Four Points by Sheraton Albany

Hotels
•
Four Points by Sheraton
8.6 (480 reviews)
3 Mount Hope Way , Albany , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfy beds
Clean facilities
Friendly staff
Convenient location
Cons:
Cleanliness issues
Check-in delays
Limited breakfast options

Categories

Cleanliness
7.71
Several guests mentioned issues with room cleanliness, flies, and dirty bedding.
Service
8.98
Many reviews highlighted friendly and helpful staff, with a note on delays due to being short-staffed.
Location
9.12
Numerous comments noted a convenient and appealing location.
Room Quality
8.17
Rooms were described as clean and spacious, although some had minor complaints.
Amenities
9.2
Positive remarks on the pool, fire pit, and overall hotel facilities.
Value for Money
8.66
Reviewers found the hotel to be reasonably priced for the quality offered.
Food and Beverage
8.21
Some positive comments on available options but also highlighted limited breakfast.
Overall Experience
8.78
Guests generally described their stay as pleasant and relaxing despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:42

Property Description

Luxurious Amenities
Experience the perfect blend of comfort and convenience at Four Points by Sheraton Albany. Enjoy complimentary bikes to explore the city, unwind in the fitness centre, or relax in the shared lounge. Indulge in delicious meals at the on-site restaurant during your stay.

Convenient Business Facilities
Stay productive with our hotel's free WiFi, 24-hour front desk, and business centre. Take advantage of our laundry service and business amenities such as fax and photocopying. Whether you're here for work or leisure, we have you covered.

Prime Location
Located just a short distance from popular attractions like Times Union Center and Empire State Plaza Convention Center, our non-smoking property offers easy access to the best of Albany. Book your stay now and experience the comfort and convenience of Four Points by Sheraton Albany.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 480 reviews
Cleanliness: 7.71
Service: 8.98
Location: 9.12
Room Quality: 8.17
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.78
A
Adnan • couple • us
9
It’s was good stayed
Pros:

Clean and quiet easy to access

Cons:

Wonderful

2026-05-30 • via Nuitee
E
Elizabeth • family_with_children • us
9
Pros:

The staff was nice the Hotel was clean

2026-05-28 • via Nuitee
F
Firly • extended_group • id
9
amazing short stay
Pros:

rate value and huge space
great design too!

Cons:

none

2026-05-22 • via Nuitee
L
Lisa • family_with_children • us
9
2026-05-20 • via Nuitee
J
Juan • couple • us
9
2026-05-18 • via Nuitee
M
michael • family_with_children • us
10
Pros:

Staff was friendly and informative

2026-05-18 • via Nuitee
W
William • solo_traveller • us
10
2026-05-12 • via Nuitee
V
Vincentia Rose • extended_group • gh
8
Pros:

The staff were very friendly

2026-05-06 • via Nuitee
B
Brittany • couple • us
9
Our mini vacation was delightful and made all the more memorable due to the wonderful staff and clean facility.
Pros:

Easy access to all amenities and the staff was exceptional. Professional, kind, responsive, and genuine. The open fire pits, bar, and food selection were awesome perks.

Cons:

The morbid graveyard view.

2026-05-02 • via Nuitee
B
Bob • couple • us
7
2026-05-01 • via Nuitee
K
Keith • solo_traveller • us
8
2026-04-26 • via Nuitee
J
Janee • couple • us
8
2026-04-18 • via Nuitee
C
Chris • couple • us
10
Pros:

Didn’t do breakfasts

2026-04-13 • via Nuitee
D
Denise • solo_traveller • us
10
Everything was excellent. Staff was very Inviting and polite.
Pros:

It was very clean

Cons:

Nothing to dislike I was very satisfied

2026-04-13 • via Nuitee
B
beltran butron • family_with_children • us
6
It was meh
Pros:

Well situated

Cons:

Breakfast was closed for the day. No previous communication about it. There was no shampoo in bathroom. There was 2 body wash and one conditioner

2026-04-12 • via Nuitee
B
Barrett • solo_traveller • us
9
2026-04-04 • via Nuitee
H
HannahE05 • family_with_children • us
8
Great location, clean and modern.
Pros:

The hotel looked new and modern. It had a nice gym and the room was beautiful.

Cons:

The beds and pillows were quite uncomfortable.

2026-04-03 • via Nuitee
K
Keith • solo_traveller • us
10
2026-03-16 • via Nuitee
M
Meagan • couple • us
10
2026-02-22 • via Nuitee
K
Keith • solo_traveller • us
10
2026-02-22 • via Nuitee