Holiday Inn Express & Suites - Milwaukee West Allis by IHG

Hotels
•
Holiday Inn Express
8.1 (291 reviews)
10111 West Lincoln Avenue , Milwaukee , US
+1 414-327-2200

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Good breakfast and coffee
Comfortable beds
Convenient location near Hwy 41, fairgrounds and ballpark
Plenty of parking and safe-feeling area
Spacious rooms (mentioned)
Cons:
Musty/wet smells and stained bedding in several rooms
Room issues: noisy A/C, heavy doors, worn pull-out mattress
Occasional rude front-desk staff
Breakfast items/equipment sometimes not working or late
Unexpected charges / incidental deposit issues
Shower drainage allowing water onto bathroom floor
Check-in delays (room not ready at 4pm)

Categories

Cleanliness
6.4
Multiple guests reported musty/wet smells, stained bedding, and rooms that needed changing; a few reviewers did say the hotel was clean, but cleanliness concerns were recurring.
Service
8.7
Generally praised staff as friendly and helpful (day and night desk agents), with a few reports of rude front-desk interactions; overall service tone is positive despite isolated incidents.
Location
9.2
Consistently noted as convenient — close to Hwy 41, state fairgrounds, ballpark and attractions with plenty of parking and a safe-feeling area.
Room Quality
6.6
Mixed-to-negative: comfortable beds cited often, but issues with musty smells, noisy A/C, heavy doors, worn pull-out mattresses, shower drainage problems and stained linens impacted room quality.
Amenities
8.5
Breakfast and coffee frequently praised; some amenities (pancake maker, juice, ice bucket) reported not working or missing and occasional late breakfast service.
Value for Money
7.3
Several guests felt the property was overpriced for the quality experienced and one reported an unexplained $50 charge; breakfast value is noted positively but other issues reduce perceived value.
Food and Beverage
8.7
Breakfast repeatedly described as good with many choices and good coffee, though isolated complaints about items not working, late service, or staff closing early at the breakfast area.
Overall Experience
9.4
Many guests enjoyed their stay and would return (comfortable beds, helpful staff, good breakfast, convenient location), but recurring cleanliness and room issues and occasional rude staff dampened some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Prime Location
Located near Miller Park and Marquette University, our 3-star hotel offers convenience and comfort for your stay in West Allis, Wisconsin.

Modern Amenities
Enjoy our fitness centre and business centre during your stay, ensuring you have everything you need for work and relaxation.

Comfortable Accommodations
Each room is equipped with a fridge for your convenience, providing a home away from home experience during your visit to Milwaukee.

For a seamless stay in West Allis, book your room at Holiday Inn Express & Suites - Milwaukee West Allis today!

Important information:

Please be aware: Reservations are required for pool use. Please visit our front desk or call the hotel to reserve your spot. Reservations are only available for registered guests.

Guest must be Age 21 and above to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKE

Location

Guest Reviews

8.1
Based on 291 reviews
Cleanliness: 6.4
Service: 8.7
Location: 9.2
Room Quality: 6.6
Amenities: 8.5
Value for Money: 7.3
Food and Beverage: 8.7
Overall Experience: 9.4
S
Sheri • family_with_children • us
10
Comfortable stay
Pros:

Clean and comfortable. Staff was always very helpful. Even the newer employee who remembered to ask about the rewards program. Unfortunately our time frames at the hospital did not allow time to see the breakfast available.

Cons:

Looking for folder at least of local restaurants that deliver. Or local to dine in. Phone was near dead. Hard to look things up.

2026-10-20 • via Nuitee
P
Peter • solo_traveller • us
8
2026-09-17 • via Nuitee
C
Cynthia • family_with_children • us
10
2026-09-15 • via Nuitee
L
Lauri • extended_group • us
10
Pros:

Good breakfast

2026-09-14 • via Nuitee
B
Brooke • extended_group • us
10
2026-09-06 • via Nuitee
M
Myranda • extended_group • us
8
Good location, nice stay, comfy beds
Pros:

Good location, close to where we needed to be

Cons:

The room was musty, like it was wet at one point in time. Just had a musty smell and our clothes smelled like it when we left. The air conditioner sounded like it was broken.

2026-09-06 • via Nuitee
S
Scheel • solo_traveller • de
7
2026-09-02 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-09-02 • via Nuitee
H
Heather • couple • us
6
Fine but over priced for the quality
Pros:

The staff was very polite..

Cons:

Our room smelled like wet socks. Like the floor had recently been shampooed but didn’t have enough air out time.
Also not happy that we were randomly charged 50 by the property. We had no incidentals and made no calls. The incidental deposit should have been refunded

2026-08-30 • via Nuitee
A
Anna Sophia Maria • family_with_children • za
6
2026-08-24 • via Nuitee
N
Nikki • solo_traveller • us
8
Pros:

Location, spacious room, nice staff, good breakfast, comfy beds

Cons:

Could've been cleaner

2026-08-20 • via Nuitee
B
Barb • extended_group • us
8
I would stay again
Pros:

Breakfast was good, coffee was great

Cons:

Opening doors to rooms were heavy as heck.

2026-08-18 • via Nuitee
W
Wanda • family_with_children • us
9
2026-08-16 • via Nuitee
C
Connie • solo_traveller • us
7
Pros:

Close to the attractions. Nice staff

Cons:

Breakfast late. Juice and pancake maker not working. The guest next to our room was deceased and we had to stay in our room so they could peacefully investigate and take his remains out of the holiday express. God rest his soul.

2026-08-16 • via Nuitee
S
Sarah • couple • us
7
Could have been better, but would stay again.
Pros:

Convenience and Lady during check in and lady that worked the desk at night were very friendly and accommodating.

Cons:

Tv in room didn't work, breakfast lady was crabby and was shutting down before 930 am.

2026-08-15 • via Nuitee
L
Lynn • solo_traveller • us
4
Pros:

The layout….the beds were comfortable

Cons:

The one coworker who checked me in…almost didn’t because

2026-08-13 • via Nuitee
B
bambi • couple • us
10
We enjoyed our stay, beds were comfy, breakfast was yummy with many choices! Staff was friendly and
Pros:

We liked the location, close to Hwy41! Close to the state fairgrounds! Plenty of parking and we'll lit, feels safe!

Cons:

Kinda noisy with the Hwy traffic

2026-08-11 • via Nuitee
A
Apryl • couple • us
9
Cons:

We got there at 4pm, check in was at 3 pm… but our room was not ready yet.

2026-08-10 • via Nuitee
L
Lenora • extended_group • us
7
Good
Pros:

The staff was exceptionally friendly

Cons:

No ice bucket in rooms
Third bedding was given to me to take up at check in
Pull out bed mattress is all worn out and very very uncomfortable!

2026-08-09 • via Nuitee
K
Kerry • family_with_children • us
8
2026-08-08 • via Nuitee