Hyatt Centric Rittenhouse Square Philadelphia

Hotels
Hyatt Centric
8.8 (1280 reviews)
1620 Chancellor St , Philadelphia , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful rooms
Cons:
Expensive parking
Cleaning issues
Rough restaurant service

Categories

Cleanliness
8.3
Several reviews noted low-quality cleaning, with issues such as items left behind and stained sheets.
Service
9.3
Many reviews highlighted exceptional and friendly service as a major positive aspect of the hotel.
Location
9.3
The hotel is centrally located, close to many attractions, which was frequently praised.
Room Quality
8.8
Rooms were well designed, spacious, and generally received positive remarks.
Amenities
8.8
Amenities received mixed feedback; however, the overall impression was favorable.
Value for Money
8.3
Some reviews pointed out expensive parking and a general perception of high costs.
Food and Beverage
8.8
Positive mentions of the dining experience and bar, although there were some issues with the restaurant.
Overall Experience
8.8
The majority of reviews expressed a strong overall experience with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:06

Property Description

Luxurious Accommodation

Experience comfort and style at Hyatt Centric Center City Philadelphia. Our guest rooms are equipped with modern amenities such as air conditioning, flat-screen TVs, and free WiFi. Relax in a cozy seating area and enjoy a restful night's sleep on plush bedding.

Convenient Facilities

Stay active at our fitness center or unwind with a delicious meal at the on-site restaurant. Grab a drink at the bar and socialize in a vibrant setting. With a 24-hour front desk and allergy-free rooms, we prioritize your convenience and well-being during your stay.

Prime Location

Located in the heart of Philadelphia, our 4-star hotel is near popular attractions like the Liberty Bell and Pennsylvania Convention Center. Explore the city with ease and return to a welcoming atmosphere at Hyatt Centric Center City Philadelphia.

Book now for an unforgettable stay at Hyatt Centric Center City Philadelphia.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 57.58 per day.

Location

Guest Reviews

8.8
Based on 1280 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
W
Warren solo_traveller us
6
2026-05-30 via Nuitee
S
Sondra solo_traveller sa
9
Great value and perfect location. Friendly staff.
Pros:

Great location, good breakfast, friendly staff

Cons:

Dark rooms, mattress and pillows too soft. Entrance to lobby is in an alley with messy street.

2026-05-30 via Nuitee
S
Salvatore couple it
8
Pros:

Moderna, pulita e accogliente. Bello il design. Hotel nuovo. Vicina al centro

Cons:

Rumore di notte che veniva dal dispenser in corridoio.

2026-05-29 via Nuitee
K
Kathleen couple us
8
Pros:

We could walk to dinner & breakfast

Cons:

City noise heard inside

2026-05-26 via Nuitee
couple us
10
Excellent location. Walkable to shops, restaurants, bars, etc
Pros:

The beds were ok but not the typical Hyatt beds.

Cons:

Wish the counter space in the bathroom was larger

2026-05-26 via Nuitee
R
Ricardo family_with_children br
9
Recommended!
Pros:

Location is great - right by Rittenhouse square. The room was spacious, beds comfortable, good shower. Staff friendly and helpful.

Cons:

Nothing.

2026-05-25 via Nuitee
M
Marco family_with_children us
7
2026-05-23 via Nuitee
C
Carrie solo_traveller us
9
Pros:

Great location, room was clean and spacious. Good coffee in the morning and within easy distances of both museums and the music venue we came to visit.

Cons:

No complaints!

2026-05-23 via Nuitee
J
jacqui solo_traveller gb
9
2026-05-22 via Nuitee
M
Marcia solo_traveller us
9
Loved the convenience though parking fees too high.
Pros:

Location

Cons:

Parking

2026-05-21 via Nuitee
A
Amy solo_traveller us
10
2026-05-10 via Nuitee
K
Katie extended_group us
8
Reliably solid- will stay again
Pros:

This is our second stay here while visiting our college student, and it’s very comfortable and clean! The beds are nice, the pillows are comfy, and I appreciate that they have wood floors instead of carpet in the rooms.

