Novotel Xi'an The Bell Tower

Hotels
•
Novotel
9.2 (244 reviews)
No 16 Anban Street Xincheng District , Xi'an , cn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good buffet
Cons:
Cleanliness issues
Crowded breakfast room
Inconsistent air conditioning

Categories

Cleanliness
8.45
Some reviews mentioned cleanliness issues, particularly with stained linens and dark bathroom lighting.
Service
9.45
The staff is consistently mentioned as friendly, helpful, and accommodating.
Location
9.95
The hotel is well-located near main attractions, making it very convenient for guests.
Room Quality
8.95
Rooms are spacious with comfortable beds, although there were mentions of poor air conditioning.
Amenities
8.95
Good amenities are mentioned, such as free laundry access and a variety of dining options.
Value for Money
9.45
Good value is highlighted, especially regarding the variety in the buffet.
Food and Beverage
8.45
Breakfast is varied but can be crowded; some international options are limited.
Overall Experience
9.95
Guests had a very positive experience overall, enjoying the stay and the hotel's features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:22

Property Description

Central Location

Modern Amenities

Family-friendly Services

To experience the perfect blend of luxury and convenience in the heart of Xi'an, book your stay at Novotel Xi'an The Bell Tower today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for CNY 288 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 244 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.95
Room Quality: 8.95
Amenities: 8.95
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 9.95
G
G • family_with_children • hk
10
2026-06-30 • via Nuitee
A
Andréa • couple • br
9
Muito boa
Pros:

Bem localizado e bom cafe da manhã

Cons:

Quartos meio pequenos

2026-06-30 • via Nuitee
P
Pei Ling • couple • tw
10
Pros:

交通便利

2026-06-30 • via Nuitee
V
Viet Phuong • family_with_children • vn
9
2026-06-29 • via Nuitee
R
Rohaizat • couple • sg
7
2026-06-27 • via Nuitee
D
Daniela • couple • bg
9
2026-06-26 • via Nuitee
X
Xi • family_with_children • us
9
A modern and comfortable stay
Pros:

What a wonderful hotel experience! The rooms are so well-designed, featuring great modern upgrades like multiple outlets and a separate bath/wash layout that made getting ready a breeze. Having water bottles easily accessible in the hallway and a free-to-use guest laundry felt incredibly thoughtful and unique. I also really appreciated how they set up the first floor as a transition zone. It’s a smart way to manage the peak hour rush, while giving everyone a comfortable, welcoming spot to gather before heading out for the day. A perfect, hassle-free setup!

Cons:

My clothes got taken out of a dryer due to a late pickup.

2026-06-25 • via Nuitee
J
Joaquin • couple • cl
9
Buena
Pros:

Ubicación

Cons:

Desayuno

2026-06-25 • via Nuitee
H
HENDERSON • couple • au
7
2026-06-25 • via Nuitee
R
Rolfe • couple • gb
7
Great location but hotel dated
Pros:

Great location and lovely staff

Cons:

It’s a bit dated and in need of renovation. People were smoking outside the lifts despite the floor being non smoking

2026-06-24 • via Nuitee
L
Laurence • solo_traveller • fr
9
Pros:

Emplacement

2026-06-24 • via Nuitee
T
Tobias • couple • ch
9
2026-06-23 • via Nuitee
M
Monica Da Consolacao • solo_traveller • br
8
Ótimo
Pros:

Tudo

Cons:

Nada

2026-06-21 • via Nuitee
A
Aleksandra • couple • rs
9
Pros:

The location is just perfect - right near the Bell Tower and all main sightseeing points - it is very convenient to caome and leave literally from every point of the city. The room was spacious, we had all the facilites and very nice greeting card which was in Chinese, bit we translated it :) Thanks for the staff who draw the cat on it, now we leave it as a souvenir :) The staff is helpful, reacted to every our demand quick. I liked the delivery robots.
Laundry service is nice, but it is hard to install drying time - we had to prolong it 5 times.
There is a small gym and chlidren room.
Breakfast is mostly Asian-style, but we managed to find something for us and try something new.

Cons:

The breakfast restaurant is tiny - 2 times we could not find a place to sit and had to wait.

2026-06-16 • via Nuitee
E
Eric • solo_traveller • nl
8
Pros:

De locatie. Op loopafstand van de "Belltower monument en de drumtower, met direct de gezellihe straatjes van de moslumwijk. De staff was vriendelijk, en het ontbijt was prima en uitgebreid.

Cons:

Het uitzicht. We keken uit op een binnenmuur.

2026-06-14 • via Nuitee
G
Graham • couple • au
9
Great stay.
Pros:

The Welcome was special

Cons:

Nothing, staff were very responsive

2026-06-13 • via Nuitee
M
Michelle • couple • au
8
Great location and clean, tidy rooms
Pros:

Great location for our sightseeing itinerary. Clean, comfortable and good rooms.

2026-06-11 • via Nuitee
M
Marcia Oliveira • extended_group • br
9
Hospedagem recomendada
Pros:

Café da manhã no padrão chinês. Quarto bom e banheiro limpo.

Cons:

Dificuldade de comunicação.

2026-06-09 • via Nuitee
J
Jahangir • solo_traveller • gb
9
2026-06-07 • via Nuitee
K
Kseniia • couple • ru
10
Pros:

Все отлично!

2026-06-06 • via Nuitee