Connect inn Gion-Shijo

Hotels
8.4 (42 reviews)
Higashiyama-ku Hakatacho 100-1 , Kyoto , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Convenient location
Riktigt kaffe
Cons:
Hård madrass

Categories

Cleanliness
7.93
Overall cleanliness is good, but the review mentions a hard mattress affecting comfort.
Service
8.9
Standard quality for this hotel tier.
Location
8.74
Convenient location as per the review.
Room Quality
8.09
Tatami in the room and nice bathroom, but the mattress is a downside.
Amenities
8.42
Standard quality for this hotel tier.
Value for Money
8.28
Standard quality for this hotel tier.
Food and Beverage
8.43
Enjoyable coffee available, enhancing the experience.
Overall Experience
8.4
A generally positive stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:45

Property Description

Sustainable Luxury in the Heart of Kyoto

Prime Location: Set near Gion Shijo Station and iconic landmarks like Samurai Kembu Kyoto, Connect inn Gion-Shijo offers easy access to the best of Kyoto.

Modern Amenities: Enjoy air conditioning, flat-screen TVs, and free WiFi in all units. The private bathrooms with bidets and complimentary slippers add a touch of luxury to your stay.

Convenience at Your Doorstep: With luggage storage and a private entrance, your comfort is our priority at Connect inn Gion-Shijo.

Experience the perfect blend of sustainability and comfort at Connect inn Gion-Shijo. Book your stay now for an unforgettable Kyoto getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 42 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.74
Room Quality: 8.09
Amenities: 8.42
Value for Money: 8.28
Food and Beverage: 8.43
Overall Experience: 8.4
E
Elizabeth extended_group us
5
The hotel check-in process could use some work, rooms are OK.
Pros:

The location of this hotel is great. We loved how close we were to the Gion area, which gave a lot of options for food and activities. We only stayed one night, and the location was perfect for this; however, I did want to bring some concerns to other guests' attention.

Cons:

Unfortunately, we had significant issues prior to check-in. The staff consistently messaged us via the booking.com app, asking us to email them a copy of our passports. The booking.com app continued to display a warning message that says, "Do NOT share this information, especially off the website" (they have keyword filters). We went back and forth multiple times, and they claimed that they have a "secure" email, which is not a thing. After arguing for most of the day back and forth, they finally allowed us to check-in and sent us the hotel information. We would have been happy to provide our passport information in person, as is standard protocol at most international hotels. However, constantly sending messages implying that we would be unable to check-in and asking about our arrival time multiple times is unacceptable in my opinion. It really did not start the stay off on the right food.

Upon check-in, the rooms are fine, but they did not have the stated couches, which was not a huge deal. In my room, the AC was turned off and it was incredibly hot and stuffy in the room. The hotel room was OK, and was not anything exciting.

Overall, the hotel was not for us, and we will not be returning.

2026-05-19 via Nuitee
A
Amyra couple my
10
Pros:

I like everything about it!

Cons:

They dont provide iron, the toilet is kinda smelly.

2026-05-16 via Nuitee
M
marco couple it
10
2026-05-02 via Nuitee
M
Ming-Hui family_with_children es
8
Nice but not for everyone
Pros:

It's a cute boutique Japanese-style inn. It was very clean. The room size was big and comfortable. Also, there were many nice restaurants and a 7-11 nearby.

Cons:

There's no staff onsite. They sent us the door code via booking.com on the day. Unfortunately they sent us a wrong code so it wasn't a very easy check-in for us.
There's no elevator, so I wouldn't recommend it to people with heavy luggage or with difficulty climbing the stairs.

2026-04-26 via Nuitee
A
Andrea couple es
4
Pros:

Ubicación

Cons:

No hay ascensor, no es un hotel al uso, no hay personal físicamente. Habitaciones muy reguleras

2026-03-10 via Nuitee
J
JIA extended_group cn
10
还会再来
Pros:

地理位置优越,交通很便捷,服务也很好👍

2026-01-23 via Nuitee
K
Koray family
10
Pros:

Convenient location

2025-07-20 via Nuitee
Z
Zvrk family_with_children se
8
Pros:

Tatami på rummet. Trevligt med riktigt kaffe. Stort badrum.

