Agora Tokyo Ginza

Hotels
8.6 (3964 reviews)
Chuo-ku Ginza 5-14-7 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Well-designed rooms
Cons:
Bed bugs
Poor breakfast
Room size too small

Categories

Cleanliness
7.28
The bed has bed bugs; there were concerns about room cleaning.
Service
9.75
Staff is friendly and helpful, but there were some complaints about front desk service.
Location
10
Very convenient location near metro and shopping; great access to attractions.
Room Quality
7.74
Rooms were generally well designed but noted to be very small with some privacy issues.
Amenities
8.77
Amenities are basic; breakfast options are limited.
Value for Money
8.73
Considering location, it's average value; room sizes impact perceived value.
Food and Beverage
7.28
Breakfast options are disappointing and do not meet expectations.
Overall Experience
9.27
Overall enjoyable stay despite some issues; location and service standout.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:13

Property Description

Convenient Location in Tokyo
Agora Tokyo Ginza, a 4-star hotel, is the ideal choice for your stay in Tokyo. Situated just 400 meters from Nihon Tenji Seitei no Chi, our property offers air-conditioned rooms with modern amenities.

Comfortable Rooms and Sun Terrace
Relax in our well-equipped guest rooms featuring flat-screen TVs, safety deposit boxes, and private bathrooms with complimentary toiletries. Unwind at our sun terrace after a day of exploring the city.

Near Major Attractions
Explore Tokyo with ease as popular landmarks like Nissan Crossing and Ginza Station are within walking distance. Don't miss out on the convenience and comfort Agora Tokyo Ginza has to offer.

Book your stay now at Agora Tokyo Ginza for an unforgettable experience in Tokyo.

Important information:

Children aged 0-6 years old will share the same bed as their parents. Bedding, bed and breakfast are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 3964 reviews
Cleanliness: 7.28
Service: 9.75
Location: 10
Room Quality: 7.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 9.27
M
Marcin family_with_children pl
10
2026-06-20 via Nuitee
D
diego couple es
9
Pros:

Ubicación ideal para estar en un barrio moderno y extremadamente bien comunicado, hotel bonito con un personal extremadamente amable y siempre a tu disposición, habitaciones pequeñas (como en todo Tokio) pero camas comodisimas y muy grandes

Cons:

Tamaño de la habitación

2026-06-19 via Nuitee
T
Tsuiwen couple tw
9
2026-06-18 via Nuitee
R
rosa couple kr
7
Pros:

아침 조식은 도시락으로 제공되는데 맛은 괜찮았어요 아침에 바쁘신분들은 추천합니다. 빵과 음료 커피 무료!
호텔옆 일본 가정식 식당이 있었는데 정말 맛있었어요. 그곳을 이용해도 좋을듯해요
아침 일찍 문열고 오후 7시정도 되면 문들 닫았어요

Cons:

객실이 너무 좁았어요. 도쿄시내이다 보니 어쩔 수 없긴 한데...

2026-06-18 via Nuitee
T
Tsuiwen couple tw
9
2026-06-18 via Nuitee
Y
Yi Xian Samantha solo_traveller sg
7
Pros:

Close to the station. Room was comfortable, as hotel was well maintained.

Cons:

No direct shelter to the train station

2026-06-16 via Nuitee
S
Shenoy couple qa
10
Excellent.
Pros:

Excellent all day refreshments at the reception. Great location with proximity to major attractions around.

Cons:

Rooms could have been slightly bigger.

2026-06-16 via Nuitee
K
Kimberly family_with_children ph
9
Pros:

Very good location, nice rooms

Cons:

No blackout curtains :)

2026-06-16 via Nuitee
H
Hsiao-Fong extended_group sg
9
Good stay
Pros:

Good location

Cons:

Some staff is very poor in English

2026-06-16 via Nuitee
L
Limor couple il
10
2026-06-15 via Nuitee
I
Isabel couple es
7
.
Pros:

Ubicación excelente.
Hay cafe y bollos gratis por las mañanas

Cons:

Habitación extremadamente pequeña.
No hay room service todos los dias.
Si se contrata el desayuno te ponen una caja de bento (desayuno japones)

2026-06-14 via Nuitee
M
Moesha couple us
10
Pros:

Super close to Ginza shopping center

2026-06-13 via Nuitee
A
Alexander couple at
9
2026-06-13 via Nuitee
M
Marium family_with_children gb
9
2026-06-11 via Nuitee
M
Marium family_with_children gb
9
2026-06-11 via Nuitee
J
JENCHUN family_with_children tw
10
2026-06-10 via Nuitee
לוין solo_traveller il
8
2026-06-09 via Nuitee
R
Ronn couple fr
9
2026-06-08 via Nuitee
M
Manolya family_with_children us
3
Excellent staff, but poor room quality and cleanliness.
Pros:

The staff were exceptional and provided some of the best service we experienced during our trip to Japan. Everyone was friendly, professional, and eager to help. The location was also excellent, making it easy to explore Ginza and access public transportation.

Cons:

The biggest disappointment was the condition of the room. We specifically booked this hotel because it was advertised as a 4-star property, but the room felt far below that standard. The bathroom had carpeting that was visibly stained in multiple areas, which immediately gave the impression that the room was not clean. Seeing carpet in a bathroom was surprising enough, but seeing stained carpet made it difficult to feel comfortable using the space.

We brought our concerns to the staff, who were extremely helpful and showed us other available rooms. Unfortunately, every room we were shown had the same issue. It became clear that this was not a housekeeping problem and certainly not the fault of the staff, but rather a hotel-wide maintenance and design issue.

Overall, the room felt worn, poorly maintained, and much smaller than expected, even though we had booked a Superior room category. Throughout our stay, we never felt like we were staying in a 4-star hotel. The condition of the room made us question the cleanliness standards, and we did not feel as comfortable or relaxed as we should have during our vacation. The excellent staff and convenient location were not enough to make up for the disappointing room quality.

2026-06-08 via Nuitee
R
Ronn couple fr
9
2026-06-08 via Nuitee