Hyatt Centric Rittenhouse Square Philadelphia

Hotels
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Hyatt Centric
8.8 (1382 reviews)
1620 Chancellor St , Philadelphia , us
+1 215-985-1234

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful rooms
Cons:
Expensive parking
Cleaning issues
Rough restaurant service

Categories

Cleanliness
8.3
Several reviews noted low-quality cleaning, with issues such as items left behind and stained sheets.
Service
9.3
Many reviews highlighted exceptional and friendly service as a major positive aspect of the hotel.
Location
9.3
The hotel is centrally located, close to many attractions, which was frequently praised.
Room Quality
8.8
Rooms were well designed, spacious, and generally received positive remarks.
Amenities
8.8
Amenities received mixed feedback; however, the overall impression was favorable.
Value for Money
8.3
Some reviews pointed out expensive parking and a general perception of high costs.
Food and Beverage
8.8
Positive mentions of the dining experience and bar, although there were some issues with the restaurant.
Overall Experience
8.8
The majority of reviews expressed a strong overall experience with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:06

Property Description

Luxurious Accommodation

Experience comfort and style at Hyatt Centric Center City Philadelphia. Our guest rooms are equipped with modern amenities such as air conditioning, flat-screen TVs, and free WiFi. Relax in a cozy seating area and enjoy a restful night's sleep on plush bedding.

Convenient Facilities

Stay active at our fitness center or unwind with a delicious meal at the on-site restaurant. Grab a drink at the bar and socialize in a vibrant setting. With a 24-hour front desk and allergy-free rooms, we prioritize your convenience and well-being during your stay.

Prime Location

Located in the heart of Philadelphia, our 4-star hotel is near popular attractions like the Liberty Bell and Pennsylvania Convention Center. Explore the city with ease and return to a welcoming atmosphere at Hyatt Centric Center City Philadelphia.

Book now for an unforgettable stay at Hyatt Centric Center City Philadelphia.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Video

Guest Reviews

8.8
Based on 1382 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
C
Carlo • family_with_children • it
8
Cons:

Breakfast

2026-08-20 • via Nuitee
R
Raquel • solo_traveller • us
9
2026-08-20 • via Nuitee
D
Debra • extended_group • us
10
2026-08-19 • via Nuitee
M
maxime • solo_traveller • us
7
2026-08-18 • via Nuitee
C
CARLO • solo_traveller • it
10
Bellissimo hotel in posizione centrale
Pros:

Arredamento con molti dettagli in legno e pelle, molto originale, bello ed elegante

Cons:

Parcheggio caro

2026-08-17 • via Nuitee
T
Tatiana • family_with_children • br
10
2026-08-15 • via Nuitee
S
Stephanie • couple • us
9
Clean, quiet and overall very nice!
2026-08-13 • via Nuitee
E
ESTHER • extended_group • es
6
Ojo con la habitación triple…
Pros:

La localización. Renovado. La ducha fantástica.

Cons:

Pagué por una habitación triple. Resulta q esta opción en este caso, era con una única cama “extra grande” para los 3….y de extra grande, nada de nada. Es una cama diría de 150 cm, q para dormir 3 personas es insufrible.

2026-08-12 • via Nuitee
N
Nick • solo_traveller • nz
8
Pros:

Big room. Good breakfast
Toilet separate to the bathroom

2026-08-11 • via Nuitee
L
Liz • family_with_children • us
9
2026-08-10 • via Nuitee
U
Ulysses • family_with_children • us
10
2026-08-10 • via Nuitee
L
Lucia • family_with_children • it
8
Buona esperienza
Pros:

Struttura moderna e pulita, posizionata in un quartiere tranquillo.

Cons:

L’unico difetto che ho trovato è stata la carenza di asciugamani in bagno. Eravamo in camera in quattro (due adulti e due bambini) e avevamo a disposizione solamente tre teli per la doccia; nessun altro asciugamano (mani, viso, lavette, ecc) e nemmeno il tappetino che si utilizza fuori dalla doccia. Penso che segnalando la cosa alla struttura, avrebbero posto rimedio. Ma noi ci siamo fermati solo per una notte quindi mi sono adattata.

2026-08-08 • via Nuitee
J
jparmas • solo_traveller • cl
10
Pros:

Very nice and helpful staff. Excellent service in general.

2026-08-08 • via Nuitee
T
Tricia • couple • us
7
Good once you are indoors at this hotel.
Pros:

Clean and modern, comfortable room.

Cons:

Hotel entrance street is essentially a dirty alley. Homeless person living close by the hotel entrance.

2026-08-08 • via Nuitee
D
dohtravel • family_with_children • us
8
Excellent proximity to things to do/places to eat, nice rooms
Pros:

Nice clean rooms, very friendly service and staff. Excellent proximity to great restaurants and walking spaces. Beds are very soft. Room is organized and has a ironboard and iron in it already! Lots of spaces to put luggage and table tops to place things.

Cons:

Nitpicky things but: Entrance is in an alley and right next to a bunch of dumpsters on the block which isn't great. Water pressure felt surprisingly low for the sink and the shower. Couches in room and rugs could all use a deep clean

2026-08-07 • via Nuitee
I
Isabelle • family_with_children • fr
7
2026-08-07 • via Nuitee
S
Sheehanah • couple • kw
5
Will not visit again due to the room and cleaning rate
Pros:

The staff were really nice and helpful

Cons:

You know when you feel something is not that clean! This is the feeling that I had all night I couldn’t sleep comfortably. Plus, note that the bathroom is divided into 2 sides ! Once you enter the room, a right door for the shower and sink, then the ail for the room, then a left room for the toilet!

2026-08-06 • via Nuitee
W
Wright • couple • us
8
2026-08-05 • via Nuitee
G
G8374PJginam • Business
2
Worst hotel stay ever - they will rent out the restaurants and guests have no food options
Pros:

I have been a travel blogger for a long time and this was the most egregiously over-priced and inconvenient stay I have ever had. They price gauged that weekend and charged over $800 per night for rooms that should have been maybe $350 and maybe $500 on a surge. That is being generous as there was nothing outstanding. However, the real complaint is that it said there were multiple restaurants and upon arrival guests were informed that they had sold those out for a "private event" now mind you there is nothing private about it. It is open to the hotel so it was crazy loud, but roped off so guests could not access any seating nor food. The wildest part though is that on top of that they closed room service!! Now, keep in mind they don't offer lunch period. I am not sure why, but they only do breakfast and dinner and a brunch on weekends so there is not lunch at all. They did say they had breakfast, dinner, and room service which is a lot of the reason I paid the ridiculous $800 per night for the convenience. Well...that was not the case. Instead, they billed guests this crazy amount of money and provided no food options then double-dipped and sold out the venue at the inconvenience of the over-charged guests who had no restaurants, no room service, and couldn't handle the extreme noise of the few lobby seats we were still allowed to use. Just greedy and horrible.

2026-08-04 • via Tripadvisor
C
chadstanton • Business • Washington DC, District of Columbia
10
It was cool
Pros:

Everything was quite lovely; the staff was excellent, and the location left nothing to be desired. If you’re ever in the city of Philadelphia and looking for a place to stay, I recommend it.

2026-08-03 • via Tripadvisor