The Mermaid & The Alligator

Hotels
9.5 (306 reviews)
729 Truman Avenue , Key West , us

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Garden
Luggage storage
Fax/photocopying
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Beautiful rooms
Delicious breakfast
Cons:
Uncomfortable bed
Dirty bathtub
Low water pressure
Missing TV and microwave

Categories

Cleanliness
8.6
Some complaints about dirty bathtub and overall cleanliness mentioned.
Service
10
The service was described as friendly and helpful, with excellent attention from the host.
Location
9.57
Great location noted in multiple reviews, with easy access to attractions.
Room Quality
9.61
Rooms were frequently described as beautiful and comfortable.
Amenities
9.06
Some missing amenities like TV and pool were mentioned, but overall quality acknowledged.
Value for Money
9.59
Guests highlighted good experiences justifying the price.
Food and Beverage
9.55
Breakfast was consistently praised for its quality.
Overall Experience
10
Most reviews ended positively with guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 16:51

Property Description

Luxurious Oasis in the Heart of Key West
Experience ultimate relaxation at The Mermaid & The Alligator. Outdoor Paradise with a pool, garden, and sun terrace. Unwind in the hot tub and enjoy the Concierge Service. Explore nearby attractions like Higgs Beach and the Hemingway Home. Book now for an unforgettable stay at this non-smoking gem in Key West.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EYW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.5
Based on 306 reviews
Cleanliness: 8.6
Service: 10
Location: 9.57
Room Quality: 9.61
Amenities: 9.06
Value for Money: 9.59
Food and Beverage: 9.55
Overall Experience: 10
C
Cecilia • couple • cl
9
Memorable y recomendable
Pros:

Hermoso, tranquilo, bien ubicado, personal muy amigable, pudimos estacionar, pensado para una estadía para recordar

Cons:

Todo bien!

2026-07-11 • via Nuitee
K
Katherine • couple • us
10
Looking forward to coming back… and soon!
Pros:

The property was very well maintained! It was clean and gave a very peaceful and Zen like environment. The most beautiful B&B that I have ever had the pleasure to experience.

Cons:

The parking could be a little challenging, but not impossible.

2026-07-07 • via Nuitee
F
Faty • couple • ma
8
2026-07-06 • via Nuitee
J
Jeff • solo_traveller • us
7
Pros:

Landscaping

Cons:

Pool/sauna - dirty and filled with leaves and such.

2026-07-04 • via Nuitee
T
Tatiana • couple • us
10
2026-07-03 • via Nuitee
C
Camille • couple • fr
10
Au top
Pros:

Personnel très gentil, localisation très pratique pour visiter l’ensemble de Key West, la chambre était suffisante. Très bon rapport qualité prix

Cons:

Je dirais juste que la chambre était un peu vieillotte

2026-07-03 • via Nuitee
S
Stephanie • couple • us
10
2026-07-02 • via Nuitee
S
Serena • couple • us
10
2026-07-01 • via Nuitee
R
Raphaela • couple • us
10
Pros:

Cute breakfast. We took back to the room for a true bed and breakfast!

Cons:

N/A

2026-06-30 • via Nuitee
R
Robert • couple • us
9
2026-06-29 • via Nuitee
G
Gianna • couple • us
10
Romantic Key West weekend
Pros:

This was the most beautiful bed and breakfast I have ever stayed in

Cons:

I loved everything!

2026-06-20 • via Nuitee
J
Jose • couple • us
10
Staff was excellent very nice and helpful loved the vibe and atmosphere of the whole place very well maintained
Pros:

Location

Cons:

Small pool

2026-06-18 • via Nuitee
T
Tina • couple • us
10
A Key West Gem!
Pros:

A beautiful tropical paradise setting!

Cons:

We loved staying at The Mermaid and the Alligator.

2026-06-18 • via Nuitee
E
Emiliano • couple • us
10
A great place in a great location
Pros:

Old style with modern bath breakfast was amazing and the staff was awesome

Cons:

Nothing

2026-06-11 • via Nuitee
J
Joe • solo_traveller • us
9
2026-05-31 • via Nuitee
P
Pamela E. Roth • solo_traveller • us
10
Pros:

Wonderful people and place. Everything was lovely.

2026-05-31 • via Nuitee
C
Cindy • couple • us
10
2026-05-29 • via Nuitee
D
Daniel • couple • us
10
2026-05-25 • via Nuitee
J
Julianne • couple • us
10
2026-05-23 • via Nuitee
S
Sandra • solo_traveller • us
7
Nice B&B, but the shower should be vented to help rid the Garden room of the damp smell.
Pros:

Lovely little garden for breakfast or just hanging out. Nice breakfasts offered in the morning. Fun decor often keeping with the mermaid theme. Walkable to other Key West destinations.

Cons:

We stayed in the Garden Room, which was small, but comfortable with a double shower. But it smelled of mildew and dampness, which I didn’t like.

2026-05-21 • via Nuitee