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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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Toilet with grab rails
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Evening entertainment
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Lower bathroom sink
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Higher level toilet
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Entertainment staff
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Shallow end
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Live music/performance
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Amenities
Lava Hotel boasts an outdoor swimming pool, garden, shared lounge, and terrace for guests to unwind and relax in style. The 4-star property offers city views, a restaurant, and a bar, providing the perfect setting for a memorable stay.
Comfortable Accommodations
Guests can expect air-conditioned rooms equipped with modern amenities such as a desk, kettle, fridge, flat-screen TV, and a private bathroom. The rooms also feature a safety deposit box, ensuring a secure and comfortable experience for all visitors.
Convenient Location
Conveniently located in Apia, Lava Hotel is just 1.2 km away from Palolo Deep Beach and offers easy access to Faleolo International Airport. With services like room service, concierge assistance, and currency exchange, guests can enjoy a hassle-free stay at this exquisite hotel.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
Children from 2 years old to 16 years old stay for US$40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Good customer service all around.
The bath towels need to be replaced. They’re discolored ☹️
Close to town
Nothing
Lovely hotel and pool. Excellent restaurant and bar. Short walk to Apia centre. Room was very comfortable. Staff very friendly :)
More of a business hotel rather than a resort hotel but still very good.
Location is great, aircon great. Great coffee too!
Minor really. For two people booked in only 1 face towel. And they weren’t replaced on requested cleaning day.
The tv, to use it had instructions that didn’t match the remote, mind you we weren’t around much so didn’t bother with the tv.
Everything, staff, facilities, location!
I left a review for my first stay on this trip but second time around it was great! Our room upstairs on top fllor (Level 3) was bigger than where we initially stayed on ground floor. Food we avoided because of the first stay but im sure at our next visit it will be perfect 😊 and staff as always are great they remembered us and as always, had huge smiles on their faces. Very pleased with our second stay on this trip.
That we didn't stay longer
Staff was great! Facilities also great and location is prime!
Only thing that ruined our experience/stay was on the first night it was a bit late to go out for dinner so we ordered food at the restaurant, all staff were amazing, the whole vibe and layout was great but when our food arrived, my burger was all good and chips were freshly made, however, the fish and chips my wife ordered was not good at all. Chips were literally like they were scraped off another plate, they were cold, stale and didn't look anything like my hot chips. As for the fish, it was not edible at all, it didn't look like it was thawed out properly and excess moisture removed (pat with paper towel) the inside was either still partially frozen or just soggy and not cooked at all. The whole plate was not edible. The waitress actually walked past us, saw us checking fish and just said....oh yeah basa... then continued to walk away. We were too tired from our flight and didn't want to make a big deal about it so we went halves on my burger and went an got noodles from Farmer Joe afterwards. We were guttered because everything was soooo good but food needs improving. Including breakfast, hash browns were soggy and some looked like they were a few days old and just reheated. Defenitely not edible and pastries maybe a better way to store them to keep them hot? mustve been hot at first but they were wrapped up and so they were all soggy and not very pleasant to eat. Apart from that everything else was mint. If you want to chat more regarding our experience happy for you to contact me. Thanks for the stay.
Clean, lovely decor. Beds were comfy. Food was good and all the staff were super friendly and so helpful!
The shower temp went up and down a bit.
This hotel is relatively central in Apia with access to restaurants not far away. The staff were lovely
The property itself is looking a bit tired. It seems to be used more as a short stay hotel after resort stays.
Convenient location in Apia. Very comfortable beds! The staff were lovely and welcoming
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Location
To be honest, the hotel is not kids friendly.
I had been staying at the Aggie which is pretty good (not perfect) for Apia, but they were full, so I got a room at the Lava Hotel and they earned my business.
Good location if you want to do things in town. Breakfast was yum
The lift was broken daily.
Great location, walking distance to the markets
Clean and tidy
I like the property because it close to town where all the shops,and restaurants and it close to the seaside with a nice breeze yeah i think that is what it would be i think.💕👌
Loved the beautiful service provided and kind staff
The room was very nice and clean, although our room was spotless and well made, the only small issue experienced was some dust underneed the pillows.
3
3
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