Holiday Inn Express & Suites Rehoboth Beach by IHG

Hotels
•
Holiday Inn Express
8.9 (628 reviews)
18438 Kates Lane , Rehoboth Beach , US
+1 302-500-2415

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms often described as immaculate
Friendly, welcoming and helpful staff (specific praise for front desk)
Convenient location (close to outlets, ferry, beach) and good parking
Dog-friendly accommodations and thoughtful pet features (Woof Wall)
Many guests enjoyed the breakfast when fully available
Cons:
Inconsistent breakfast quality; frequent pancake machine failures and missing items
Occasional cleanliness lapses (stained shower curtains, dirty carpets, pet odors)
Room issues: noisy/non-working AC units, mattress concerns, some broken in-room appliances (coffee machine)
Reports of being charged/expectations around price — perceived as overpriced by some
Front desk/service inconsistency in a few cases (reluctance to provide sofa-bed linen, poor handling of certain issues)

Categories

Cleanliness
8.2
Mixed signals: many guests described rooms as very clean and immaculate, but several reports noted stained shower curtains, dirty carpets, black residue on paper towels and pervasive pet odors in some areas.
Service
10
Generally praised: multiple reviewers called staff welcoming, friendly and extremely hospitable (specific mention of 'Marcy' and helpful front desk). A few isolated negative interactions were reported (reluctance to provide sofa-bed bedding), but overall service tone is strongly positive.
Location
9.6
Consistently positive: many guests highlighted convenience to outlets, ferry and beach, quiet location and good parking; several reviews explicitly list location as a pro.
Room Quality
7.8
Some solid aspects (comfortable rooms, dog-friendly), but multiple guests reported issues: noisy or non-working air conditioners, mattress concerns, slippery bathroom tile, broken coffee machines, occasional misassigned room types and sofa-bed bedding shortages.
Amenities
9
Amenities include dog-friendly accommodations and a 'Woof Wall' that guests liked; pancake machine and breakfast setup are convenient when working. However, recurring reports of broken pancake machine and lack of an on-site restaurant were noted.
Value for Money
8
Mixed: some guests felt the property was overpriced relative to breakfast quality and compared unfavorably with cheaper hotels, while others did not comment on price.
Food and Beverage
8.8
Varied breakfast experiences: several reviewers described breakfast as wonderful and well-stocked with real ingredients, but many complaints about the pancake machine being out of order, watery/chunky eggs and occasionally unavailable items.
Overall Experience
9.8
Overall stays were often described as comfortable and enjoyable with hospitable staff and good location; a minority of guests reported significant negatives (noise, odors, cleanliness issues) but the predominant tone is strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Modern Amenities and Comfortable Rooms
Holiday Inn Express & Suites Rehoboth Beach offers well-equipped guest rooms with air conditioning, flat-screen TVs, and complimentary toiletries in private bathrooms.

Relaxation and Recreation
Guests can unwind in the indoor pool or start their day with a delicious buffet breakfast.

Convenient Services and Location
With free parking, a business center, and a 24-hour front desk, guests can enjoy a hassle-free stay. Located close to Rehoboth Beach and Cape May, this hotel is a perfect choice for both leisure and business travelers.

Experience comfort and convenience at Holiday Inn Express & Suites Rehoboth Beach.

Important information:

When traveling with pets, please note that an extra charge of $35 per pet, per night applies. Please note that dogs are allowed in our standard rooms, Service animals only are exempt.
Dogs friendly. Dogs allowed in Standard rooms only. The hotel charges a pet fee for pets and emotional support animals at $35.00 per dog per night. Max 2 dogs per room and 75lbs combined.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 628 reviews
Cleanliness: 8.2
Service: 10
Location: 9.6
Room Quality: 7.8
Amenities: 9
Value for Money: 8
Food and Beverage: 8.8
Overall Experience: 9.8
D
David • couple • us
10
Excellent quiet stay here, very clean and supportive cheerful staff.
Pros:

So very clean and beautiful inside. The staff was very helpful. The breakfast was very good, even omelets.

2026-11-06 • via Nuitee
J
Jennifer • family_with_children • us
10
Perfect!!
Pros:

All accommodations

Cons:

Nothing

2026-11-05 • via Nuitee
R
rashmi • solo_traveller • in
10
Pros:

Great stay, clean, spacious, near to Outlets.. Had good time. Value for money.

2026-11-01 • via Nuitee
J
Jack • couple • us
7
2026-10-28 • via Nuitee
C
Cristina • solo_traveller • us
8
2026-10-26 • via Nuitee
S
Stiles • extended_group • us
8
Location and staff was great
Pros:

Location

Cons:

Breakfast

2026-10-24 • via Nuitee
S
Stuart • couple • us
10
Pros:

Pancake machine was the best.

Cons:

Better mattress

2026-10-21 • via Nuitee
S
Sabra • solo_traveller • us
8
2026-10-20 • via Nuitee
M
muhammet emin • couple • tr
1
2026-10-19 • via Nuitee
M
Matthew Ajit • solo_traveller • us
10
My day was really really nice comfortable the breakfast in the morning was really great. They had all real ingredients n
Pros:

Clean, friendly, very nicely laid out.

Cons:

I can’t think of anything

2026-10-17 • via Nuitee
R
Rodney • family_with_children • us
8
Pros:

Clean

Cons:

No restaurant

2026-10-15 • via Nuitee
N
Nancy • family_with_children • us
10
Pros:

Marcy at the front desk was very welcoming and friendly. Room was immaculate and comfortable and our dog liked it too!

2026-10-14 • via Nuitee
T
Thomas • couple • us
10
Pros:

Breakfast was very good and the way they accommodate dogs is exceptional!

2026-10-08 • via Nuitee
V
Vicky • couple • us
10
2026-09-18 • via Nuitee
J
Jessica • solo_traveller • us
2
Pros:

Nothing we booked a king room got a double bed room breakfast the eggs were watery and chunky

Cons:

Everything ⁰

2026-09-16 • via Nuitee
A
Anthony • couple • us
10
Place was nice,but way over priced.
Pros:

For what we paid breakfast was fair.We got better breakfasts at cheaper hotels.

Cons:

Price.

2026-09-16 • via Nuitee
S
Sharon Lee • couple • us
8
I'd give it a 2++
Pros:

I was familiar with the area so knew how to get to the hotel entrance. As I recall, this hotel is less than 10 years old. It is well used. Staff were nice and accommodating. Parking was good. Location was quiet as it was a distance from the highway

Cons:

Slippery bathroom tile floor. An exhaust fan may be helpful. Pancake machine wasn't working!

2026-09-13 • via Nuitee
K
KENNETH • couple • us
8
2026-09-13 • via Nuitee
K
khonsu • solo_traveller • ca
10
2026-09-11 • via Nuitee
C
Carolyn • couple • us
10
Confortable
Pros:

Everything is Clean and set.

2026-09-11 • via Nuitee