Cons:

Lite hård madrass.

2025-07-05 via Nuitee
M
Michelle family
10
Pros:

Although we did not have face-to-face interaction with anyone at the property, they were very responsive messaging through Expedia app.

The property was lovely and just as the picture displayed. We were able to check in at 1pm instead of 3pm because the housekeeping was done, which was greatly appreciated because we were hot and tired after our trip!

The location is wonderful! Walkable to Pontocho alley, Nishiki Market and all the shrines on the East side of Gion.

We would stay here again!

2025-05-31 via Nuitee
P
Pascale friends
8
Pros:

It is the only hotel that sent me far too many emails to inform me, confirm and reconfirm with me. It was annoying. It’s a contactless hotel but it was tedious to just get the code for the room and the main door… They asked me days before my arrival if I could confirm I was coming, then they wanted to know the time of my arrival then they would ask me to let them know when I was 30 minutes from the hotel then I had to inform them when I was in front of the hotel to just give me the code to enter the hotel. Then they would let me know while I am at the hotel door that the check-in is actually at 3 pm knowing I was arriving in the city at 1:30 pm. They let me in but it was tedious and totally unnecessary. I think I got about 20 messages starting days before arriving to the hotel. I was so relieved that no other hotels in Japan sent me so many emails.

2025-05-29 via Nuitee
V
Verified traveler
10
Pros:

とてもコンビニエントでした。

2025-05-24 via Nuitee
R
Richard young couple jp
7
Great location and affordable.
Pros:

Great location for sightseeing and trains, had laundry machine and detergent.

Cons:

Small things like no towel hooks, no clothing deoderizing spray, no shaving razors, never any staff around at the desk, didn't ask but probably can't hold bags while out.

2025-05-16 via Nuitee
N
Nadejda family with young children es
10
Exceptional
2025-05-14 via Nuitee
H
Herman
8
Pros:

I like that it is perfect for introverts as there is no need to speak to staff really everything is done independently. I did not like that there is absolutely no way of reaching higher floors without having to carry your luggage & of course I got the top floor & had oversized luggage. I think maybe assigning rooms based on luggage would help. However, I assume this may not be possible due to specific room types on specific floors (ie; two beds rooms on floor 2 & single beds in room 3) but other than that it was great especially for a solo traveler

2025-04-07 via Nuitee
M
Melissa family
10
Pros:

Great location with a very smooth self check-in and checkout procedure. Stayed with my family for a couple nights and will definitely come back for a longer stay next time.

2025-03-30 via Nuitee
S
Sung-yuan family
6
Pros:

Great location, close to the tourism spots and dining options. No elevator for this building. If you have heavy luggages , it will be hassle.

2025-03-27 via Nuitee
D
Divesh
10
Pros:

.

2025-03-09 via Nuitee
V
Verified traveler
8
Pros:

全般的に問題ないですが、テーブルも風呂にも椅子がなく不便でした。

2025-02-08 via Nuitee
R
Ramon
10
Pros:

Great response and quick

2025-01-22 via Nuitee
K
Karen family
10
Pros:

Excellent location in Gion district. Easy access to subway, buses, and the 7-11. Don't miss the incredible Kenninji Temple just blocks away, among so many others. Surprise find was a Little Free Library across the street with books in English and Japanese. The vending machine on this block is also the cheapest around! The check-in location is a few blocks south of Kyoto Station, which is important to know, but was wasn't a problem for us as we arrived at the station anyways (the office will store your luggage for free there, or use lockers at the station). Although all their emails were in Japanese, the check-in staff spoke English and was very responsive to questions. Free wifi. Would return!

2024-12-02 via Nuitee