Novotel Xi'an The Bell Tower

Hotels
•
Novotel
9.2 (220 reviews)
No 16 Anban Street Xincheng District , Xi'an , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good buffet
Cons:
Cleanliness issues
Crowded breakfast room
Inconsistent air conditioning

Categories

Cleanliness
8.45
Some reviews mentioned cleanliness issues, particularly with stained linens and dark bathroom lighting.
Service
9.45
The staff is consistently mentioned as friendly, helpful, and accommodating.
Location
9.95
The hotel is well-located near main attractions, making it very convenient for guests.
Room Quality
8.95
Rooms are spacious with comfortable beds, although there were mentions of poor air conditioning.
Amenities
8.95
Good amenities are mentioned, such as free laundry access and a variety of dining options.
Value for Money
9.45
Good value is highlighted, especially regarding the variety in the buffet.
Food and Beverage
8.45
Breakfast is varied but can be crowded; some international options are limited.
Overall Experience
9.95
Guests had a very positive experience overall, enjoying the stay and the hotel's features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:22

Property Description

Central Location

Modern Amenities

Family-friendly Services

To experience the perfect blend of luxury and convenience in the heart of Xi'an, book your stay at Novotel Xi'an The Bell Tower today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for CNY 288 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 220 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.95
Room Quality: 8.95
Amenities: 8.95
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 9.95
E
Eugene • couple • ie
10
Overall a great choice for a hotel in Xi’an.
Pros:

This a perfectly located hotel for staying in Xi’an. The rooms are excellent as is the breakfast with a very wide selection to choose from. It has an added bonus of free washing machines and dryer s. The staff are also very helpful and courteous.

2026-05-28 • via Nuitee
M
Mario • solo_traveller • pt
10
O melhor hotel de Xian
Pros:

Um dos melhores hotéis onde já fiquei.
Deste a atenção ao cliente, super eficientes, upgrade de quatro, cama super grande e confortável, pequeno almoço óptimo, acesso ao metro em frente, a 100m das atrações principais, restaurantes muito perto. Tudo muito bom.

2026-05-23 • via Nuitee
S
SIMONA • couple • it
10
Soggiorno breve ma super piacevole
Pros:

Struttura perfetta, vicinissima a tutto.
Presente lavatrice e asciugatrice + palestra.
Lo staff super disponibile.
Volevo infine complimentarmi per i prodotti che vengono messi a disposizione in bagno, non è scontato trovare un balsamo per capelli! :)

2026-05-22 • via Nuitee
S
Sharyn • couple • au
9
Very comfortable hotel which is centrally located.
Pros:

Great location and very comfortable room. Guest laundry was very appreciated.

2026-05-21 • via Nuitee
S
Sherlyn Su • solo_traveller • sg
10
Pros:

Metro is just infront of the hotel and there's alot of food options nearby. Bell tower and City wall are just walking distance.
The room has individual aircon instead of centralised aircon so it's perfect!
Room is cleaned everyday and the housekeeper put extra bottled water seeing how much water i drank the night before.

Cons:

Nothing.

2026-05-21 • via Nuitee
J
Juan Pablo • family_with_children • ar
10
Excelente opción en xian - Cerca de todo y un desayuno de 10
Pros:

La ubicación . Cerca de todo . El desayuno y la predisposición de todo el personal para ayudarte

Cons:

Nada

2026-05-20 • via Nuitee
M
Mihai Toni • couple • ro
9
2026-05-19 • via Nuitee
L
li chen • family_with_children • tw
9
下次來西安，還會選擇諾富特。
Pros:

早餐很不錯
酒店地點優

Cons:

這次馬桶出了一點狀況，應該是偶發。

2026-05-19 • via Nuitee
R
Ralph und Ines Dorst • solo_traveller • de
10
2026-05-17 • via Nuitee
聖鵬 • couple • tw
9
Pros:

早餐煮麵的周小姐，笑容滿臉看到的問先生你要什麼呢？，要辣還是不辣？非常的貼心，讓我印象深刻，

2026-05-17 • via Nuitee
I
Ivan • extended_group • sg
10
2026-05-16 • via Nuitee
L
lynda • solo_traveller • fr
9
Super
Pros:

L'emplacement à côté une entrée métro.
L'hôtel dispose d'une laverie automatique gratuite super pr laver son linge
Literie au top

Cons:

RAS

2026-05-16 • via Nuitee
A
Aleksandr • couple • ru
7
Отель хороший, но номер был без окна.
Pros:

Локация отеля находится в хорошеем расположении, рядом со станцией метро. По прямой ветке от железнодорожной станции.

Cons:

Завтрак состоит из локальных блюд. В моем номере отсутствовало окно с видом на улицу. Окно было в стену, хотя в описании номера этого не было заявлено.

2026-05-13 • via Nuitee
B
Bernie Yong • solo_traveller • my
8
Pros:

Fantastic location! Clean and central

2026-05-12 • via Nuitee
D
Dorit Danin • solo_traveller • il
10
Great hotel in xian
Pros:

Excellent location, the hotel is clean, the staff is courteous, the reception staff helped with any questions.

2026-05-08 • via Nuitee
A
Alex • extended_group • nz
10
Good value for money and great location.
Pros:

Great location. Modern internal set up.

Cons:

The composition of the toilet and shower was odd, took a while to get used to.

2026-05-07 • via Nuitee
A
Amit • couple • nz
9
2026-05-07 • via Nuitee
M
Mirant • solo_traveller • in
9
2026-05-04 • via Nuitee
B
Bhatnagar • extended_group • in
9
Stay was very comfortable
Pros:

Breakfast was decent. Location was excellent right near Bell Tower. Staff was very humble and went out of their way to help us.

2026-05-02 • via Nuitee
P
Peter • couple • za
9
we enjoyed the stay, specious room and great location
Pros:

comfortable room
great location
breakfast ok

Cons:

nothing

2026-05-02 • via Nuitee