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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Hiking
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Children's playground
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Sauna
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Dry cleaning
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Skiing
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Ski storage
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Currency exchange
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Bowling
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Lockers
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Pool with view
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Heated pool
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Indoor pool
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Toilet with grab rails
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Indoor play area
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Kid-friendly buffet
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Evening entertainment
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Public Bath
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Ski school
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Kids' club
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Ski equipment hire on site
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Ski-to-door access
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Ski pass vendor
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Entertainment staff
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Strollers
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Fitness classes
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Security alarm
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Walking tours
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Key card access
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Bike tours
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Tour/class on local culture
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Broadcast Live sport events
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Archery
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience modernly furnished rooms and suites at Gorski Hotel & Spa, each equipped with amenities like a flat-screen TV and air-conditioning. Some rooms even offer stunning views of the ski slopes, providing a truly immersive stay.
Wellness and Recreation
Unwind and rejuvenate at the hotel's wellness centre, complete with an indoor pool, sauna, hammam, and fitness centre. Whether you prefer a relaxing session or an energizing workout, the facilities cater to all your needs.
Gourmet Dining Experience
Delight your taste buds with a buffet breakfast served daily and savor local and international delicacies at the on-site a la carte restaurant. Indulge in a culinary journey without leaving the comfort of Gorski Hotel & Spa.
Book your stay now at Gorski Hotel & Spa for a truly unforgettable experience in Kopaonik!
Prevention measures and operating procedures for the spa and wellness center:
Working hours are from 10 am to 10 pm, and spa facilities can be used in the following time slots:
10:00 – 12:00
12:30 – 14:30
15:00 – 17:00
17:30 – 19:30
20:00 – 22:00 - adults and children aged 12 and over only.
* During the break between appointments, the entire area is ventilated and disinfected in accordance with the recommended measures and methods for preventing the spread of the Coronavirus (Covid-19).
The maximum number of spa and wellness center users per time slot is 60.
Due to the changed working hours, guests are recommended to make their appointments in advance.
Other prevention measures relating to the use of facilities and rules of conduct can be found on the spa & wellness center page of hotel website. All the rules are clearly stated in the spa and wellness center, and hotel's staff control their implementation.
* The open pool is open from 15:00 to 22:00.
A deposit may be required at the property.
Location
Guest Reviews
Gorski is beautifully designed, meant for relaxation and enjoyment.
I liked everything.
Nema klima u sobi, jako su skupi(koka kola 500 din…)
Lage
Für ein angebliches Top-Hotel gibt es aus meiner Sicht einige Punkte, die absolut nicht dem erwarteten Standard entsprechen.
Für den Parkplatz werden den Gästen 10 € pro Tag berechnet – angesichts der Hotelkategorie finde ich das schlicht unverschämt.
Auch der Pool- und Spa-Bereich kann nicht spontan genutzt werden. Man muss mehrere Stunden im Voraus reservieren was für ein Hotel dieser Kategorie ist das für mich nicht akzeptabel.
Die Mitarbeiter an der Rezeption waren zwar freundlich, jedoch leider überhaupt nicht entgegenkommend. Auf Fragen oder Wünsche bekommt man immer wieder die Antwort: „Das ist die Hotelpolitik.“ Von einem Lux-Hotel würde ich deutlich mehr Serviceorientierung und Flexibilität erwarten.
Das Essen im Restaurant war durchschnittlich. Die Mitarbeiter im Restaurant waren hingegen freundlich und aufmerksam.
Besonders problematisch war für mich die Situation im Zimmer. Der Lüfter im Badezimmer läuft dauerhaft und ist sehr laut. Auch die Klimaanlage bzw. Belüftung im Zimmer hat nicht den Eindruck gemacht, tatsächlich für eine angenehme Raumtemperatur zu sorgen. Ohne geöffnetes Fenster war es im Zimmer stickig und unangenehm.
Nachts war das Schlafen nahezu eine Zumutung: Der laute Badezimmerlüfter lief die ganze Nacht. Wenn man das Fenster geöffnet hat, waren von draußen ebenfalls verschiedene Geräte bzw. Anlagen deutlich zu hören. Die Klimaanlage war auf 19 °C eingestellt, subjektiv fühlte es sich im Zimmer jedoch eher nach mindestens 25 °C an.
Insgesamt entspricht das Erlebnis aus meiner Sicht nicht dem Standard, den man von einem Top-Hotel erwarten darf. Freundliches Personal allein reicht für diese Kategorie nicht aus – insbesondere beim Service, bei der Flexibilität und beim Komfort gibt es erheblichen Verbesserungsbedarf.
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