The Plaza Hotel Pioneer Park

Hotels
9.6 (1539 reviews)
106 West Mills Avenue , El Paso , US
+1 915-440-7666

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Delicious food
Luxurious rooms
Cons:
Rude service at the bar on one occasion

Categories

Cleanliness
9.31
Hotel is very clean, staff courteous and attentive.
Service
9.78
Staff were incredibly welcoming and friendly, especially notable mentions of multiple staff members.
Location
9.92
The location is excellent—right next to San Jacinto Plaza—making it very easy to explore the area.
Room Quality
9.27
The room itself was cozy and comfortable, with great views.
Amenities
9.5
Hotel has a terrific restaurant and a beautiful rooftop bar.
Value for Money
9.26
The luxurious rooms and fantastic service justify the price.
Food and Beverage
9.91
The food was a highlight, especially the steak chilaquiles and excellent service in restaurants.
Overall Experience
9.88
Overall, a fantastic stay with memorable experiences and great service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:17

Property Description

Luxurious 5-Star Stay in El Paso

Top-Notch Amenities: The Plaza Hotel Pioneer Park boasts a fitness centre, shared lounge, and a terrace for guests to unwind. Indulge in exquisite dining at the on-site restaurant.

Elegant Accommodations: Experience comfort in air-conditioned rooms equipped with modern amenities like a coffee machine, flat-screen TV, and a private bathroom with complimentary toiletries.

Prime Location: Situated near El Paso Museum of Art and Ciudad Juarez Cathedral, this hotel is perfect for exploring the city. The El Paso International Airport is conveniently located just 10 km away.

Book your stay at The Plaza Hotel Pioneer Park for a lavish and unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ELP

Location

Property Video

Guest Reviews

9.6
Based on 1539 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.92
Room Quality: 9.27
Amenities: 9.5
Value for Money: 9.26
Food and Beverage: 9.91
Overall Experience: 9.88
N
Naser • couple • us
9
2026-09-19 • via Nuitee
R
Rebecca • couple • us
10
Relaxing
Pros:

Everything

Cons:

I wish there was a pool that would’ve made it the most perfect hotel in El Paso

2026-09-14 • via Nuitee
A
Adrian • couple • us
5
2026-09-12 • via Nuitee
N
Nicole • family_with_children • us
10
The Plaza is a beautiful, unique, friendly, comfortable hotel with all the convenient amenities.
Pros:

I love this hotel. I've stayed at The Plaza several times. It is beautiful and friendly with a uniquely decorated interior. There is a lot of attention to detail. I particularly love the artwork in the hallways. There is a lot of detail to notice and admire throughout the hotel. The decorator beautifully married Texas and Mexico in the details!

Cons:

Nothing to not like about this hotel.

2026-09-11 • via Nuitee
D
Diane • solo_traveller • us
10
I was pleased with everything
Pros:

It was great

Cons:

Everything was great

2026-09-08 • via Nuitee
E
Efrain • couple • us
10
2026-09-07 • via Nuitee
P
Patricia • couple • us
10
Will do again
Pros:

Clean and great location

Cons:

Rooms gorgeous

2026-09-04 • via Nuitee
T
Tayler • couple • us
10
It was amazing! 10/10 on staff, all staff from valet, to front desk, and threwout the hotel (including house keepers
Pros:

I loved all the help the staff was able to provide us, i have never stayed at a hotel with valet and or having someone help me with my bags up to the room and i thought that was such a wonderful experience that it will definitely bring us coming back in the future!

Cons:

The location was very nice, but i seemed like it was quick busy in the area and had to find spots to turn around due to some roads being closed

2026-09-03 • via Nuitee
M
Meagan • solo_traveller • us
10
Well worth every penny, I will 100% be staying here again!
Pros:

I loved how kind the staff were to both me and my dog during our stay! Everyone was very sweet and very accommodating there was even a bowl and dog bed waiting for us in the room when we checked in!

Cons:

The only thing that was kind of annoying (but is also completely out of their control so doesn't really count) was that there was construction right across from the hotel on Oregon street but they never made any noise during quiet hours so it didn't really impact my stay. But that's how wonderful the hotel is, that's the only thing I can really comment on and it's not even their fault!

2026-09-01 • via Nuitee
D
Dennis • extended_group • us
8
Fun for a night
Pros:

Location

Cons:

Overpriced

2026-09-01 • via Nuitee
M
Maria • couple • us
10
Great stay, this the only place we stay when in El Paso!!
Pros:

Location, excellent service and comfy bed!!

Cons:

NA

2026-08-31 • via Nuitee
A
Aiken • solo_traveller • us
10
Returning
Pros:

The hospitality at the hotel was first class. Everything amazing especially the parking staff

Cons:

I only stayed a week. I wish I could have stayed longer

2026-08-25 • via Nuitee
Y
yan • couple • us
8
Pros:

The room was very nice. They upgraded us to a suite, however it was not completely cleaned up. We were confused by the leftovers and wasn’t sure if the previous guest has checked out.

Cons:

We extended to stay one more night, and the front desk girl told us there were breakfast included. But when we checked out, the other girl insisted our room didn’t come with breakfasts. We ended up having very expensive meals at the downstairs restaurant.

2026-08-23 • via Nuitee
C
Christina • solo_traveller • us
10
Fabulous
Pros:

Fantastic Staff

2026-08-22 • via Nuitee
G
Giacomo • couple • it
9
2026-08-19 • via Nuitee
B
Birch • couple • at
10
Der Hauptgrund nochmal nach El Paso zu reisen!
Pros:

Ich bereue es, dass wir auf der Durchreise nur für eine Nacht geblieben sind.
Die Qualität des Hotels und der Bar bzw. des Restaurants sowie die Professionalität des Personals sind beinahe zur Rarität geworden.
Ich würde gerne Hervorhebungen machen, aber sowohl das Essen und die Drinks im La Perla (UND DIE AUSSICHT ERST!!), das großzügig geschnittene, mit allem und mehr ausgestattete und - was paradox erscheint - gemütliche Fitnesscenter, die Pflegeprodukte auf dem Zimmer als auch das Lounge-/Frühtsücksrestaurant sind einfach perfekt gewesen. Von der Gastfreundlichkeit und Professionalität der Menschen des La Plaza war ich schwer beeindruckt.
Ich bin sehr dankbar, dass es noch Hotels zu diesem Preis auf diesem Niveau gibt!

2026-08-19 • via Nuitee
M
Maria Ann • solo_traveller • us
10
Pros:

I loved the view of the city on the 17th Floor..

2026-08-18 • via Nuitee
M
Muñoz • family_with_children • mx
10
2026-08-17 • via Nuitee
G
Gerger • couple • de
10
Cons:

Leider Baustelle und ab morgens um 05h war es laut.

2026-08-10 • via Nuitee
G
Gerger • solo_traveller • de
10
2026-08-10 • via Nuitee