Cons:

That there are only barn type doors for the bathroom. Not as much privacy as one would like

2026-05-06 via Nuitee
T
tlee_sf NONE San Francisco, California
10
College Tours
Pros:

Visited Philadelphia on college tours. This hotel is within walking distance/public transit access to all of the sites in Center City Philadelphia. Rittenhouse Square is an upscale neighborhood; this is not the center of the nightlife. You would want to stay in Old Town for that. The hotel is a short walk down 17th from Suburban Station so you can train directly from PHL airport to Suburban and walk in less than ten minutes straight down the street. From the hotel, the 21 or 42 take you Westbound on Walnut Street to Drexel and UPenn. Walk Eastbound on Walnut to the Orange line to visit Temple. From Suburban Station, you can head out the Mainline (Paoli) to Haverford, Bryn Mawr and Villanova. You can also head South and West to Swarthmore. Admittedly more of a hike, but if you head across the river to NJ Transit, Princeton and Rutgers are equally accessible. Restaurants abound. Hallways were nicely appointed and brightly lit (for a hotel). Highly recommend.

2026-05-05 via Tripadvisor
1
188rogery Business
10
Great business hotel in the heart of Philadelphia
Pros:

Excellent hotel stay - friendly staff, efficient check in and check out, great spacious and clean, pleasant rooms, great location! Thank you Hyatt Centric RIttenhouse Square Philadelphia.

2026-05-03 via Tripadvisor
P
Ploychompoo family_with_children th
9
Professional great receptionist. Clean. Comfort. Good A/C
Pros:

Professional great receptionist.
Clean. Comfort. Good A/C

Cons:

Take too long to Return deposit.

2026-05-03 via Nuitee
V
Veronica solo_traveller us
9
Easy, Great Location, modern
Pros:

I enjoyed the modern room, the decor, the staff.

Cons:

I don’t think there was room service which I would have appreciated.

2026-04-30 via Nuitee
Y
yorxicana NONE San Antonio, Texas
10
Location unparalleled, comfortable beds, great views from high floors, quality of breakfast was excellent
Pros:

The location is excellent and we are already looking forward to returning in less than a month's time!

Would definitely recommend, especially as the twin room we had was a good spacious size, we had a great view from the top floor, and breakfast options were plentiful and delicious.

Our beds were comfortable and the mood lighting options were better than many hotels we have stayed at.

Couple of things to be aware of:
- We did not see any twin bed suite options at the time of booking, it's a shame Hyatt still doesn't add twin options for those that would like more space but are penalized for not preferring one bed.
- Try not to get a connecting room, as the design of the bathroom sliding doors means it can bang every time it's pulled closed. We would hope the hotel can do an easy fix by adding something to make the closing silent (like other hotels have done that we've stayed at).

This was our first introduction to the Caption brand, and we will definitely seek out this brand again for future stays.

2026-04-29 via Tripadvisor
A
Amela family_with_children us
6
I had so many bags and carried all of them with my toddler, without being offered a cart or any help
Pros:

Did not have breakfast

Cons:

No concierge, excessive amount of wait time to retrieve car from valet parking

2026-04-29 via Nuitee
W
William extended_group us
9
2026-04-28 via Nuitee
R
R1875KWhollyr Couples
10
Highly Recommend
Pros:

Great central location. The staff was friendly and helpful. I was extremely appreciative that they let me check in early with no extra charge. Sean who held our bags before we left was great. The rooms were roomy and comfortable. I especially liked that a sensor light went on at night to help find the loo. We had a delicious dinner at the restaurant. My only complaint was that the music was way too loud for dinner time as my husband were unable to hear each other without yelling. Great hotel!

2026-04-27 via Tripadvisor