Canopy By Hilton San Antonio Riverwalk

Hotels
•
Canopy by Hilton
9.6 (1513 reviews)
123 N. Saint Marys St. , San Antonio , US
+1 210-404-7516

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
High parking fees
Cleanliness issues

Categories

Cleanliness
9.2
Multiple complaints about cleanliness, including unclean rooms and used cups.
Service
10
Generally positive comments about staff friendliness and help, though some service issues noted.
Location
10
Highly praised location near the Riverwalk and local attractions.
Room Quality
10
Rooms described as modern and comfortable, though some issues noted.
Amenities
9.7
Limited bar and restaurant options mentioned but overall seen as sufficient.
Value for Money
9.2
Some complaints about additional fees and lack of included amenities.
Food and Beverage
8.7
Concerns about restaurant service and cleanliness noted.
Overall Experience
10
General satisfaction reported despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:25

Property Description

Riverfront Restaurant and Terrace Bar
Experience dining with a view at our riverfront restaurant and Third Floor Terrace Bar, both overlooking the picturesque San Antonio River Walk.

Comfortable Guest Rooms
Relax in our modern guest rooms equipped with free WiFi and a fridge for your convenience.

Convenient Location
Located in the heart of San Antonio on the River Walk, our hotel is near popular attractions like The Alamo and Tower of the Americas, making it the perfect choice for your stay.

Book your stay at Canopy By Hilton San Antonio Riverwalk now and immerse yourself in the vibrant culture of San Antonio!

Important information:

Please note that the hotel offers valet parking only and do not have self-parking available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 61 per day.

Location

Property Video

Guest Reviews

9.6
Based on 1513 reviews
Cleanliness: 9.2
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.7
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 10
C
Collins • solo_traveller • us
10
2026-09-17 • via Nuitee
R
Randy • couple • us
9
Short walks to all the sites you want to see in San Antonio.
Pros:

Location is excellent right on the riverwalk. Nice restaurant with lots of good food. The staff are great and they are very generous with cold water.

Cons:

Cement floors take a little getting used to. Slow elevators.

2026-09-16 • via Nuitee
A
Axel • solo_traveller • de
9
2026-09-16 • via Nuitee
R
Rhonda • couple • us
10
Wish I could have stayed longer ❤️
Pros:

The front desk staff were friendly and helpful ❤️ The room was clean, the bed was comfortable, the bathroom was roomy and had plenty of shower supplies, towel and washcloths. I love the tiles in the shower - very spa-like.

Cons:

The parking situation. The only option for parking is valet for $70. We parked in a Houston Street Garage (a block away) for free ADA/HDCP parking, standard parking there is $10 for 24 hours.

2026-09-16 • via Nuitee
D
Delia • couple • us
10
2026-09-15 • via Nuitee
D
dwan • solo_traveller • us
10
Pros:

Perfect location

2026-09-15 • via Nuitee
G
Gonzales • couple • us
7
2026-09-14 • via Nuitee
G
Gavin • couple • au
8
Overall excellent!
Pros:

Position!!!!

Cons:

Ice machine not working

2026-09-12 • via Nuitee
J
Jacob • solo_traveller • us
10
2026-09-11 • via Nuitee
P
Paul • couple • us
9
Pros:

The hotel, restaurant and staff were excellent. We would love to stay there again.

Cons:

The daily charge for parking was way too high.

2026-09-11 • via Nuitee
M
Monica • couple • us
10
Pros:

Great place excellent service

2026-09-10 • via Nuitee
B
Biasetto • family_with_children • it
10
Pros:

Hotel meraviglioso affacciato sulla riverwalk, camera moderna e pulita!

Cons:

Nulla

2026-09-09 • via Nuitee
D
Deann • solo_traveller • us
10
Nice, short stay :)
Pros:

Location was awesome. The staff was super friendly and my room was so nice and sparkly clean. I was in a corner and the view was beautiful. I love how the floor was concrete. I felt like it easier to keep clean. I did valet parking and the vehicle always arrived super quickly.

Cons:

The only thing that was surprising was the amount of homeless people around the hotel. It may just be like that in the area ?? And the ice machine was not working on my floor - that was no bueno.

2026-09-09 • via Nuitee
J
Jenni • couple • fi
10
2026-09-09 • via Nuitee
C
Cristina • family_with_children • us
9
2026-09-08 • via Nuitee
T
Tijuna • couple • us
10
2026-09-06 • via Nuitee
L
lisbeth • couple • us
10
2026-09-04 • via Nuitee
K
Kevin • couple • us
6
Pros:

Convenient location. Otro bar had a nice atmosphere and seating area, esp inside.

Cons:

Ice maker did not get fixed. The river view was a joke, could barely see it from the 13th floor. Valet parking absurdly high. Bed was very hard and uncomfortable.

2026-09-04 • via Nuitee
L
lisbeth • couple • us
10
2026-09-04 • via Nuitee
H
Hector • couple • us
10
Very beautiful and comforting to stayed there
Pros:

Love the area

Cons:

None

2026-09-02 • via Nuitee