The Brakeman Hotel

Hotels
9.4 (193 reviews)
501 Basin Street , New Orleans , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Comfortable beds
Good value for money
Cons:
Limited food options
Outdated elevators

Categories

Cleanliness
9.48
Many reviews mention exceptional cleanliness and well-maintained rooms.
Service
9.95
Guests frequently highlight the excellent and friendly service provided by staff.
Location
9.99
The hotel is praised for its great location, close to major attractions.
Room Quality
9.44
Rooms are described as spacious, well-equipped, and comfortable.
Amenities
8.47
Some amenities like food options are limited, but the hotel offers clean and comfortable accommodations.
Value for Money
9.43
Guests feel they received good value given the location and quality.
Food and Beverage
8.48
Limited food options available on-site but a good local cafe nearby.
Overall Experience
9.95
Overall, guests report very positive experiences and highly recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:57

Property Description

Convenient Location
Located in the vibrant Treme district, The Brakeman Hotel is just minutes away from top attractions like Union Station, Mercedes-Benz Superdome, and Morial Convention Center.

Modern Amenities
Experience comfort in our air-conditioned rooms equipped with a flat-screen TV, free WiFi, and a fridge. Enjoy a relaxing shower with complimentary toiletries and make use of the safety deposit box for your valuables.

Exceptional Service
Our 3-star hotel offers a 24-hour front desk and convenient amenities like an ATM and private parking. Explore nearby landmarks such as Touro Synagogue and Uptown New Orleans Historic District during your stay.

Book your stay at The Brakeman Hotel for a memorable New Orleans experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.4
Based on 193 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.99
Room Quality: 9.44
Amenities: 8.47
Value for Money: 9.43
Food and Beverage: 8.48
Overall Experience: 9.95
T
Tara solo_traveller us
10
Big room little cost
Pros:

Fantastic boutique hotel. Makes you feel like your in old times New Orleans with the brick. Big room for the cost. Far enough away from the French Quarter so you don't get too much noise. Close enough to walk to everything. Staff is super friendly and knowledgeable. Room was clean and fresh looking, bed was comfy, and we had a few of the cemetery. Downstairs is a tour you can take into the cemetery. Also a unique gift shop, complete with a small coffee cafe! I'd stay here again.

Cons:

Nothing

2026-07-17 via Nuitee
V
Valeria solo_traveller us
10
Would return and recommend.
Pros:

Staff was so nice, particularly Amanda at the front desk in the evenings. I loved the proximity to French quarter and fantastic bed/pillows. Loved the decor and old time vibe. Spacious rooms.

Cons:

Strung out lady outside in steps. Sad. Beer bottle in roof visible from my 3rd floor window.

2026-07-12 via Nuitee
S
Steffen couple de
8
Gute Alternative außerhalb des French Quater
Pros:

Das Hotel liegt zwar etwas außerhalb, man möchte aber ehrlich gesagt auch nicht mit dem Auto in die Innenstadt fahren müssen. Die Rezeption befindet sich im Erdgeschoss, die Zimmer in den oberen Stockwerken. Diese sind schön eingerichtet, die Betten sehr bequem und die Dusche sehr angenehm. Der größte Pluspunkt: Parkplätze sind direkt neben dem Hotel zahlreich vorhanden.

2026-06-27 via Nuitee
A
Alain31140 solo_traveller fr
9
Bon hébergement
Pros:

Un peu surpris en arrivant dans un ancien hall de gare avec bar, vente de souvenirs, vente de visites de la ville... Mais il y a la réception de l'hôtel brakeman. Accueil très sympathique, utilisation du traducteur. Notre chambre était au troisième étage, meublée en rustique mais propre, jolie et calme. L'hôtel n'est pas loin du quartier français, tout se fait a pied. Si vous souhaitez voir les crocodiles il y a un service de ramassage qui passe à l'hôtel c'est très pratique. Il y a un parking payant face à l'hôtel mais je ne sais pas s'il est surveillé

2026-06-20 via Nuitee
J
Joanne solo_traveller gb
6
Beautiful little hotel, needs a few tweaks and new cleaning staff.
Pros:

The hotel is beautiful. The rooms are gorgeous, quirky and spacious. Plenty of hot water, powerful showers. Reception staff are lovely. The location is perfect. Close to Bourbon street, Louis Armstrong park and some great local pubs.

Cons:

Our room wasnt cleaned at all throughout a 4 night stay. We had to approach reception to ask for clean towels and fresh cups. We made our own beds. No fresh bedding at all. No replacement toiletries We or beverages, didnt see the room staff until we were about to check out when she was hovering outside our room waiting for us to leave.
Also because my friends payment hadnt completed, they took her room payment off my card as well as my own without even an email acknowledgement meaning my bank balance was overdrawn until we realised when we were back in the UK.

2026-06-14 via Nuitee
R
Richard solo_traveller us
10
Absolutely amazing
Pros:

The room was amazing. Could not ask for a better location. It’s off the French quarter and bourbon st. The hop on hop off bus is a stop if you choose not to walk. The staff was very friendly.

Cons:

When I go back to the big easy this will be my first destination.

2026-05-31 via Nuitee
D
daniela solo_traveller de
10
2026-05-01 via Nuitee
Łukasz couple pl
8
2026-04-26 via Nuitee
J
Jacky DP solo_traveller ch
10
2026-04-14 via Nuitee
M
Melina couple uy
10
2026-04-08 via Nuitee
H
Hollis couple us
10
Pros:

Location was great. Just a few blocks to the French quarter. Starting point for many tours and the hop on bus tour. Room was spacious and quiet.

Cons:

Nothing

2026-03-23 via Nuitee
R
Russ couple us
8
2026-03-18 via Nuitee
P
Paul couple us
9
Pros:

Beautiful and spacious room. Very clean and the hotel was in a great location. Front desk staff was excellent. The hotel isn't huge, so expect a smaller staff and a unique boutique hotel experience.

Cons:

The hotel was very quiet, but the 5am dumpster collection was near our room. Otherwise it was excellent.

2026-01-20 via Nuitee
G
Gerson couple us
10
Best trip of the year
Pros:

Location and staff were great

Cons:

Wasn’t able to stay an additional few days in New Orleans

2026-01-19 via Nuitee
A
Alexander couple ae
9
2026-01-05 via Nuitee
D
Deepak couple in
10
Pros:

Everything

Cons:

Nothing

2025-12-23 via Nuitee
A
alexis couple fr
8
2025-10-31 via Nuitee
J
James couple gb
10
2025-10-29 via Nuitee
R
Rebecca solo_traveller us
9
Hotel inside a historic train station
Pros:

Excellent service at reception, comfy beds, and really interesting the hotel is situated inside a historic train station.

Cons:

Elevators are a bit out-dated, but other than that, everything was great!

2025-10-14 via Nuitee
J
Jennifer couple us
10
2025-10-13 via Nuitee