Element by Marriott Knoxville West

Hotels
Element by Westin
9 (364 reviews)
400 North Peters Road , Knoxville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.89
Some complaints about room cleanliness and leftover trash were noted.
Service
9.86
Multiple reviews highlighted the amazing staff and friendly service.
Location
9.4
Proximity to restaurants and convenient location were frequently praised.
Room Quality
9.35
Guests appreciated the spacious and well-appointed rooms.
Amenities
8.38
Good amenities but some minor complaints about breakfast variety.
Value for Money
9.34
Compared favorably against pricier competitors, indicating good value.
Food and Beverage
8.39
Generally good breakfast but lacking diversity for kids.
Overall Experience
9.36
Overall positive experiences were noted with only minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:22

Property Description

Modern Comfort and Convenience

Luxurious Amenities
Element Knoxville West boasts a seasonal outdoor pool, fitness centre, and free bikes for guests to explore the area. The hotel also offers a shared lounge, barbecue facilities, and a business centre.

Home-like Accommodations
Each air-conditioned room at Element Knoxville West features free WiFi, a flat-screen TV, and a private bathroom. Selected rooms come with a kitchen equipped with a fridge and microwave, providing guests with the option of preparing their meals.

Book your stay at Element Knoxville West for a perfect blend of relaxation and functionality.

Important information:

When traveling with pets, please note that there is an extra charge of US$50 per night ($150 maximum).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 364 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 9.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
W
Webb couple us
8
It was fine, we like the vibe of Fairfield Inn better, for a Marriott property.
Pros:

We were tired from long distance travel so we’re happy to stop and rest. Pet friendly, though no enclosed area. Great cappuccino machine and homemade breakfast special of avocado toast! Yum! Above a average breakfast!

Cons:

Carpets were dirty in halls, had to drive though a pot holed parking lot to get to the hotel.

2026-09-07 via Nuitee
R
Rodolfo solo_traveller us
10
2026-09-05 via Nuitee
W
Wallace solo_traveller us
10
2026-09-02 via Nuitee
J
Julie extended_group us
10
2026-08-24 via Nuitee
A
Allie couple us
6
2026-08-22 via Nuitee
N
Nygren extended_group us
10
Excellent customer service, comfortable accommodations, and incredible value.
Pros:

This property is immaculate and well-appointed.

Cons:

Nothing other than I wish it were a little closer to UTK.

2026-08-22 via Nuitee
K
kimhK9654XD Family
10
Exceeded Expectations!
Pros:

I am extremely particular about hotels. This was my first time staying at an Element. It literally checked every box! The room was very clean, spacious, and the beds very comfortable. The breakfast was amazing!!! Fresh and made to order! The pool area was wonderful with plenty of seating. The lobby was nicely decorated and clean!! The staff, Michael, Tammy, and Gina, couldn’t have been nicer or more welcoming! We will be booking here again.

2026-08-18 via Tripadvisor
Z
Zareen couple au
9
Pros:

We stayed for a week and had a great experience. The rooms and facilities were clean and modern, and everything worked as it should. Beds were comfy.
The staff are amazing, especially Miss Sally who took care of us when we checked in and helped us with a room change we required (the room change was not due to any issues with the hotel). The rest of the staff helped us with various things throughout the week too and were very friendly.
Breakfast and coffee were nice.

Cons:

We stayed in the middle of summer which meant rooms got humid when we were out, but were fine after running the air conditioner for a bit.

2026-08-17 via Nuitee
S
Sisson solo_traveller us
10
2026-08-13 via Nuitee
K
kala solo_traveller us
9
2026-08-03 via Nuitee
R
Ronda solo_traveller us
6
Pros:

Close to restaurants.

Cons:

Not sure if they are understaffed but the property was dirty, trash cans overflowing.

2026-08-03 via Nuitee
D
David solo_traveller gb
10
Great location
Pros:

Great location and facilities. Staff were so friendly. Very comfortable.

Cons:

More breakfast choice.

2026-08-02 via Nuitee
S
Sisson solo_traveller us
10
2026-08-02 via Nuitee
A
Angela family_with_children us
8
Everything was great except rhe breakfast
Pros:

The property itself was very nice

Cons:

The breakfast was very very disappointing. Not only was everything cold there was not a lot options for children who don't like eggs and turkey sausage. We had to check out and go to another place to have breakfast for our family.

2026-07-25 via Nuitee
A
Amy family_with_children de
8
Friendly clean property that needs sound protection.
Pros:

Clean and friendly place.

Cons:

The road noise from the interstate was incredibly loud trying to sleep.

2026-07-21 via Nuitee
M
Matthew couple us
10
2026-07-20 via Nuitee
V
Vanessa family_with_children us
8
Nice hotel and amenities
Pros:

The beds were very comfortable. Was upgraded to a queen suite and there was more than enough room. The kitchen was a nice bonus. Staff were super friendly and helpful. Happy hour was great.

Cons:

There was hair in the shower along with some mold on the tiles. I did not get a chance to take pictures. The floor, especially in the kitchen was not swept very well. The towels were very small and could stand to be upgraded. One washcloth had some ugly stains on it and the other one had hair on it. Did get them replaced. Breakfast was ok. Could get eggs cooked to order, but no meat options. The rest was pretty much grab and go.

2026-07-20 via Nuitee
B
Bailey couple us
10
i would stay here again!
Pros:

the breakfast was amazing! room was huge, everything was so nice and clean

2026-07-19 via Nuitee
A
Amy extended_group us
9
2026-07-16 via Nuitee
T
Tenny solo_traveller us
1
Pros:

Staff; Room; Pool; Breakfast

Cons:

The pool location; the veiw;
Entrances; Parking;
Location

2026-07-15 via Nuitee