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Facilities
Property facilities
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Massage services
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Kid meals
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Garage
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Electric bicycle charging station
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Vegetarian menu options available
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Central Location in Madrid
Located in the heart of Madrid, Atocha Hotel Madrid, Tapestry Collection by Hilton offers air-conditioned rooms and a garden, providing a tranquil oasis in the bustling city.
Comfortable Accommodation
The rooms are elegantly designed with a seating area, desk, TV, and private bathroom, ensuring a comfortable stay for guests at Atocha Hotel Madrid, Tapestry Collection by Hilton.
Convenient Amenities
Guests can enjoy a continental or buffet breakfast, relax on the terrace, and benefit from services like a 24-hour front desk and concierge service, making their stay at Atocha Hotel Madrid, Tapestry Collection by Hilton truly convenient.
Book now for a memorable stay at Atocha Hotel Madrid, Tapestry Collection by Hilton!
Please note that the total amount of the reservation must be paid at check in.
If you expect to arrive outside reception opening hours, please inform the property in advance. Please contact the property if you expect to arrive after 21:30Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is needed) and costs EUR 29 per day.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Polite and efficient staff, especially all the porters
The decoration with all the straw mirrors etc made the place look cheap, think Thailand by the sea rather than the centre of Madrid.
In a very good location. A large room. Really good breakfast with very helpful waiting staff - I was able to order an individual coffee and egg dish. Reception staff very friendly.
I think the bedroom interior design could probably benefit from a bit of re-thinking.
Las instalaciones
Nada
The location is walking distance from the train station - a long walk, but doable. Nice modern rooms. Very quiet soundproofing.
The room was lit up at night, because of various sensor lights and the mirrors reflecting them. Bed mattress is too firm for side sleepers.
Расположение, находится в центре города.
Завтрак, не большой ассортимент, высокая цена, отсутствует халяльная еда.
Great location, great staff and the room was very big and nicely finished.
We had to move rooms because we could hear the subway (my wife is a light sleeper). The staff immediately moved us up and floor and were very helpful.
Great location, staff was so kind and friendly and gave me a map with recommendations for how to spend my short stay in Madrid, room was comfortable with all amenities.
Staff was helpful and very polite.
Ubicación. Amabilidad del personal
Ruidoso. Problemas en el baño
Not up to Hilton quality for sure. And as diamond members who have spent time in many Hiltons around the world this is not one would recommend staying at. We waited more than half the day to get a text that our rooms were ready but never got one. We requested extra blankets and were told they had none. The air conditioning was not working properly. The breakfast was subpar and charged $8 for a glass of juice!
Comfy bed and spacious room
Poor soundproofing from the windows — outside noise comes through quite clearly.
No slippers or bathrobes provided in the room.
A large staircase at the entrance with no assistance offered for carrying luggage upstairs.
מיקום טוב חדרים נאים. ישמעל היה מקסים ומאוד נכון לעזור
אין ממש מרפסת ולא ניתן לעשן בחוץ, רק ברחוב
The hotel staff were super friendly and welcoming, they gave us recommendations for dining, and the room was perfect. Shower was like a spa and the bed was so comfortable! The location was also perfect for exploring Madrid on foot and getting to the major art museums. 10/10 stay!
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