Hotel Boutique Palmas de Salento

Hotels
8.4 (532 reviews)
Carrera 10 N° 7-38 Barrio Boqueron , Salento , CO
+57 320 3118328

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Comfy rooms
Great service
Beautiful views
Cons:
Poor access roads
Noisy at times
Add-on fees for jacuzzi

Categories

Cleanliness
8.2
The hotel is described as clean, but some areas like the entry to the parking lot need maintenance.
Service
8.9
The staff is mentioned multiple times as friendly and helpful, enhancing the overall experience.
Location
7.7
The location has mixed reviews with concerns about the access roads being in poor condition.
Room Quality
8.2
Rooms are generally comfortable but some guests found the rooms simple or small.
Amenities
8.7
Amenities like breakfast and views were positively received, though the jacuzzi incurs additional fees.
Value for Money
8.2
Some comments suggest the cost is high relative to room and access quality, necessitating a balanced score.
Food and Beverage
8.7
Breakfast and coffee were highlighted positively, contributing to a good dining experience.
Overall Experience
8.6
Despite some access issues and room quality, overall satisfaction with the hotel remains high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:33

Property Description

Charming Boutique Hotel in the Heart of Salento

Picturesque Surroundings: Located near Ukumari Zoo and various attractions, Hotel Boutique Palmas de Salento offers a serene escape with a garden and terrace for guests to unwind.

Comfortable Accommodation: The hotel features well-equipped rooms with modern amenities including flat-screen TVs, free WiFi, and city views, ensuring a pleasant stay for all visitors.

Adventure Awaits: With hiking and other exciting activities available in the area, guests at Hotel Boutique Palmas de Salento can immerse themselves in the beauty of Salento.

Experience the beauty of Salento at Hotel Boutique Palmas de Salento - Book your stay now for a memorable getaway!

Important information:

Please note that guests must be 18 years of age or older.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AXM

Location

Guest Reviews

8.4
Based on 532 reviews
Cleanliness: 8.2
Service: 8.9
Location: 7.7
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 8.6
V
Ved • family_with_children • us
10
Pros:

Breakfast had some of the tastiest fruits I have had, The breakfast does not have a wide selection, but everything is made right in front of you.

Cons:

Booked a room with mountain view, but did not receive it. Asked front desk about this, they said no rooms in our layout had mountain view.

2026-09-18 • via Nuitee
C
Carlos Andres • solo_traveller • co
7
2026-09-07 • via Nuitee
M
Maria Chiara • couple • it
9
Pros:

L’hotel è semplice ma accogliente e la camera, anche se piuttosto piccola, è stata assolutamente sufficiente per un soggiorno di due notti. Il bagno invece è spazioso e dotato di acqua calda nella doccia.
Molto apprezzata la disponibilità di tè e caffè in qualsiasi momento della giornata.
La colazione è semplice ma davvero molto buona: comprende frutta, uova e la possibilità di scegliere tra pane e arepa.
Un punto di forza è sicuramente il personale, davvero gentile, disponibile e sempre pronto a fornire consigli e informazioni sulle attività da fare a Salento e nei dintorni. Abbiamo apprezzato particolarmente la loro disponibilità anche il giorno della partenza: ci hanno permesso di rimanere nella zona comune fino al tardo pomeriggio, mettendoci a disposizione il bagno, il deposito bagagli e la possibilità di usufruire ancora di tè e caffè fino al momento della partenza.
La posizione è ottima: l’hotel si trova a pochi minuti a piedi dalla piazza principale, in una zona comoda e tranquilla, e gode anche di una bellissima vista.

Cons:

Come nota negativa, durante il soggiorno si sentono spesso i galli cantare, praticamente durante tutto il giorno. È un aspetto da tenere in considerazione soprattutto per chi cerca un ambiente completamente silenzioso.

2026-09-04 • via Nuitee
R
Rafael • couple • us
8
2026-08-25 • via Nuitee
I
Isabella • extended_group • it
9
Piacevole
Pros:

Zona tranquilla, vista sulle montagne
Colazione in terrazza
Struttura moderna

Cons:

Consiglio di spendere qualche euro in più e prendere la camera vista montagna, noi avevamo la finestra vista muro.

Abbiamo scoperto che, nei periodi di alta affluenza, per diverse ore del giorno manca l’acqua. Lo staff non ci ha avvisato.

2026-08-23 • via Nuitee
N
Natalia • couple • uy
6
Aceptable
Pros:

El personal, la limpieza

Cons:

Hay que subir escaleras con las valijas
Las calles de la puerta están muy rotas
El desayuno es por demás básico

2026-08-09 • via Nuitee
J
Javier • solo_traveller • es
8
Pros:

El desayuno merece la pena. Buena atención del personal.

Cons:

La ubicación está relativamente alejada del centro (la calle destapada). Hay ruidos externos generados del karaoke de otro lugar o los propios gallos y no nos ofrecieron servicio de limpieza.8

2026-08-04 • via Nuitee
A
Ana • solo_traveller • co
10
2026-07-19 • via Nuitee
E
Elkin David • solo_traveller • co
9
2026-06-29 • via Nuitee
F
Fernando • solo_traveller • es
9
Pros:

Las vistas

2026-06-20 • via Nuitee
G
Gamliel • couple • us
10
Awesome, quiet vacation, spectacular view from the room.
Pros:

Spectacular Valley view from the room, the stuff acommodated a special breakfast request with no questions asked! On the edge of the village, the hotel has a private feel, away from the bustle of the village. The design was contemporary.

2026-06-09 • via Nuitee
H
Hadi • solo_traveller • co
7
Pros:

The personnel are great. The landscape also

Cons:

The parking space was out of the property. The room was a little bit small. Also the breakfast was not so good.

2026-05-26 • via Nuitee
M
Miguel Angel • couple • co
10
Muy agradable y cómodo
Pros:

Muy buenas intenciones y un muy bonito paisaje del eje cafetero

2026-05-21 • via Nuitee
Y
Yadira • solo_traveller • co
9
Habitación cuádruple moderna, limpia con excelente vista
Pros:

La vista de la habitación. Camadas. Comodas

Cons:

El uso del jacuzzi tiene costo. Se debería informar antes para decidir la reserva en ese sitio. Está en la periferia y la entrada en carro se hace por una via sin pavimentar

2026-04-30 • via Nuitee
C
Camilo Roa • family_with_children • co
10
Perfecto
Pros:

La atención y la actitud de las personas del hotel

Cons:

Nada, todo estuvo perfecto

2026-04-11 • via Nuitee
M
MAYRA • family_with_children • mx
10
2026-03-28 • via Nuitee
W
Wolfgang • couple • de
7
2026-03-26 • via Nuitee
B
Brian • family_with_children • co
8
2026-03-25 • via Nuitee
L
Lopez Espinosa • couple • co
8
Pros:

A 4 cuadras del hotel y tiene parqueadero una vista increíble y cómodo

Cons:

La habitación 3 está al lado de la zona de desayunos, después de las 7 am si quieres seguir durmiendo no puedes por los huéspedes que hablar fuerte

2026-03-23 • via Nuitee
M
María • couple • ar
8
Salento un pueblo encantador
Pros:

Me gustó la tranquilidad y amabilidad del personal

Cons:

Que la habitación no tenía ni aire ni un ventilador. Y es muy cerrada faltaba circulación de aire

2026-03-18 • via Nuitee