuring a comfortable stay at GRAND FLORA HOTEL.

Delicious Dining Options
Start your day right with buffet and à la carte breakfast choices available every morning at the hotel, providing a tasty beginning to your adventures in Melaka.

To experience the convenience, comfort, and culinary delights of GRAND FLORA HOTEL, book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 9.23
X
XTRIG DESIGN • extended_group • my
7
2026-08-07 • via Nuitee
C
Chee Loon • solo_traveller • my
10
2026-08-03 • via Nuitee
C
Chee Loon • solo_traveller • my
10
2026-08-03 • via Nuitee
C
Chee Loon • solo_traveller • my
10
2026-08-03 • via Nuitee
W
Wirdalisa • family_with_children • sg
7
2026-07-23 • via Nuitee
M
Muhammad Danial • couple • my
10
good to stay
Pros:

clean room and happy to stay here
very recommended with affordable prices

Cons:

nothing

2026-07-17 • via Nuitee
A
AZIMATULRIAH • couple • my
10
2026-07-11 • via Nuitee
K
Kheng Jin • solo_traveller • my
2
Access card issue that happened EVERYDAY!!
Pros:

Nothing

Cons:

Multiple room access issue as the provided access card failed to open the hotel room door. Went down to counter to reprogram & same issue reoccured after climbing up to 4th floor room. Went down again, reprogram & failed again & again. This happened every day of my stay! What a horrible experience!! (Attached please find the short video explaining the issue.)

2026-07-05 • via Nuitee
M
Matthan • solo_traveller • my
10
Pros:

I had a very pleasant stay at Grand Flora Hotel. The room was clean, comfortable, and well-maintained. The hotel prices were reasonable and offered good value for money. The staff were friendly, helpful, and always ready to assist with a smile. Parking was convenient with no issues at all. The overall environment was clean, peaceful, and welcoming. Everything about the room was perfect, making my stay enjoyable and comfortable. The buffet breakfast was excellent with a good variety of delicious food. The welcoming drinks were also very tasty and refreshing. Every meal was enjoyable and added to the wonderful experience. I would definitely recommend this hotel to family and friends and would be happy to stay here again in the future." ⭐⭐⭐⭐⭐

2026-06-25 • via Nuitee
V
Vivian • solo_traveller • my
5
2026-06-25 • via Nuitee
F
Francis • couple • my
6
2026-06-17 • via Nuitee
R
RABAA • solo_traveller • my
8
2026-06-16 • via Nuitee
F
fizatul • family_with_children • my
8
Pros:

Bersih. Selesa. Toiletries complete

2026-06-14 • via Nuitee
D
Derrick • solo_traveller • my
1
Pros:

None of it, NEGATIVE!!!

Cons:

Poor services!!! The worst thing ever experienced in my entire life was that the hair dryer required to make payment before using it!!! OMG!!! Room extremely odour and smelly, air conditioner was not cold enough. Worst hotel that I've ever stayed in my life.

2026-06-13 • via Nuitee
S
SUPARMANIAM • solo_traveller • my
4
2026-06-12 • via Nuitee
Y
Yukie • couple • my
3
Pros:

First time ever that will need to pay for Hair dryer usage. The worst part is that im staying in a corner unit ( king size room) and there is cockroaches. Understand that all the room is full due to public holiday so we are unable to change room. Called the staff and they just help to spray and didnt event help to clean the dead cockroaches

2026-06-04 • via Nuitee
A
Ammar Adam Mohanraj • solo_traveller • my
5
Disappoinment
Pros:

Bed were comfortable and the water pressure was great

Cons:

A rather disappointing stay at Grand Flora Hotel.

​The only saving grace was the check-in process, which was reasonably fast, likely because there was no queue at the time. However, everything else went downhill from there.

​Upon entering the room, we found that the air conditioning was completely non-functional and blowing no air. When checked, the AC motor was heavily clogged with thick dust. Although a technician was sent to clean it while we were inside, we ultimately requested a room change for our comfort.

​While we were given another room, what disappointed us the most was the front desk's attitude—not a single apology was uttered for the inconvenience caused. This lack of basic hospitality was highly unprofessional.

​To make matters worse, the overall room maintenance was poor; the carpet was dirty, and parts of the wallpaper were already peeling off. The management seriously needs to improve their room upkeep, cleanliness, and staff customer service training."

2026-06-03 • via Nuitee
N
Nur Farisyaa • couple • my
8
Pros:

The room was comfortable

Cons:

The mattress sheets and pillowcases are dirty.

2026-06-03 • via Nuitee
C
Chan Jun • family_with_children • my
2
2026-06-03 • via Nuitee
N
nor adibah • solo_traveller • my
6
Cons:

Tv tiada siaran langsung......

2026-06-03 • via Nuitee