Novotel Xi'an The Bell Tower-Walking Bell Tower and Musilim Street

Hotels
•
Novotel
9.2 (268 reviews)
No 16 Anban Street Xincheng District , Xi'an , CN
+86 29 8963 3666

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good buffet
Cons:
Cleanliness issues
Crowded breakfast room
Inconsistent air conditioning

Categories

Cleanliness
8.45
Some reviews mentioned cleanliness issues, particularly with stained linens and dark bathroom lighting.
Service
9.45
The staff is consistently mentioned as friendly, helpful, and accommodating.
Location
9.95
The hotel is well-located near main attractions, making it very convenient for guests.
Room Quality
8.95
Rooms are spacious with comfortable beds, although there were mentions of poor air conditioning.
Amenities
8.95
Good amenities are mentioned, such as free laundry access and a variety of dining options.
Value for Money
9.45
Good value is highlighted, especially regarding the variety in the buffet.
Food and Beverage
8.45
Breakfast is varied but can be crowded; some international options are limited.
Overall Experience
9.95
Guests had a very positive experience overall, enjoying the stay and the hotel's features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:22

Property Description

Central Location

Modern Amenities

Family-friendly Services

To experience the perfect blend of luxury and convenience in the heart of Xi'an, book your stay at Novotel Xi'an The Bell Tower today.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 268 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.95
Room Quality: 8.95
Amenities: 8.95
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 9.95
B
Brenda • couple • nz
9
Pros:

Location was central. Beds comfy. A really nice place to stay. Beer could have been colder! And was good to have a free washing machine/dryer.

Cons:

Nothing really

2026-10-31 • via Nuitee
M
MARCIA LIKA • solo_traveller • br
9
Funcionários não falam inglês
Pros:

Hotel fica em frente a uma das saídas do metrô. Quarto espaçoso e confortável. Ótimo café da manhã. O hotel em si é maravilhoso, só não ganha nota 10 porque os funcionários não falam inglês.

Cons:

Infelizmente, os funcionários não falam inglês. No café da manhã, queria um lamen quente. Recebi um lamen frio. não consegui me comunicar. Percebi que outros hospedes também ficaram frustados por não conseguirem pedir o que queriam.

2026-10-30 • via Nuitee
A
ANTONELLA ASSUNTS • extended_group • it
9
Ottima esperienza
Pros:

L’hotel si trova in un ottima posizione. La qualità della colazione era ottima e le stanze ben arredate e pulite. Dispone anche di una comoda zona lavanderia self-service.

Cons:

Non ho nulla di negativo da segnalare

2026-10-30 • via Nuitee
L
Liubov • couple • ru
10
Great hotel in the heart of Xi’an
Pros:

Location, facilities, breakfast

Cons:

Nothing

2026-10-30 • via Nuitee
L
Lee Peng • couple • my
10
Accessible to many attractions
Pros:

Central location

Cons:

Nope

2026-10-29 • via Nuitee
B
BERNARD • extended_group • fr
9
Très bon hôtel va à xi’an
Pros:

Proche centre ville
Chambres
Petit déjeuner

Cons:

Difficulté à régler éclairage chambre

2026-10-29 • via Nuitee
A
Anthony • couple • th
9
2026-10-29 • via Nuitee
B
Bernd • couple • de
9
Tolle Lage im Zentrum
Pros:

Die Lage ist super Zimmer sind gut eingerichtet und das Frühstück ist gut.

Cons:

Mir war nicht klar, dass das Zimmer zum Lichtschacht nur ein Fenster hat. Und der Lichtschacht verdient nicht den Begriff. Lichtschacht. Man kann kaum erkennen, ob Tag oder Nacht ist. Das ist eigentlich kein Problem, wenn man den ganzen Tag unterwegs ist. Es sollte aber explizit drauf hingewiesen werden, dass dieses Standard Zimmer im Fenster eine Einschränkung hat, damit jeder entscheiden kann, ob das ein Problem ist oder nicht.

2026-10-27 • via Nuitee
Y
Yvette • couple • us
7
2026-10-27 • via Nuitee
C
Cihat • couple • at
6
würde ich wieder buchen
Pros:

Lage Top! Freundlicher Empfang

Cons:

Zu lange check-in.
mitarbeiter wenig englisch, konnten bei meiner Bestellung nicht viel helfen.

2026-10-27 • via Nuitee
U
Uwe • couple • de
9
Gutes Hotel in zentraler Lage ohne viel Schnickschnack.
Pros:

Gute, ruhige Lage. Kostenlose Laundry.

Cons:

Außer Frühstück kein kulinarisches Angebot. Bar am Abend nur mit Bier und Softgetränken aus dem Kühlschrank.

2026-10-24 • via Nuitee
Y
Yousif • couple • ae
10
location is Perfect, Staff very Nice, room was clean
Pros:

location is Perfect, Staff very Nice, room was clean

Cons:

every mooring there was sound of big bell close to the hotel.

2026-10-23 • via Nuitee
R
ramakrishnan • solo_traveller • in
8
2026-10-23 • via Nuitee
R
RoccoG. • family_with_children • it
8
Pros:

Struttura in pieno centro, personale molto gentile. Lavanderia e palestra ottime. La camera è grande e ha tutto. Ti regalano sempre l'acqua e la colazione è abbondante.

Cons:

Cuscini poco comodi, luci in stanza poco intuitive. La colazione aveva pochi dolci.

2026-10-22 • via Nuitee
C
Constanza • extended_group • cl
8
Excelente ubicación pero con cosas por mejorar
Pros:

Excelente ubicación y la habitación también muy bien

Cons:

Nadie del personal habla inglés y el desayuno es muy asiático con poca oferta para quien no come ese tipo de comida al desayuno

2026-10-22 • via Nuitee
D
Diego • family_with_children • co
9
2026-10-21 • via Nuitee
C
Christina • couple • gb
10
Pros:

Great location, very friendly staff. Comfortable bed.

Cons:

Nothing

2026-10-21 • via Nuitee
M
Ming • couple • au
7
Enjoyed a restful couple of nights acclimatizing to altitude before going higher. Vibrant area with lots of locals and v
Pros:

Clean with large rooms. Close to food and 15min walk from station

Cons:

Couldn’t cool room down enough as floor heating was too hot

2026-10-21 • via Nuitee
M
Muzaffar • extended_group • uz
9
2026-10-20 • via Nuitee
O
Obiora • extended_group • gb
9
Brilliants
Pros:

This is a brilliant location. The location is perfect. Just next to the train station. It is very close to the Drum and Bell Towers in Xi'an. The Muslim Quarter and many interesting local icons are close by.

Cons:

Nothing for now.

2026-10-19 • via Nuitee